Employee Experience Specialist
Executes strategic communications for the division of People &
Culture via a combination of external/internal website management,
social media campaigns, and internal communication platforms.
Develops and executes meaningful and relevant faculty, staff, and
student employee (“employee”) appreciation efforts. Fosters high
feedback culture through engagement, empowerment, and advocacy.
Stays on the pulse of best practices, solicits and receives
feedback, and makes recommendations that will enhance the quality
of work-life for UCOs employee population. Displays excellence,
integrity, reliability, and innovation throughout all interactions
with employees, students and other stakeholders.
Hybrid remote work is available, after a 90 day onboarding. Hybrid
work and flex work options are contingent upon strong performance,
attendance, and conduct.
Department Specific Essential Job Functions:
Oversees the following functions within the Employee Relations
- People & Culture Communications Team
- Several campus-wide employee appreciation events
- Routine engagement and employee outreach programs
- Monthly newsletters; ad hoc communication; campaigns
- Employee Care & Support Initiatives including the Employee
- Special Projects which may include creating Excel reports,
PowerPoint presentations, issue resolution and other duties as
- Serves as backup or additional support for Employee
Relations/Talent Acquisition Specialists
The Employee Experience Specialist role works inside of the
Employee Relations Department, which is part of the larger Talent
Management team. The Employee Relations Department is four distinct
roles that work together to empower UCO faculty, staff, and student
employees to bring their best selves to work every day. This role
will require someone who enjoys working as part of a team inside of
a fast-paced environment.
Bachelor's degree in HR, Business, Public Relations or related
field plus 3+ years of relevant experience in the Public Relations
field or 7+ years of equivalent related work experience that
provides knowledge of and exposure to fundamental theories,
principles, and concepts. Strong reasoning and analytical skills
are necessary. Exceptional grammar, communication and presentation
skills are necessary.
Proficiency with Canva, InDesign and/or Illustrator is strongly
preferred. Experience with AP style, marketing, and/or event
planning are strongly preferred. aPHR or PHR and/or experience with
human resource functions is preferred. Experience in Banner and
Excel is a plus. Design and/or management of SharePoint pages is a
Speaking/Writing - Ability to effectively express ideas,
instructions and concepts; Ability to speak and write effectively
and clearly. Excellent interpersonal relationship and customer
service skills and the ability to establish and maintain effective
working relationship with staff/faculty, community leaders, and
Judgment and Decision Making - Ability to make independent, complex
decisions while simultaneously exercising personal initiative and
good judgment. Practices critical thinking. Balances logic with
compassion through the lenses of consistency and
Social Perceptiveness - Demonstrates good human relation skills to
establish and foster good relationships throughout entire
university community. Must consistently display servant leadership.
Practices active listening.
Fast Paced Environment - Ability to keep a positive attitude during
stressful situations and keep up with multiple projects.
Willingness to work overtime as required. Proficient use of
personal computer and ability to quickly learn and utilize the
university software program and systems in the performance of
Integrity - Job requires a high level of respect, ethical decision
making, confidentiality and honesty. This position includes the
management of a University credit card and impact to our Talent
Management budget. Excellence in the stewarding of these university
funds is non-negotiable.
Reliability - Job requires strong sense of follow through with care
and excellence. All employees within Talent Management are expected
to own their personal and professional development, displaying
proactive measures taken to consistently develop as a leader,
subject matter expert, and business partner for our faculty, staff,
and student employees.
Reasonable accommodations (in accordance
with ADA requirements) may be made, upon request, to enable
individuals with disabilities to perform essential functions.