Associate Director, Admissions & Registration Services

The Johns Hopkins Center for Talented Youth is a nonprofit dedicated to identifying and developing the talents of academically advanced K-12 students around the world. We provide today’s brightest students with fun, challenging courses; a community of engaged learners; and a strong foundation for future success in college and their careers. Want to join our team? We are looking for mission-driven problem-solvers who can thrive in CTY’s diverse, collaborative, fast-paced, and results-driven work environment. We value innovation, creativity, integrity, and a shared commitment to the bright young people we serve.

Johns Hopkins Center for Talented Youth is seeking anAssociate Director of Admissions and Registration Services.

Specific Duties & Responsibilities:

• Reporting to the Director of Enrollment Management, the Associate Director of Admissions & Registration Services is an experienced, innovative, and thoughtful leader who has a strong understanding of best practices in student admissions, registration and records, and understands the impact of their role in a strategic enrollment management organization.
• Ensures the integrity, accuracy, and security of all academic and educational records of CTY students and works with center partners to ensure compliance with federal and state regulations, as well as those of other regulatory agencies.
• Provides strategic planning and direction for the Admissions & Registration office and oversees all operations within that office, including the student information system, admissions and eligibility verification, registration, student academic records and the awarding of certification of completion, transcripts and eligibility.
• Oversight of the academic calendar and course management strategy (schedule of classes, catalog, and calendar) are also part of the role’s core responsibilities.
• Serves as a member of the Enrollment Management leadership team, contributes to strategic enrollment management planning, and is responsible, in part, for the execution and evaluation of a number of enrollment management initiatives.

Strategic Enrollment Management Leadership

• Serves as a key representative for Enrollment Management on CTY 4.0 project.
• Chair Course Management Sub Committee.
• Builds, maintains and manages the academic calendar across all CTY offerings.
• Product owner for SIS and related policies and functions.
• Provides oversight for all SIS and enrollment, admission & related systems enhancements and version implementations.
• Partners with academic programs and HR to lead execution of CTY’s course management strategy (ie course schedules, application and registration deadlines, waitlist process, drop/add dates, section management, instructor assignment, capacity mgmt).
• Assists with tracking enrollment trends to make data-informed decisions.
• Coordinates with the Director of Enrollment Management and center leadership to prepare appropriate policies and procedures.
• Maintains a strong understanding of end to end CTY strategic enrollment management processes.
• Organizes projects with various cross functional administrative and academic teams.
• Oversees data entry into the SIS to ensure proper maintenance and accuracy of student records. Including, but not limited to, generating reports, analyzing student records data, communicating with appropriate constituencies, and ensuring updates are completed in accordance with policies, procedures, and/or standards to resolve inconsistent data

Strategic Leadership of Admissions & Registration Office

• Provides leadership and guidance of Admissions & Registration office.
• Oversees enrollment process from testing to registration.
• Leads office performance and process improvement process.
• Builds, documents and ensures execution of all admissions, enrollment and registration related policies.
• Serves as the main lead on FERPA to include ensuring all CTY academic records, forms, website, policies and procedures comply, providing faculty/staff training, processing open records requests, and resolving FERPA related inquires.
• Assists in the validation of data within the SIS as related to student academic records and admissions & registration activities.

Minimum Qualifications (Mandatory):

• Bachelor’s Degree required.
• Three years related experience required.
• Master’s Degree with 5 – 7 years’ experience in Registration preferred.
• Exceptional experience with student information systems.
• Prior supervisory experience is required.

Special Knowledge, Skills & Abilities:

• Exceptional written and verbal communication skills.
• Previous experience with scheduling and creating academic calendars.
• Superb organization and planning skills with robust project management experience.
• Strong attention to detail, analytical and problem solving abilities.
• Knowledge of laws and governmental regulations that guide a Registrar’s Office Knowledge of FERPA (Family Educational Rights and Privacy Act)
• Exceptional written and verbal communication skills.
• Previous experience with scheduling and creating academic calendars.
• Superb organization and planning skills with robust project management experience.
• Strong attention to detail, analytical and problem solving abilities.

Technical Qualifications or Specialized Certifications:

• Proficiency with Microsoft Office suite and other applications such as MS SharePoint, Box and other technologies for workflow management.

Supervisory Responsibility:

• Responsible for supervising four employees.

Additional Information:

• Applicants must be authorized to work in the US, and must either live in the US or another area in which JHU has a business entity.
• All employees participating in or serving children in University programs must participate in mandatory Child Abuse Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.

• This position is eligible for a hybrid work schedule. Monday & Friday are eligible for telecommuting Tuesday-Thursday are required in office days at our headquarters at the Mount Washington Campus.

• Standard business hours are Monday - Friday, 8:30 AM - 5:00 PM (EST). All CTY staff have the option to work on a flexible schedule with leadership approval based on degree of conflict with business need. It is important to note CTY is a global operation, and in some cases business needs may extend beyond the traditional University hours and/or work days.

Classified Title:Associate Director Enrollment Services
Working Title: Associate Director, Admissions & Registration Services
Role/Level/Range: ACRP/04/ME
Starting Salary Range:$61,550 - $84,700
Employee group: Full Time
Schedule: M-F, 8:30 am - 5:00 pm
Exempt Status: Exempt
Location: 02-MD:Mount Washington Campus
Department name: 10000100-Registration
Personnel area: Academic and Business Centers

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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