Administrative Assistant II

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Type of Position:Clerical

Workstudy Position:

No

Job Type:Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available:

No

Institution Name: University of Arkansas Pulaski Technical College

University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas. The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations.

UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and/or for career preparation and advancement. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.

Department:Financial Aid

Department's Website:

Summary of Job Duties:The primary role of the Financial Aid Administrative Assistant is to provide the first point of contact for prospective and current students in completing the financial aid process.

This position reports to the Director of Financial Aid and is responsible for the collection, examination, verification, data entry and document imaging of various financial aid documents.

General Responsibilities

1.tProvides exceptional financial aid customer service to potential and current students, parents, and other UA-PTC stakeholders.

2.tProvide essential financial aid information and problem resolution

3.tReviews all financial aid documents for accuracy, completeness and compliance with laws and regulations, makes necessary corrections and enters data into the financial aid computer system.

4.tImplement financial aid policies as directed, ensuring compliance to state and federal regulations, audit requirements and UA-PTC policies.

5.tScan, index and review for financial aid documents.

6.tEnsure accurate and effective representation of the College and follow-through with prospective students, enrolled students, business community and high school officials.

7.tPerform other duties as directed, requested or assigned.

Knowledge, Abilities and Skills

•tExceptional customer service skills.
•tStrong interpersonal, written and verbal communication skills with the ability to maintain records and files with precision and accuracy.
•tKnowledge of computers and software applications.
•tExcellent organization and time management skills.
•tAbility to prioritize and work with minimal supervision.
•tHigh level of professionalism.

Qualifications:

The formal education equivalent of a high school diploma plus two years of experience in an office environment. Experience in financial aid is preferred but not required.

Other job related education and/or experience may be substituted for all of part of these basic requirements.

Salary Information:

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Additional Information:

Recruitment Contact Information:

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:Criminal Background Check

University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities. This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere.

No person at the University of Arkansas - Pulaski Technical College will, on the basis of sex, be excluded from participation in, be denied benefit of, or be subjected to sex discrimination, sexual harassment, or sexual misconduct under any education program or activity.

We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking

Frequent Physical Activity:Repetitive Motion, Standing, Walking

Occasional Physical Activity:Standing, Walking

Benefits Eligible:Yes