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Assistant Director of Client Services and and Scholarships

Coastal Carolina University
South Carolina, United States
Salary Commensurate with experience
Posted date
Sep 27, 2021

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Position Type
Administrative, Student Affairs, Financial Aid
Employment Level
Employment Type
Full Time
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Assistant Director of Client Services and Scholarships


Coastal Carolina University is accepting applications for the following position: Assistant Director of Client Services and Scholarships (Financial Aid Coordinator) in Financial Aid and Scholarships.


Duties include, but are not limited to: supervising and training four Financial Aid counselors, processing daily workflow that must include accurate evaluation of documentation to ensure student files and awards are within federal, state, and institutional compliance; assisting in managing several financial aid and scholarships processes, including awarding financial aid programs to students; contributing to the overall success and smooth operation of Client Services within the office; assisting students and parents either in person, phone or email; providing accurate counseling regarding financial aid opportunities; and serving as a speaker for both on and off campus recruitment and enrollment events;  assists with processing specific financial aid and scholarships programs to include: Merit Awards, Academic Common Market, Institutional Awards, Sponsored Billing, State Grants, Military Aid Programs, & LIFE Program awarding; and other performing other duties as assigned.


Requirements: A bachelor’s degree and at least one (1) year of experience in financial aid in a higher education setting are required. Two (2) years of related experience in financial aid is preferred.  


Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, minutes from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 46 states and 53 nations. The University is accredited by the Southern Association of Colleges and Schools to award the baccalaureate and selective master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in educational leadership, and Ph.D. degrees in Marine Science and Education.


Coastal Carolina University is committed to fostering an environment that embraces diversity, equity and inclusion, and we seek candidates who will contribute to a climate that supports the growth and development of a diverse campus community. The University provides equal opportunity without regard to race, color, gender, gender identity, gender expression, sexual orientation, age, religion, national or ethnic origin, veteran status or disability in admissions, employment and in all of its educational programs and activities. We encourage individuals from historically underrepresented groups to apply.


Interested applicants may apply online at Applicants should include an application, cover letter, resume and contact information for three (3) professional references.  Review of applications will begin immediately and continue until the position is filled. 


Coastal Carolina University is an EO/AA employer.


Financial Aid Coordinator (AD82/147977/FTE-S00497P), full-time position with benefits. SC State Pay Band: 05.  Minimum starting salary: $34,331.00. Normal work hours are Monday through Friday, 8:30 a.m. to 5:00 p.m. Must be flexible to meet the special scheduling needs of the university.  Minimal overnight travel, some nights and weekends will be required. Attendance at Financial Aid Workshops and professional development sessions are required. Requires work at times in the processing cycle beyond normal work hours.

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