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Program Assistant 2, Part-time

Linn-Benton Community College
Oregon, United States
Salary Not Specified
Posted date
Sep 28, 2021

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Position Type
Administrative, Academic Affairs, Academic Administration, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Student Activities & Services
Employment Type
Part Time
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Posting Number: 0600959-NC Position Type: Classified, Part-time Position Title: Program Assistant 2, Part-time Division/Department: Advising Center Location Albany Campus, Albany, OR Job Summary:
Provides support to Advising Center to create student-centric practices and accomplish advising objectives of the College. Provides technical support for data entry, report making, data visualization, and data interpretation. Serves as team member in Advising Center as front-line student service. Required Qualifications:
Education and Experience: Position requires an Associate’s degree plus a minimum of two years office or clerical work experience, or an equivalent combination of related education and experience.

Knowledge and Skills: Requires desire and commitment to work with students and college staff. Requires knowledge and ability to independently learn and understand new software systems; access and interpret data from different programs (Access, SQL, or other databases); and organize and display data to a lay audience. Requires knowledge of general clerical and secretarial practices and principles. Must be skilled in using office equipment including personal computers with word processing, spreadsheet, database and Internet applications. Must have well developed oral and written communication skills.

Abilities: Requires the ability to independently perform the duties of the position efficiently and effectively. Must be able to use word processing, spreadsheet, and Internet applications. Must be able to complete work timely, accurately, and efficiently with frequent interruptions. Must be able to deal effectively with a wide variety of personalities and situations requiring diplomacy, friendliness, poise, and sensitivity, in person and over the phone. Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities.

Preferred Qualifications:
Knowledge of student services and goals and objectives as they relate to enrollment and retention. Bi-lingual (English and Spanish) skills. Physical Requirements and Working Conditions:
Physical Skills and Abilities: Learned physical skill is required to perform keyboarding functions and use of office equipment. Occasional lifting, guiding, or carrying of light-weight materials or equipment may be required. Sitting for extended periods of time while working at a computer terminal. Must be able to communicate effectively one-on-one, in small groups, and over the phone.

Working Conditions: Work is performed in a normal office environment with minimal exposure to health or safety hazards. Frequent work interruptions or changes in work flow. Considerable time is spent working on a computer. Some remote work (work from home) may be required. Essential Duties:
  1. 1. Accesses student data from various databases ( SIS, Aviso, etc) in order to create reports and visualize requested data for departmental understanding and action. Works with Dean to determine appropriate data use and presentation.
  2. Uses Banner to assign of students to advisors and navigators. Assists Navigators with other Banner data entry needs.
  3. Provides initial scheduling assistance, using Advising Guides, to students entering division programs through the New Student Center and Advising Center.
  4. Demonstrates and assists students to use features of available academic planning tools including Scheduler, Degreeworks audit software, LBCC Email, WebRunner, Moodle, and Aviso retention software.
  5. Using various technology, tracks student contact/outreach, referrals, attendance, and academic performance. Uses Aviso Retention to create and share reports on student activity.
  6. Makes appropriate referrals to faculty advisors and other student success services, tools, and resources.
  7. Assists with planning and coordination of various events promoting the Advising Center.
  8. Coordinates and serves as liaison with other departments to facilitate coordinated service for students (example, Degree Partnership Program, Student Leadership Council, Center for Accessibility Resources, First Resort Navigators, etc.).
  9. Serves as backup receptionist, providing customer service and office support. Answers phones, greets students, asks questions to determine needs and makes referrals.
  10. Performs other related duties as assigned.
Applicant Instructions:
Please complete the online application and upload or attach the following required documents:
  1. Resume
  2. Cover Letter
  3. Academic Transcript (if needed to meet minimum qualifications)

Transcripts from a non-U.S. college or university must be accompanied by an international credential agency evaluation. Please see “Academic Transcript Information” on Employment Opportunities home page for more information and a list of agencies which perform this service.

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

U.S. Veterans will need to attach proof of honorable discharge (Form DD-214, Copy 4) to their application to qualify for veteran’s consideration. Proposed Start Date: 11/01/2021 Full-time or Part-time Part-time Number of hours/week: 15-20 Posting Date: 09/28/2021 Closing Date: 11/24/2021 Open Until Filled: No Special Notes to Applicants:
This position has been extended to increase the applicant pool.

As a condition of employment, all new employees are required to be compensated via direct deposit.

LBCC is an Equal Opportunity Educator and Employer.

LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more information, please LBCC Bilingual Pay Incentive Administrative Policy or the Classified Association Agreement . Salary Grade 16 Salary/Rate
$16.41/hour Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. How did you learn about this position? Please select one.
    • Mid-Valley Sunday Newspaper
    • Lebanon Express Newspaper
    • Oregonian
    • Latinos in Higher Education
    • HERC-Higher Education Recruitment Consortium
    • Chronicle of Higher Education
    • State Employment Department
    • LBCC Employment Opportunities Website
    • Eugene Register Guard Newspaper
    • Other Online Website (specify below)
    • Other (specify below)
  2. If you selected other above, please specify the website or other resource from which you learned of the position.

    (Open Ended Question)

Required Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Academic Transcript
  2. Academic Transcript 2
  3. Academic Transcript 3
  4. Academic Transcript 4
  5. U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4

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