Manager

Manager


Benedictine University is an inclusive academic community, inspired by the Catholic intellectual tradition and Benedictine values. We seek employees who will contribute to the advancement of our mission by helping students shape lives of meaning and purpose as engaged citizens who care for the Earth, welcome people of diverse faiths and cultures, and promote the common good.

Primary Duties and Responsibilities:

Job Title: Manager

Department: Maintenance and Engineering Services

Reports to: Director, Facilities Management

Status: Full-Time, Benefit Eligible

Location: Lisle Campus

Position Summary: Responsible for managing the performance of a variety of semi-skilled and skilled building maintenance personnel responsible for general maintenance, inspections, and project work to ensure the physical plant of the university is operational and safe. Work includes the development and management of procedures regarding routine service plans and preventive maintenance, painting, carpentry, plumbing, HVAC/boiler repair, lighting, flooring, and minor electrical work. Position is responsible for the supervision of maintenance and engineering staff that have on campus presence throughout 1st and 2nd shift as well as 3rd shift in an on-call rotation. Position is responsible for attending to emergency situations after hours in conjunction with the Director of Facilities Management. Position provides courteous and efficient service to co-workers, faculty, staff, and students. The position works independently and uses judgement when troubleshooting.

Essential Job Responsibilities:

1. MAINTENANCE AND ENGINEERING SERVICES:

• Manage the performance of semi-skilled as well as skilled maintenance and engineering staff that provide maintenance and engineering services at all campus facilities, including student housing dorms and apartments, administrative and faculty offices, student academic classrooms, science labs and study spaces, auditorium, library, chapel, food service and dining areas, athletic sporting complexes, arenas and fields, as well as at all public grounds, parking lots, and spaces.
• Provide leadership over maintenance and engineering staff that perform semi-skilled and skilled building maintenance tasks including painting, carpentry, plumbing, HVAC/boiler repair, lighting, flooring, and minor electrical work.
• Manage the Maintenance and Engineering budget to ensure fiscal responsibility in the Maintenance and Engineering area within Facilities Management. This includes the timely processing of invoices, budget forecasting with the Director of Facilities Management.
• Utilize sound decision making skills when making financial decisions regarding facility repairs, maintenance, equipment, and service agreements.
• Provide insight and suggestions on the Faciltiies Management department's choosing of Preferred Vendors. Utilize past experiences and relationships to inform decisions related to the Preferred Vendor listing.
• Certify, inspect, and maintain full proper operations of all fire life safety systems, including panels, alarms, detectors, sensors, sprinklers, elevator systems, emergency lighting, extinguishers, and chemical eye wash and showers. Work with maintenance and engineering staff, contractors, and regulatory agencies to ensure compliance.
• Review scheduled services are fully complete by contractors and vendors and ensure quality assurance.
• Directly responsible for the monitoring and maintenance of building automation systems and controls (Tracer SE, Tridium Niagara, Manual) to ensure proper building ventilation in all campus facilities.
• Manage campus keys and door locking systems, preserving highly detailed keying structure, hierarchy and secure core code information.
• Assist in the development, implementation and maintenance of an electronic key owner and lock core information system. This system is to be utilized organization wide.
• Conduct quality checks and provide necessary maintenance of all classroom, office, housing, lounge, event, specialty, and temporary furniture on campus while adhering to all regulatory occupancy restrictions and guidelines.
• Provide support for University events, including events that occur during non-traditional days and hours.
• Assist in maintaining the value, operating efficiency, and physical appearance of the campus.
• Lead assistance and and support of contractors designated to perform installation and/or equipment repair.
• Immediately report major problems to Director of Facilities Management, verbally or in writing.
• Responsible for creating, assigning, and managing on demand work orders with the campus CMMS (computer maintenance management system).
• Directly responsible for the condition of university mechanical rooms, equipment rooms, and other designated areas to ensure that these spaces are kept in a clean and orderly condition.
• Respond to campus emergencies (24 hours a day, 7 days per week) including, but not limited to, power outages, HVAC issues, fire panel/system issues, flooding, and all other non-planned emergencies.
• Safely utilize heavy equipment, including aerial lifts, scissor lifts, manlifts, and other to service building exteriors and interiors, following proper and required OSHA procedures.
• Wor in conjunction with management in the Facilities Management department on the creation and implementation of a robust safety program and policies for the maintenance and engineering staff
• Present a professional personal appearance, wearing proper issued protective equipment, and other safety gear that reflects the University image and brand.
• Must be available to attend to campus emergencies at all times and work collectively with management for times that you are unable to perform those duties (vacation, sick).
• Perform other related duties as assigned.

2. COMMUNICATION & SERVICE:

• Respond to assigned on demand work orders within the defined Maintenance and Engineering Services department SLA (Service Level Agreement).
• Provide as needed support for all University events, including events that occur during non-traditional days and hours. Premium campus events, including, but not limited to, Graduation, Homecoming, Orientation, and other high-profile student enrollment events may create PTO blackout periods and extended business hours.
• Always provide exceptional, and consistent levels of customer service to all faculty, staff, students, and campus visitors.
• Excellent interpersonal communication skills between coworkers, other departmental management, and supervisor.
• Communicate via email, phone, and in person in a timely and professional manner.
• Overall communication style must be responsive and service oriented.
• Actively participate in team meetings.
• Ensure the provision of effective repairs and preventative maintenance throughout the campus.
• Communicate with management regarding materials and tools required to be successful.

Required Qualifications:



Education: High School Graduate/GED Required, Bachelor's Degree Preferred. High School graduate with completion of a craft/trade apprenticeship, or an equivalent number of years of education and maintenance experience required. A Bachelors or Associates degree in mechanical, electrical or industrial maintenance is preferred.

Experience: Minimum of 8+ years of experience working and supervising maintenance and engineering functions is required. Semi-skilled and skilled building maintenance experience in HVAC/boiler and refrigeration, plumbing, electrical, carpentry, fire life safety systems, industrial tools, and preventive and predictive maintenance procedures is required.

Specific Skills:
• Understanding of high-pressure steam boilers, chillers, and associated piping systems.
• Ability to read and interpret blueprints, schematics, technical materials, and manufacturers manuals.
• Knowledge of Microsoft Word, Excel, and Outlook. The ability to use advance technology, including computers, tablets, and other smart devices.
• Working knowledge of Building Automation Systems (Trane Tracer, and Niagara).
• CMMS, on demand work order systems (FIIX, FAMIS, Maximo).
• General knowledge of industry guidelines and regulations.
• Working knowledge of hand tools, electrical and power tools, meters and gauges.
• Moderate planning skills.
• Knowledge of the occupational hazards and safety precautions of the trade.
• Ability to perform tasks requiring mechanical aptitude.
• Knowledge of various lock and key systems.
• Knowledge of various fire monitoring panels and systems.
• Must possess excellent customer skills.

Specific Knowledge, Licenses, Certifications: Yes. Stationary Engineer License is required, Universal CFC, and additional certification in one or more of the following: electrical, mechanical, HVAC and refrigeration systems is preferred.

Physical Requirements: While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and or climbing all day. The employee must frequently lift and/or move items over 75 pounds. Capable of climbing ladders up to thirty (30) feet. Ability to work in confined spaces. Able to tolerate exposure to dust and cleaning chemicals. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position may require working in various or extreme weather conditions.

Travel (If applicable): N/A

Supervisory Responsibility (if applicable): Yes. This position will be responsible for the hiring, training, supervision, scheduling, and disciplinary responsibility for the maintenance and engineer staff. Position will approve/disapprove of all requests for vacation time within the department. Position will be responsible for the overall job performance of the staff in which they supervise.

Working Conditions: Schedule is set by the Director of Facilities Management to best support the overall institution. This position generally will work a traditional Monday-Friday day time schedule, but must be available for days, nights, weekends, and emergency calls based on campus needs. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.

Benedictine University does not discriminate in its admissions or educational policies, programs or activities; scholarship and loan programs; athletic and other University administered programs or employment practices on the basis of race, creed, color, national origin, sex, sexual orientation, age, disability, military or veteran status, marital status, citizenship, or any other characteristic protected by applicable law. The laws applicable to Benedictine University include constitutional and statutory protections of the University's rights as a religiously sponsored institution. This policy of equal employment opportunity applies to all employment and personnel practices including, but not limited to, recruiting, hiring, promotion, training and compensation.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Per Gov. Pritzker’s Executive Order proof of vaccination or weekly COVID-19 testing is required.

Benedictine University is an Equal Opportunity Employer.