The Manager, Transportation Vehicle Operations and Repair
supervises mechanics and attendants in the repair and maintenance
of automotive and heavy equipment. This position oversees all Fleet
Maintenance work order management functions to include work orders,
accident processing, and all vehicle history tracking. Develops and
understands key performance indicators for Fleet Maintenance
Operations. Requires a basic understanding of budgeting and best
business practices. This position has the responsibility of
developing programs that align with Arizona Board of Regents
requirements as they relate to vehicle maintenance and safety.
Compliance of lock out tag out procedures, and the development of
continuous improvement programs that increase safety to all
University vehicle owners. Knowledge of daily management a large
fleet of vehicles (500+) is a requirement of this position. This
includes recordkeeping, inventory management, budgeting,
recommendation, and development of procedures, management of a
staff that includes student labor, and data base management. The
position operates under the Fleet Services umbrella and may be
required to work in conjunction with other Program Managers within
Fleet Services. Performance evaluations of all assigned staff, and
the direction of their daily workload are functions of this
position. The awareness and enforcement of safe work practices are
a must in this environment, and under consistent development within
a growing operation. This position will make recommendations to the
Assistant Director of Fleet Services for fiscal operations and
maintain a consistent awareness towards efficient operations. The
Program Manager will also cover for any absences of the Assistant
Director to include fiscal, employee, payroll, and business
responsibilities that affect the University customer experience.
Also included in the purpose and scope are customer service, daily
interactions, maintaining professional appearances of the
facilities and staff, and the production of estimates of
Duties and Responsibilities:
- Supervises activites of subordinates to ensure compliance,
adherence to budget, and timely completion of repairs.
- Keeps vehicle owners apprised of repair status, cost, and
estimated completion time.
- Requisitions automotive parts.
- Orders parts as needed for repairs and maintaining adequate
stocking levels for shop inventory and supplies.
- Oversees distribution of parts and supplies to mechanics and
maintains appropriate records.
- Prepares and assigns work orders to mechanics.
- Supervises, assigns, and prioritizes work for Fleet Services
automotive shop full time and student staff.
- Determines if major repairs can be done or diagnosed by shop
personnel or if they should be outsourced.
- Communicates on all repairs including outside vendor
- Oversees and approves payroll for 3 full time employees and 4
student employees.¿Informs employees of all policy updates and
revisions. Conducts regular meetings to discuss procedural
- Maintains vehicle service record log.
- Supervises and assists with all work order data entries to
include invoice and labor attached in the TMA work order ticketing
- Develops and oversees all record keeping, billing, and
- Maintains preventative maintenance scheduling for accuracy and
- Maintains and verifies P-card transactions and documents in
- Prices repair orders.
- Monitors employee productivity and budget targets to ensure
proper billable hours and accurate costs for repairs.
- Resolves difficult diagnostic problems for mechanics.
- Assesses vehicle repairs based on type of usage and travel
destinations to insure safe and reliable transportation.
- Advises on technical aspects of diagnostic and repair
- Ensures workplace is safe and clean at all times.
- Ensures that employees know proper safety procedures, follow
safe work practices, and comply with OSHA regulations.
- Inspects work areas for safety violations and cleanliness.
- Monitors and oversees hazardous waste disposal practices.
- Inspects shop equipment as needed for repairs, upgrades,
additions, or replacement. Researches replacements for cost and
- Understands depreciation and equipment replacement
- Dispatches personnel for emergency service calls.
- Maintains records of all hazardous waste and its proper
disposal and ensures compliance with all safety regulations.
- Communicates all repair priorities and assignments during
periods of supervisor absences
- High school degree AND
- 1-2 years of management or supervisory experience AND
- 2-4 years of relevant experience, OR
- Any equivalent combination of experience and/or education.
- Bachelor's or master’s degree in a field appropriate to the
area of assignment.
- 4 years supervision of diverse employee groups.
- 5 years of administrative/coordinative program experience.
- 5 years advanced practice of mechanical repairs &
maintenance principles that include vehicles ranging from off road
vehicles, construction equipment, light duty truck, automobiles,
heavy Iron such as front-end loaders, graders, 20-ton specialized
equipment, and snowplows.
- Masters ASE certification.
- Commercial Drivers License.
- Business experience in vehicle maintenance and customer
- Experience with the following systems: TMA, PeopleSoft,
Please see nau.jobs for full
job descriptions and details on how to apply online! NAU is
an Equal Opportunity/Affirmative Action Institution. Women,
minorities, veterans and individuals with disabilities are
encouraged to apply.