Williams College is pleased to announce the opening for a Business
Analyst in our Advancement Operations team. As the Business
Analyst, User Services you are responsible for ensuring an
excellent user experience for staff in the Office of College
Relations, offices across the college, and volunteer/alumni end
users. You will gather and assess end user needs and write
specifications to be used to create new software, enhancements and
business process changes. This role also includes responsibility
for training on software applications such as EverTrue, iModules,
Emma, Handshake, PeopleGrove, and others.
Additionally, you will play a key role in the replacement of the
alumni and fundraising database, serving as the project manager,
reviewing system features against current business procedures,
assisting with the data transformation rules and testing, and
training users on the selected software tools. This multi-year
project is key to the future success of the Office of College
Relations, providing much needed upgrades in tools and
Williams is committed to enriching its educational experience and
its culture through the diversity of its faculty and staff. Our
expectation is that the successful candidate will excel at working
in a community that is broadly diverse with regard to race,
ethnicity, socioeconomic status, gender, nationality, sexual
orientation, religion, and other dimensions of identity.
- Bachelor’s Degree required, Master’s Degree preferred.
- At least 5 years of relevant experience, with progressively
increasing responsibility in project management, business analysis,
and implementation of software systems, preferably in an academic
- Demonstrated experience with alumni/fundraising databases such
as Advance which capture biographic, prospect, and donation data
for non-profits. A solid understanding of alumni relations, career
exploration, and fundraising is a plus.
- Demonstrated project management experience including ability to
organize and direct projects to completion in a demanding
environment. Experience with creating project plans, test plans,
and schedules for large implementation projects.
- Ability to work effectively within a diverse community and
demonstrated understanding of how issues of diversity, equity and
inclusion impact decisions around systems set up.
- Excellent oral and interpersonal skills, including diplomacy
required to work effectively with colleagues across the
- Demonstrated ability to prioritize work, and manage multiple,
diverse and competing priorities while meeting deadlines.
Application review will begin on October 12, 2021, and will
continue until the position is filled. Pay starts around $75,000,
commensurate with experience. Job band 2-D. Please visit
https://staff-careers.williams.edu/ to apply.
Conditions of Employment
Employment at Williams is contingent on the verification of
background information submitted by the applicant, including the
completion of a criminal record check, and education when
Equal Employment Opportunity
Beyond meeting fully its legal obligations for non-discrimination,
Williams College is committed to building a diverse and inclusive
community where members from all backgrounds can live, learn and
thrive. As part of this commitment, we will ensure that persons
with disabilities are provided reasonable accommodations. If
reasonable accommodation is needed to participate in the job
application or interview process please feel free to contact us via
phone at (413) 597-2681 or email at email@example.com.
Situated in the Berkshire Mountains of Western Massachusetts,
Williams College offers a rich academic environment in a beautiful
setting. The Berkshires—known as a cultural corridor—are a great
place to live, work and raise a family, with several top-notch
schools and an array of recreational opportunities from world-class
museums to swimming holes to hiking trails. The New York Capital
Region, Albany International Airport and Albany-Rensselaer Amtrak
Train Station are just an hour away, and Boston and New York City
are within three hours by car or bus.
Williams College has been around for more than 200 years, yet we’re
constantly evolving and growing. As a liberal arts college,
Williams has always taught fundamental problem-solving skills that
students can use well beyond their four years here. We also
recognize that facing complex issues within our history and culture
is necessary for sustaining an equitable, just and environmentally
responsible community. We strive to create an inclusive culture in
which every voice is heard. The college is committed to ensuring
that everyone is able to find their place and thrive, no matter who
you are, where you come from or what role you fulfill when you get
Williams invests in our employees, offering generous health care,
tuition reimbursement, professional development opportunities, paid
leave, access to gym facilities, discounts with local vendors,
retirement plans and more. Our vibrant 450-acre campus is home to
around 2,000 students who benefit from a 6:1 student-faculty ratio,
and their energy is the heartbeat of an active population. Many
people come to Williams for the job and stay for decades because of
the lively environment and warm neighbors. You’re more than a
person doing a job; you are joining our community.