POLICE COMMUNICATION SUPERVISOR
Number of Vacancies:
Scope of Job:
The primary purpose of the Supervisor, Police Telecommunications
position is to provide supervision, guidance and training to police
telecommunicators. Impacts the effectiveness of public safety
through radio communications, telephone communications, teletype
and automated data systems and monitoring of security alarm systems
and closed circuit television systems within the Police
Communications Center (PCC). Serves as a Campus Security Authority
as defined by the Jeanne Clery Disclosure of Campus Security Policy
and Campus Crime Statistics Act (Clery Act). Impacts law
enforcement and security efforts of UTPD.
Description of Duties:
• Oversees operation and maintenance of telephones, computers, and
communications equipment associated with public safety
• Supervises, directs, and evaluates assigned staff, processing
employee concerns and problems, directing work, counseling,
disciplining, and completing employee performance
• Interprets, explains, and ensures compliance with all applicable
laws, rules, regulations, standards, safety practices, policies,
• Manages assigned personnel by motivating and leading, correcting
personnel issues, resolving problems and administering the
• Develops and implements long and short term strategic plans,
goals, and objectives for the Communications Center.
• Evaluates efficiency and effectiveness of programs, operations,
procedures, and resource management; implements improvements in
programs, operations, procedures, and resource management;
implements improvements in programs and operations procedures as
• Responds to inquiries or complaints related to Communications
Center operations, activities, or personnel. Researches
inquiry/complaint, report’s findings, and initiates
• Assigned as the Terminal Agency Coordinator (TAC) for TCIC
• All duties and responsibilities that apply to the dispatcher
• Other duties as assigned.
Provides guidance to all agency personnel.
High school diploma or equivalent.
Associate’s degree or thirty credit hours in Criminal Justice,
Police Science, Public Safety Communications, Business
Administration or related field.
Advance Texas Commission on Law Enforcement (TCOLE)
Telecommunications Operator certification. Newly promoted
supervisors will be required to complete the TCOLE First Line
Supervision Course (3701) within 12 months prior to or after
promotion. Preferred: Master the Texas Commission on Law
Enforcement (TCOLE) Master Telecommunications Operator
Eight years of experience in public safety telecommunications. May
substitute required education degree with additional years of
equivalent experience on a one to one basis.
To be considered suitable for employment, applicants may be
required to successfully complete a polygraph interview, a criminal
back ground check, and an extensive drug use analysis.
Eights years of experience in public safety telecommunications to
include two years of supervisory experience.
Use of standard office equipment. Police communications equipment,
police radio net, computer aided dispatch (CAD), “911” Emergency
telephone system, security and fire computer system (STAEFA), and
other associated computer equipment.
Needs to be able to successfully perform all required duties. May
be required to work rotating shift assignments on day, evening, and
nights with varying days off and on holidays. Subject to emergency
recall during man-made or natural disasters and unusual occurrences
Ability to communicate clearly, concisely, and relaying details
accurately. Maintains confidentiality of work related information
and materials. Ability to work effectively under stressful
conditions and emergency situations.
Commensurate with experience
Commensurate with Experience
Position Available Date:
Grant Funded Position:
If Yes, Provide Grant Expiration Date:
It is the policy of The University of Texas Rio Grande Valley to
promote and ensure equal employment opportunities for all
individuals without regard to race, color, national origin, sex,
age, religion, disability, sexual orientation, gender identity or
expression, genetic information or protected veteran status. In
accordance with the requirements of Title VII of the civil rights
act of 1964, the title IX of the Education Amendments of 1972,
Section 504 of the Rehabilitation Act of 1973, and the Americans
with Disabilities Act of 1990, as amended, our University is
committed to comply with all government requirements and ensures
non-discrimination in its education programs and activities,
including employment. We encourage women, minorities and
differently abled persons to apply for employment positions of
Special Instructions to Applicants:
Dear Applicant, Human Resources will not be held responsible for
redacting any confidential information from the documents you
attach with your application. The confidential information includes
the following: *Date of Birth *Gender *Ethnicity/Race Please make
sure that you omit this information prior to submission. We are
advising that Human Resources will be forwarding your application
to the department as per your submission. The University of Texas
Rio Grande Valley reserves the right to discontinue accepting
applications prior to the stated close date of this position, after
meeting the posting requirement of three (3) calendar days. If you
have any questions, please visit our Careers site at https://careers.utrgv.edu
detailed contact information.
UTRGV is a distributed location institution and working location is
subject to change based on need.
All UTRGV employees are required to have a criminal background
check (CBC). Incomplete applications will not be considered.
Substitutions to the above requirements must have prior approval
from the Chief Human Resources Officer.
To apply, visit https://careers.utrgv.edu/postings/30501