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Part-time Student Services Coordinator I (S05154)

Montgomery College
Maryland, United States
Salary Not Specified
Posted date
Sep 23, 2021

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Community Relations & Institutional Outreach, Student Affairs, Disabled Student Services, Financial Aid, Student Activities & Services
Employment Type
Part Time
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Job TitlePart-time Student Services Coordinator I (S05154)

Job Description Summary

Job Description

Montgomery College, Workforce Development and Continuing Education, Rockville, has an immediate need for a Part-time Student Services Coordinator I (S05154). The work schedule is Monday – Thursday, 2:00 pm – 7:00 pm and Saturday 8:30 am – 12 noon. This is a Bargaining, Non-exempt, Grade 17 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, diversity, and inclusiveness.

Duties include but are not limited to:

  • Respond to telephone, e-mail, and in-person queries from students, parents, faculty, staff, and the general public about various College processes involving College programs, services, courses offered or financial aid and College admission eligibility requirements.
  • Collect, review, and verify incoming documents for completeness and accuracy according to established Federal, State, and College eligibility requirements.
  • Scan documents into automated database.
  • Update, edit, and correct electronic files as needed.
  • Enter registrations, transfers, drops and process payments and financial aid advances. Assist potential and existing students with web-based registrations.
  • Draft a variety of documents informing students of events, programs, or deadlines.
  • Supply office with financial aid or registration forms, informational brochures, and flyers to disseminate to students, College community, and the general public. Receive mail and packages and route or direct items to other staff or units of the College.

Required Qualifications:

  • High school diploma or GED. One year of general office experience involving customer service or the equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job.

  • Skill in using Microsoft Office applications including Image Now, and College-specific automated record-keeping systems.

  • Skill in using a multi-line phone system, data entry, accessing relevant information from various sources for reporting purposes, and producing final typed materials for distribution.

  • Ability to perform general office clerical tasks and to operate common office tools including but not limited to desktop computers, fax machines, copiers, and calculators.

  • Ability to work effectively with College staff and interact with a diverse community including students, parents, corporate entities, and the general public.

  • Ability to maintain confidentiality regarding student financial, academic, and personal records and ability to handle challenging situations with students, parents, or general public using diplomacy and courtesy.

  • Basic knowledge of modern office procedures and practices as applied to the provision of general office services, business English, spelling, grammar and conventional styles and formats used in oral and written communications.

  • Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Salary Range: $18.80 to $23.50 (hourly). Initial salary placement is based on candidate experience and internal equity.

Application Process:

  • Click Here to apply online
  • Online applications must be received by October 1, 2021
  • For consideration, you must: (optional)

    Include dates of employment in your application or attachment;

    Submit a cover letter along with an un-official copy of your transcripts from your highest degree earned.

As a condition of employment, the following are required at the time of hire:

  • Successful completion of a background check and degree verification (if applicable). Must provide proof of US degree equivalency for international degrees.
  • Participation in a retirement plan

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

Closing DateFriday, October 1, 2021
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