COVID-19 Contact Tracer

University of Wisconsin La Crosse
Wisconsin, United States
Salary Not Specified
Posted date
Sep 20, 2021

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Affirmative Action & Equal Opportunity, Student Affairs, Other Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Posting Details

Recruitment Number


Working Title

COVID-19 Contact Tracer

Position Type


Appointment Percentage



Student Affairs Division

Position Summary

This position conducts contact tracing through the use of a computer program and phones to call all contacts of anyone diagnosed with COVID -19 to document a symptom check, refer them for testing according to established protocols, and provide them with instructions for isolation or quarantine. Contact Tracers are required to follow all scripts, policies, and procedures and comply with training regarding confidential information related to personal information.

This is a temporary position working fluctuating hours, depending on the need, to conduct contact tracing. This position is expected to last through December December 22 and could be extended beyond that date.

Description of College / Department / Program / Division / Unit

The Division of Student Affairs’ role is to enhance and support students learning experience here at UWL . We work closely with faculty, staff, community members, alumni and most importantly, students to provide quality programs and services which promote learning, leadership, involvement, service, and the celebration of diversity. The Division includes several departments: Admissions, Campus Child Center, Counseling and Testing, Student Health Center, Intercollegiate Athletics, Recreational Sports, Residence Life, Student Life, University Centers, and the Vice Chancellor & Dean of Students office. The staff of the Division is truly student-centered and concerned about the holistic development of the student.

Required Qualifications

· High School diploma or GED .
· Preference for experience requiring confidentiality, communication, computer data entry.
· Ability to work remotely, with an existing high-speed internet connection, in an interruption-free environment.
· Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress.
· Ability to show empathy to distressed individuals.
· Excellent organizational and communication skills.
· Ability to speak, read and write English – second or multiple languages a plus.
· Ability to handle confidential information with discretion and professionalism. Ability to accurately and efficiently complete data entry.

Preferred Qualifications


Physical Demands

Sits, stands, bends, reaches, twists, turns, light lifting, and use of hands for data entry.

Working conditions and environment


Miscellaneous Information



These are the job duties required for the position.

Responsibility Statement

Essential Job Functions

Duties to Support Responsibility

· Receives names/contact information of close contacts to lab-confirmed case(s) from the Case Manager of the Disease Investigation Team and initiates contact tracing by calling or connecting in some way.
· Uses communication skills to introduce self and develop a rapport, with clients and department staff.
· Informs the contact about their exposure, asks them about symptoms, and provides instructions about quarantine or isolation depending on whether or not they have symptoms.
· Collects and records information on WEDSS .
· Implements regular check-ins for contacts throughout the isolation or quarantine period and records all information in WEDSS .
· Maintains confidentiality.
· In this public service position, the employee is required to be courteous, cooperative, and respectful at all times, with the public and clients.

Also establishes and maintains a courteous, cooperative, and respectful working relationship with other employees, supervisors, and public officials.

Percentage Of Time




Posting Detail Information

Special Instructions

Posting Date


Close Date

Continuous Recruitment


Continuous Recruitment First Review Date


Position Contact Name

Dr. Abigail Deyo

Position Contact Email
Required Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Reference Contact Information
Optional Documents
  1. Cover Letter/Letter of Application
Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. §. 19.36(7).
    • I prefer my identity remain confidential and have read and understand that if I am the successful candidate for this position, my name may be released.
    • I do not request that my identity remain confidential.
  2. How did you hear about this employment opportunity?
    • Chronicle of Higher Education Web Site
    • Discipline-Specific Publication/Web Site
    • HERC Web Site
    • Web Site
    • Job Center of Wisconsin Web Site
    • Minority Publication/Web Site
    • University of Wisconsin - La Crosse Social Media (i.e. Facebook, LinkedIn, Twitter)
    • University of Wisconsin - La Crosse Web Site
    • La Crosse Tribune
    • Personal Referral
    • LinkedIn
    • Indeed
    • Department of Workforce Development (WISC)
    • Other
  3. Are you currently under investigation or have ever left employment during an active investigation in which you were accused of sexual violence or sexual harassment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  4. Were you ever found to have engaged in any sexual violence or sexual harassment in a previous work assignment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  5. After you retire from a Wisconsin Retirement System (WRS) employer, you may return to work with a WRS employer as a rehired annuitant, provided certain requirements are met. There are no restrictions on what type of position a rehired annuitant can hold. Under the WRS, there is no limit to how much you may earn as a rehired annuitant. (Learn more: Are you currently collecting an annuity from the Wisconsin Retirement System, (WRS)?
    • Yes
    • No
  6. Are you currently employed by or have you been employed by a UW System institution or a State of Wisconsin agency during the last seven (7) years? Please answer yes or no. If yes, provide the institution or agency name, your supervisor and contact information, including phone number and email address.
    • Yes
    • No
  7. Please provide your most recent employer, supervisor name and contact information, including phone number and email address. (Pursuant to UW System Administrative Policy 1275, UW System requires reference checks related to sexual harassment and sexual violence to be conducted at a minimum with a final candidate’s most recent employer and with all previous UW System institution and State of Wisconsin agency employers from the past seven years. UW-L will notify you prior to contacting your supervisor).

    (Open Ended Question)

  8. Will you now or in the future require visa sponsorship for employment at the University of Wisconsin-La Crosse? (UW-L and UW System institutions pay for some or all of the sponsorship costs. Some candidates may require an H1B or another form of employment sponsorship to work in the US. This question is asked so that if you are the successful candidate, Human Resources can work with your work unit to begin the process of obtaining this visa).
    • Yes, I will require sponsorship prior to employment.
    • Yes, I will require sponsorship for continued employment if hired.
    • No, I do not require sponsorship and am eligible to work in the US.
  9. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identities of finalists must be revealed upon request. See Wis. Stat. §. 19.36(7).
    • I wish for my name to remain confidential until the university is no longer able to do so.
    • I waive my right to keep my name confidential through the application process.
  10. Are you legally eligible to work in the United States?
    • Yes
    • No

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