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Academy Academic Success Coach

Colorado State University Pueblo
Colorado, United States
$40,000.00 - $40,000.00
Posted date
Sep 27, 2021

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Employment Type
Full Time
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Department Information
The PACK Center at Colorado State University Pueblo is dedicated to the University’s Vision and to providing accurate, responsive, and respectful service to students that fosters increased matriculation, retention, and student persistence to graduation. The Academy Academic Success Coach will operate in collaboration with StraighterLine, Admissions, and the Academic Success Coaches in the PACK Center. CSU Pueblo has developed a partnership with StraighterLine that allows us to increase enrollment, enhance individualized student pathways to success, and respond to a growing population of potential students with a need for additional academic support prior to enrollment.

This position is funded through Vision 2028--Works for fiscal year 2022. Renewal of position funding is contingent upon continued funding of the project, budgetary approvals, and university fiscal sustainability.

Description of Job

The Academy Academic Success Coach position engages in retention, outreach, and support activities with the purpose of increasing the enrollment, transition and persistence for Academy students. The Academy Success Coach assists with monitoring progress for Academy students, submitting reports, and assisting Academy students with their transition to the University upon success completion of Academy courses.
Primary Duties

Case Management
Monitors, and maintains a caseload of StraighterLine CSU Pueblo Academy students, including First-Year Earned Admission, Transfer Earned Admission, Back to the Pack, and Fresh Start students. Works with Academy students to ensure a smooth transition to CSU-Pueblo. Meets individually and in groups with students to develop structured Success Plans, FAFSA completion, career counseling, and any other activity that fosters student success and prepares them for matriculation to the university. Tracks Academy student academic progress for caseload, which includes all the Academy programs. Collaborates with StraighterLine to identify students whom are struggling and provide academic interventions, as well as make referrals when elicited. Conducts individualized follow-up sessions to provide support to students as to contribute to their holistic development to promote positive learning and social environments. Helps students in one-on-one meetings and assists students in connecting with other departments on campus including Admissions, Financial Aid, Career Center and the PACK Center. Updates caseload each year to ensure accurate reporting.

LiaisonWorks closely with StraighterLine by reviewing milestones while the student is completing StraighterLine courses. Works individually with each student to help them navigate the resources provided by StraighterLine and the university. Upon successful completion of Academy courses, assists in supporting student through the transition to CSU Pueblo.

Data CollectionCollects both quantitative and qualitative data related to each Academy student. Generates reports based on collected data. Conducts program evaluations and reports the results of such evaluations. Contributes to end-of-semester and annual reports on student success, persistence, and retention.

Ancillary Duties
Serves on various University Committees; other duties as assigned.

Minimum Qualifications, Substitutions, and Conditions of Employment

Minimum Qualifications

  • Bachelor's degree from a regionally accredited college or university
  • Ability to work in a fast-paced environment
  • Proficient computer skills, including Microsoft Word, PowerPoint, and Excel
  • Strong written and oral communication skills

Preferred Qualifications

  • Degree in psychology, sociology, history, or social work from a regionally accredited institution
  • Demonstrated ability to work successfully in a team environment and with a diverse population
  • Experience working with high school or college students
  • Experience advising at an institution of higher education
  • Experience with Family Educational Rights and Privacy Act

Supplemental Information

All interested candidates must apply through the on-line application system. No other format of application materials will be accepted.

Applicants must attach the following documents, in order to be considered for this position: 

  1. a letter of intent (cover letter);
  2. a current resume or CV;
  3. an unofficial transcript; and
  4. three professional references with contact information to the on-line application.

Applications submitted without the required attachments above will be considered incomplete and will not move forward in the selection process. Once submitted, applicants will not be able to make changes or add information to their application packet, with the exception of their personal contact and demographic information.

Early submission of application materials is encouraged. Screening of application materials will begin immediately and continue until the position is filled.  Applications received by 4pm (MST) on Monday, October 11, 2021  will receive full consideration.

About Colorado State University Pueblo
Colorado State University Pueblo is a comprehensive state university with an enrollment of 4,000 students.  CSU Pueblo provides relevant professional coursework and superior instruction with a small professor-to-student ratio for an ever-changing global economy.  Students can choose from 28 undergraduate programs with 70 fields of study in the College of Science and Mathematics, the Hasan School of Business, the College of Humanities and Social Sciences, and the College of Education, Engineering, and Professional Studies and 10 graduate programs.

CSU Pueblo is equally committed to serving the diverse population of the region; this emphasis is reflected in the demographic characteristics of the student body. Because more than 25 percent of our students are Hispanic, the Federal Government has designated CSU-Pueblo a Hispanic Serving Institution.  Besides reflecting our commitment to serve this critically important and rapidly-growing segment of the student population, that designation also allows the University to compete for certain federal grant funds to support its ability to better serve all students.  The University also seeks to provide a rich and diverse cultural environment that allows freedom of expression within a spirit of civility and mutual respect.  The public service expected of all members of our community benefits our society - local and global - and builds our sense of citizenship.

Among its unique features, CSU Pueblo is one of seven schools in the nation to offer a degree in mechatronics, which combines electrical and mechanical engineering. The Hasan School of Business ranks among the top 15 percent of all business schools internationally with graduate and undergraduate programs in business administration accredited by the AACSB International Board of Directors. The College of Education, Engineering and Professional Studies houses an undergraduate engineering program that was ranked in the nation's top 100 by U.S. News and World Report.  CSU Pueblo has an ever-changing campus landscape that features a newly renovated Library, a new general academic classroom building, and a newly renovated and expanded student center.

At CSU Pueblo, Student Life offerings have increased significantly with the transition of the campus from a commuter environment to a more traditional collegiate experience.  Competing at the NCAA Division II level, CSU-Pueblo is a member of the Rocky Mountain Athletic Conference and offers 22 varsity intercollegiate sports and also has active intramural and club sports teams that allow students to get involved in campus life.

About Pueblo, Colorado The city of Pueblo is a historically and culturally rich, diverse city of more than 100,000, located in the southern part of the state along the Arkansas River near the Wet Mountains and the majestic Sangre de Cristo range. Pueblo enjoys ideal year round climate with four distinct mild seasons, crisp mountain air and 300+ days of sunshine per year. Pueblo attracts outdoor enthusiasts to a full slate of summer and winter recreational activities, encompassing water sports at Lake Pueblo, biking or running along Pueblo's beautiful river trail system, golfing, tennis, hiking or skiing in the mountains to the west.  The region is heavily agricultural, with large and small-scale farming and ranching, and a diverse mix of service, manufacturing, and technology industries.

CSU Pueblo is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final candidates being considered for employment. Background checks may include, but are not limited to, criminal history (felony and misdemeanor), national sex offender search, and/or motor vehicle history. Candidates who are extended an offer of employment must submit to and pass a background check prior to beginning employment. Some positions depending on the job duties may be required to complete a DMV and/or credit check.

The university reserves the right to check additional references, with prior notification given to the candidate.

Note: The successful candidate must provide official transcripts of academic work completed and, under U.S. Citizenship and Immigration Services regulations, be able to submit evidence of the ability to accept work in the U.S. by the day employment begins.

It is the policy of Colorado State University Pueblo to provide reasonable accommodations for employees and applicants with disabilities.  If you need accommodations, please contact the Human Resources at (719) 549-2441 or

In compliance with the Clery Act of 1990, the University's annual security report is available at: 

Colorado State University Pueblo is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. Additionally, the University complies with all other relevant, federal, state, and local laws regarding employment practices. 

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