Manager, Transportation/Vehicle Operations and Repair #605682

Job Description

The Manager, Transportation Vehicle Operations and Repair supervises mechanics and attendants in the repair and maintenance of automotive and heavy equipment. This position oversees all Fleet Maintenance work order management functions to include work orders, accident processing, and all vehicle history tracking. Develops and understands key performance indicators for Fleet Maintenance Operations. Requires a basic understanding of budgeting and best business practices. This position has the responsibility of developing programs that align with Arizona Board of Regents requirements as they relate to vehicle maintenance and safety. Compliance of lock out tag out procedures, and the development of continuous improvement programs that increase safety to all University vehicle owners. Knowledge of daily management a large fleet of vehicles (500+) is a requirement of this position. This includes recordkeeping, inventory management, budgeting, recommendation, and development of procedures, management of a staff that includes student labor, and data base management. The position operates under the Fleet Services umbrella and may be required to work in conjunction with other Program Managers within Fleet Services. Performance evaluations of all assigned staff, and the direction of their daily workload are functions of this position. The awareness and enforcement of safe work practices are a must in this environment, and under consistent development within a growing operation. This position will make recommendations to the Assistant Director of Fleet Services for fiscal operations and maintain a consistent awareness towards efficient operations. The Program Manager will also cover for any absences of the Assistant Director to include fiscal, employee, payroll, and business responsibilities that affect the University customer experience. Also included in the purpose and scope are customer service, daily interactions, maintaining professional appearances of the facilities and staff, and the production of estimates of repairs

Duties and Responsibilities:

• Supervises activites of subordinates to ensure compliance, adherence to budget, and timely completion of repairs.
• Keeps vehicle owners apprised of repair status, cost, and estimated completion time.
• Requisitions automotive parts.
• Orders parts as needed for repairs and maintaining adequate stocking levels for shop inventory and supplies.
• Oversees distribution of parts and supplies to mechanics and maintains appropriate records.
• Prepares and assigns work orders to mechanics.
• Supervises, assigns, and prioritizes work for Fleet Services automotive shop full time and student staff.
• Determines if major repairs can be done or diagnosed by shop personnel or if they should be outsourced.
• Communicates on all repairs including outside vendor interactions.
• Oversees and approves payroll for 3 full time employees and 4 student employees.¿Informs employees of all policy updates and revisions. Conducts regular meetings to discuss procedural changes.
• Maintains vehicle service record log.
• Supervises and assists with all work order data entries to include invoice and labor attached in the TMA work order ticketing system.
• Develops and oversees all record keeping, billing, and inventory techniques.
• Maintains preventative maintenance scheduling for accuracy and customer notification.
• Maintains and verifies P-card transactions and documents in People-Soft Financials.
• Prices repair orders.
• Monitors employee productivity and budget targets to ensure proper billable hours and accurate costs for repairs.
• Resolves difficult diagnostic problems for mechanics.
• Assesses vehicle repairs based on type of usage and travel destinations to insure safe and reliable transportation.
• Advises on technical aspects of diagnostic and repair procedures.
• Ensures workplace is safe and clean at all times.
• Ensures that employees know proper safety procedures, follow safe work practices, and comply with OSHA regulations.
• Inspects work areas for safety violations and cleanliness.
• Monitors and oversees hazardous waste disposal practices.
• Inspects shop equipment as needed for repairs, upgrades, additions, or replacement. Researches replacements for cost and effectiveness.
• Understands depreciation and equipment replacement schedules
• Dispatches personnel for emergency service calls.
• Maintains records of all hazardous waste and its proper disposal and ensures compliance with all safety regulations.
• Communicates all repair priorities and assignments during periods of supervisor absences

Minimum Qualifications

• High school degree AND
• 1-2 years of management or supervisory experience AND
• 2-4 years of relevant experience, OR
• Any equivalent combination of experience and/or education.

Preferred Qualifications

• Bachelor's or master’s degree in a field appropriate to the area of assignment.
• 4 years supervision of diverse employee groups.
• 5 years of administrative/coordinative program experience.
• 5 years advanced practice of mechanical repairs & maintenance principles that include vehicles ranging from off road vehicles, construction equipment, light duty truck, automobiles, heavy Iron such as front-end loaders, graders, 20-ton specialized equipment, and snowplows.
• Masters ASE certification.
• Commercial Drivers License.
• Business experience in vehicle maintenance and customer service.
• Experience with the following systems: TMA, PeopleSoft, 5S.

Please see nau.jobs for full job descriptions and details on how to apply online!  NAU is an Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply.