STUDENT SERVICES ADVISOR 2 (PSS 004574)
Working Title: Graduate Advisor & Programs
Under the general supervision of the Director of Graduate Programs,
the Graduate Academic Advisor will advise students in the
development of meaningful educational plans; promote students'
intellectual and personal development; discuss and clarify
educational goals; help students to acquire relevant information
and university services; interpret institutional, general
education, and program requirements; evaluate and monitor student
academic progress, course choice, and class schedule in the context
of student life and career goals. The Graduate Academic Advisor
will engage in the evaluation of student learning progress, career
goals, and academic stressors; partner with the School of Business
Career Center regarding how course selection interacts with
internship and employment plans; analyze student information system
data to better understand the academic challenges faced by
particular student populations; assists faculty on determining
course scheduling needs; evaluate petitions for exceptions. The
incumbent will perform advising duties that are based on theories
and knowledge of teaching, learning, and human development, and
reflect developmental advising approaches.
Academic Advising: Provides advice and assistance to students on
academic and degree progress and major requirements; assists
students in determining a major, alternative academic options,
resolve scheduling conflicts, and similar issues.
Advises faculty on departmental/school/college and university
policies and procedures; reviews students' progress and advises
students and faculty on requirements for degree/program completion;
identifies students with progression problems and recommends
interventions; devises curriculum planning in collaboration with
chair/dean and faculty, and with other departments. Provides advice
and assistance to students on all aspects of their academic
experience, including progression and requirement matters for the
department/school/college. Determines barriers, distractions, and
complications affecting a student's academic success, helps
students recognize these key non-academic issues, and makes
appropriate referrals for additional therapeutic counseling and/or
assistance from other units. Applying professional Student Services
concepts, provides the full range of student services to student
population served by the organization.
Student Orientation: Conducts orientations of new students.
Plan and organize AGSM Student Orientation and summer programing to
ensure the handoff between Admissions Office and the Advising
Plans, designs, and provides workshops for students, such as
information about the organization, or academic strategies and
Applies professional student services concepts in providing a
variety of student services to the student population served by the
organization, and to faculty and management within that
Financial Aid: Participates in the processing, evaluation, and
awarding of student fellowships, grants, and other awards; advises
students on financial aid options.
Advises students on financial aid options of the organization and
extra-mural fellowship opportunities; oversees processes for
equitable assignment of Graduate Student Instructors (GSIs) and
coordinates GSI assignments each term.
Student Conduct: Provides information to students and faculty
regarding organization policies and procedures on student
Provides information to students and faculty regarding student
grievances, and disputes (academic and non-academic). Evaluates and
advises students in petitions for exceptions to
departmental/school/college and/or Graduate Division
Confirms that students have met requirements for degree completion
when there are no clear precedents or articulations, such as
interdisciplinary programs or when transfer work is involved.
Other duties, as assigned.
Bachelor's degree in related area and/or equivalent
Advanced degree or Master's degree in related
2 - 4 years of related experience. Required
Minimum 1 year of experience advising graduate or professional
school students. Preferred
Knowledge of advising and counseling techniques.
Multicultural competencies; ability to work with diverse
Ability in problem identification and reasoning.
Basic knowledge of student immigration and visa processes
pertaining to international students and scholars.
Ability to multi-task; verbal and written communication
Skills in service orientation, organization, active listening, and
Skills in judgment and decision-making, problem solving,
identifying measures of system performance and the actions to
Understanding of University rules and regulations.
Knowledge of University-specific computer application programs and
Knowledge of University processes and procedures.
Knowledge of complex U.S. visa and immigration procedures,
compliance issues, and employment eligibility /authorization for
Knowledge of UC systems like GradESS, GradSIS, Banner, Salesforce,
For a detailed position description, required qualifications, and
to apply for this position, please visit the UCR Human Resources
website at https://irecruitportal.ucr.edu/irecruit/!Controller?action=jobs_webui.show_page&page=jobs_detail&requisition_id=23817108
The University of California is an Equal Opportunity/Affirmative