Assistant Director, Student Success, Access and
Target Hire Date
11/08/2021 - 1 month to go
Join our community and experience Emerson College!
The Assistant Director of Student Success is responsible for
supporting the Office of Student Success operationally,
administratively, and in its programmatic and planning activities
with specific attention to access and belonging. The person in this
position will also assist the Director of Student Success, Access
and Belonging in designing and implementing a new scholarship
program for underrepresented students.
Your Key Responsibilities:
Your Other Responsibilities:
- Coordinate operational and administrative support for the
Office of Student Success, including management of office
promotion, marketing and communication; maintaining office webpages
and social media presence; and coordinating logistics for
programmatic activities and events.
- Assist the Directors with strategic planning for the academic
year for proactive/reactive support for students using historical
data with related applicable report writing.
- Support special projects and events in partnership with the
management team. Projects include orientation, working with other
Emerson department marketing programs, developing ways to support
on-off campus student support in conjunction with other
- Assist with the programmatic activities of the Office of
Student Success, including, food access initiatives, Student
Assistance Fund, first generation and low income student support,
Money Matters, Veteran Student Support Services, Emerson Creative
Scholars and Emerson Transfer Creative Scholars cohort program,
Student of Color Pre-Orientation, and other events and
- Assist with the administration of the academic concern case
creation using Maxient. Maintain accurate records and case
- As part of the OSS team, work directly with students identified
through the early alert system or other means as being at risk for
leaving the college. Serve as back up for the primary coordinator
of the early alert system.
- Works to understand factors involved in potential attrition,
helping students explore options, and provide referrals to
appropriate resources. Coordinate appropriate follow-ups and
interventions with other offices and departments to ensure students
receive assistance needed from the Emerson community.
- Participate in office events and the broader activities of the
Department of Student Financial Services and the Division of
Enrollment Management, including, but not limited to prospective
and admitted student open houses.
*Other duties as assigned.
You'll be Preferred if:
- Strong working knowledge of Microsoft Excel or Google
- Bachelor's Degree or equivalent experience.
- 3-5 years of professional experience, preferably in higher
education or non-profit
- Familiarity with Banner, Maxient, Workday, Google
- Knowledge of Emerson College and its programs and
- Background in higher education
- Experience in financial education
- Experience in Veterans support
- The ability to effectively and efficiently develop and execute
several key projects simultaneously.
- Must be able to work independently, have strong organizational
and planning skills, excellent writing and oral communication
- Required strong analytical and computer expertise including
familiarity with MS Office suite and other technical platforms with
a willingness to adapt quickly to changing technologies.
- Excellent interpersonal skills, able to effectively interact
with people of all backgrounds and participate as part of a
cohesive team working toward a shared mission. Ability to use sound
judgement, creativity and vision.
- Excellent oral/written interpersonal and customer service
skills for interactions with students, staff, faculty, parents, and
- Strong commitment to marginalized underserved college students
including Black Identifying and People of Color (BIPOC) and First
Generation and Low Income (FLI) students.
- Strong organizational skills and the ability to successfully
multitask and prioritize.
- Ability to promptly and successfully resolve issues from
identification through to resolution. Ability to work sensitively
with students experiencing challenges.
- Strong intercultural competency and a commitment to anti-racist
practices and continuous learning about working with diverse
- Ability to initiate both independent and collaborative projects
and drive them forward to completion
- Must represent Emerson with the highest degree of
professionalism to both internal and external audiences.
- Ability and willingness to work occasional nights and/or
weekends for events as needed.
- Usual Office Conditions
- Intellectual and mental concentration and the need to
concentrate, intellectually, for extended periods of
- Requires the constant coordination of mental and visual
attention - No
- Requires the ability to stand and/or sit for long periods of
time - No
- Required to move/lift objects that are - Light
- Required to move/life objects - Occasionally
- Travel none
Grade of Position: A15E
Scheduled Weekly Hours: 36.25
Hiring Range: $51,100.00 - $53,600.00
To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Assistant-Director--Student-Success--Access-and-Belonging_JR002945
Emerson College is the nation’s only four-year institution
dedicated exclusively to majors in communication and the arts in a
liberal arts context. Its main campus is located in the center of
the dynamic multicultural city of Boston, in close proximity to
major publishing houses, arts institutions, and research centers.
The college also has campuses in Los Angeles and the Netherlands.
Emerson College enrolls over 4,300 graduate and undergraduate
students from more than 70 countries and all 50 states.
Emerson College believes diversity enriches the educational
experience by providing students with the opportunity to learn from
individuals who may have different backgrounds, experiences, and
perspectives. Engagement with diversity in the curriculum, in our
co-curricular offerings, and all other aspects of the College
enhances the personal and intellectual growth of all members of our
campus community. Emerson is committed to strengthening
communities, including our workplace, by fostering the development
of the intercultural competencies necessary for meaningful
citizenship in an increasingly complex, pluralistic society.
Emerson College does not discriminate on the basis of sex/gender in
its educational programs or activities. Emerson has designated the
Associate Vice President, Title IX, and Clery Coordinator to
respond to inquiries regarding the College Sexual Misconduct
Policy. The Title IX Coordinator may be reached at 8 Park Plaza,
Transportation Bldg, Room 230 Boston, MA 02116; Telephone:
617-824-8999; email: email@example.com
Annual Clery Report
In accordance with the federal Clery and Campus SaVE Acts, Emerson
College commits to providing all current and prospective students
and employees with access to the annual campus security reports for
each of our campuses. This report may be accessed from the Emerson College Police
Information on Emerson College staff grade range