Aurora University seeks talented staff and administrators who are
passionate about supporting an inclusive community dedicated to the
transformative power of learning.
The Campus Public Safety Dispatcher
supports learning by reliably and effectively answering calls for
service and communicating with Campus Public Safety staff,
University personnel, and other internal and external members of
the community. This position monitors alarms, access control and
video security systems, and uses those systems to disseminate
information in a timely manner. Maintains basic records associated
with daily shift activities, and performs data entry of incident
reports, parking records and other department information in an
accurate and timely manner. This position provides an essential
role in maintaining a safe campus by initiating procedures to
protect life, prevent injury, protect property, and initiate
emergency notifications by clearly transmitting or communicating
secure/confidential information via the University campus emergency
radio system, telephone system or in person.
Represents Aurora University in the most positive manner with
prospective, former and current students, clients, suppliers, and
the community we serve. Interacts effectively with a diverse group
of faculty, staff, students and other customers of our service,
learns and uses operating practices of the department and Aurora
Upholds the Mission Statement:Aurora University an
inclusive community dedicated to the transformative power of
Handles all information with tact and discretion and recognizes
the confidential nature of university business.
Supports learning through performance of essential job
functions and performing other duties and functions as necessary or
Essential Job Functions:
Monitor the campus public safety emergency base radio and other
radio systems in the dispatch center.
Address all calls for service; dispatch calls efficiently
according to nature of the call.
Conduct Law Enforcement Agency Data System (LEADS) inquiries,
coordinated and conducted through the City of Aurora Police
Department 911 Center and in house LEADS system.
May act as the emergency communication liaison between Aurora
University and Federal, State, County, and Local, Public Safety
Provide general reception to visitors, students, faculty and
staff, who enter the Department of Campus Public Safety.
Complete data entry for Campus Public Safety.
May oversee the student workforce assigned to Campus Public
Safety dispatch center.
Issue parking permits, maps and university identification
Shift-related functions: Each shift will have an assigned
dispatcher. Each dispatcher will be given additional duties by the
Director or Designee, which may include a multitude of office
functions and data management.
Monitor University electronic door access system.
Monitor campus video systems.
Essential Job Requirements:
- Bachelor's degree, or a minimum of 3 years of police dispatch
or records experience, preferred.
- Previous experience preferred in a fast-paced customer service
role in public safety environment.
- Required to obtain and maintain LEADS certification within two
months of employment.
- A working knowledge of appropriate federal, state and local
laws including the Campus Security act of 1997 and the Jeannine
- Ability work accurately and efficiently with and without direct
- Ability to work cooperatively.
- Ability to interpret, and apply, rules and regulations
accurately and efficiently.
- Ability to multi task.
- Successfully pass a thorough background investigation, a
polygraph examination, and a pre-employment drug screening.
- Must be able to maintain LEADS certification.
- Ability to utilize computer.
- Ability to interact verbally, electronically, and via telephone
and two-way radio.
- This position requires working: rotating shifts, weekends,
holidays, on-call and overtime as needed.
- In the event of an emergency or crisis, may be called in to
work or held over until released by the Director of Campus Public
Safety or his/her designee.
Benefit-eligible positions offer excellent benefits including
health, dental, life, vision, long term disability, a 403(b)
retirement plan through TIAA, and tuition remission. Please send
resume with cover letter and contact information for three
references including name, telephone and email address.
347 South Gladstone Ave
Aurora, IL 60506
630-844-5650 - fax
Aurora University is an Equal Opportunity Employer.