Computer Operator

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Type of Position:Professional Staff (Non-Classified)

Workstudy Position:

No

Job Type:Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available:

No

Institution Name: University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the OEOC website : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:STID | Campus Card Office

Department's Website:

https://campuscardoffice.uark.edu/

Summary of Job Duties:The Computer Operator is responsible for system administration and management of technical aspects of databases, computers, servers, printers, and point of sale. This position will write scripts or programs that facilitate and automate office operations; maintain and update Transact Campus System; coordinate new equipment installations by scheduling wiring and network installation with appropriate campus departments; troubleshoot hardware and software; maintain and update office technical manuals; develop and maintain interdepartmental relations with University departments and vendors such as IT Services, Residence Life, Facilities Management, and Chartwells. The Computer Operator will have regular visits with current and new vendors to ensure continuous and effective communication and system operation; work as a liaison between the Campus Card Office and vendors or departments to develop policies and procedures for efficient server, computer, and office operations; plans and presents training sessions for Campus Card and vendor staff on new programs or equipment; and performs occasional customer service duties. This position is designated as weather/event essential.

This position is governed by state and federal laws and agency/institution policy.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a degree in computer science, mathematics, or a related field
  
  
• At least one year of experience in computer support
  
  

OR

• Completion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting
  
  
• At least one year of experience in computer support
  
  

Preferred Qualifications:

• Experience with the following: basic knowledge of virtual servers; basic knowledge of programming or scripting; basic knowledge of database structure and management, networking, and direct customer service experience
  
  

Knowledge, Skills, & Abilities:

• Knowledge of IT Network
  
  
• Knowledge of Personal Computing
  
  
• Knowledge of backup and restore data
  
  
• Knowledge of Microsoft Office Products
  
  
• Knowledge of Programming or scripting
  
  
• Knowledge of technical writing
  
  
• Basic knowledge of database integrity and security
  
  
• Knowledge of system administration
  
  
• Microsoft Operating Systems skills
  
  
• Microsoft Office Products skills
  
  
• Printer skills
  
  
• Server skills
  
  
• Ability to quickly learn new databases, technologies, point of sale and peripherals, programs, and procedures
  
  
• Ability to analyze information and evaluate results in order to choose the best solution and solve problems
  
  
• Ability to work at a fast-pace under minimal supervision
  
  
• Ability to be a team player
  
  
• Ability to be a self-starter and learner
  
  
• Ability to work in a diverse environment
  
  

Salary Information:

$34,646

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Letters of Recommendation, Proof of Veteran Status

Recruitment Contact Information:

Kelley Townsend, Director, Kline@uark.edu or 4795757563

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Additional Information:

Special Instrurctions:

Applicants will need to demonstrate CMD line, batch file, and PowerShell knowledge.

Pre-employment Screening Requirements:Criminal Background Check, Financial Credit Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law.

Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Standing, Talking, Walking

Frequent Physical Activity:Crouching, Kneeling

Occasional Physical Activity:Pulling, Pushing, Reaching

Benefits Eligible:Yes