Program Specialist, Tutoring & Peer-to-Peer Success Services
- Employer
- Suffolk University
- Location
- Massachusetts, United States
- Salary
- Salary Not specified
- Date posted
- Sep 22, 2021
View more
- Position Type
- Faculty Positions, Education, Teacher Education
- Employment Level
- Non-Tenured Track
- Employment Type
- Full Time
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Suffolk is excited to announce a career opportunity as the Program
Specialist for Tutoring and Peer-to-Peer Success Services (TAPPSS)
in the Division of Student Success! The Program Specialist
collaborates with the TAPPSS team in the Center for Learning &
Academic Success (CLAS) to oversee the day-to-day management of
CLAS tutoring programs. The Program Specialist coordinates bridge
tutoring & discussion sessions for specific courses with
international pathway students enrolled. The Program Specialist
also recruits and oversees TAs for first-year experience courses in
the College of Arts & Sciences and the Sawyer Business School
(CAS-101 & SBS-100). Additionally, the Program Specialist
manages and oversees the CLAS Marketing Art & Design Scholars
to market CLAS services to the Suffolk community and the English
Language Learner (ELL) Support Scholars to market CLAS services to
emerging multilingual students, both international and domestic.
Primary/Principal Responsibilities:
35%
Program
Oversight:
-
Coordinates the
Conversation Sessions/Bridge Tutor Program:
-
Staffs,
schedules, and trains bridge tutors for specified INTO-Suffolk
courses.
Liaises with the
INTO Suffolk staff to select courses in need of bridge tutors.
Communicate with
faculty teaching courses with bridge tutors regarding the tutors
role inside and outside the classroom.
-
Oversees
marketing and promotion for the CLAS across print, web, and social
media platforms.
Works with the
CLAS marketing team to create schedules for all tutoring and group
support programs.
Communicates to
faculty and students the tutoring and group support services
offered each semester.
-
Recruits,
trains, and oversees TAs for first-year experience courses (CAS-101
& SBS-100).
Communicates
with the CAS & SBS deans offices and faculty to coordinate the
TA role inside and outside the classroom.
Coordinates TA
training and check-ins.
Oversees the CAS
TA Coordinator and the SBS TA Coordinator.
Monitors the
expenditure of first-year experience TA funds.
-
Manages
appointment changes, including canceling, rescheduling, and
blocking time with an intimate knowledge of tutor expertise and
disposition.
In conjunction,
other CLAS staff supports and mentors CLAS peer and professional
tutors.
Co-facilitates
weekly tutor training and monthly all-employee meetings.
-
Directly
oversees Art & Design Grad Fellow.
Oversees bridge
tutors.
Supervises a
team of Marketing Art & Design scholars & ELL support
scholars (sub-groups of the Geno A. Ballotti Scholars).
Oversees
first-year experience TAs and TA coordinators.
-
Assists in
creating tutor schedules for 1-on-1 tutoring as well as drop-in
services. In coordination with the INTO-Suffolk program, schedules
English language workshops, English language tutoring, and English
language drop-in services.
Inputs schedules
and expertise into our management system each semester.
Assists in
day-to-day scheduling adjustments in our systems.
Assists with the
recruitment and oversight of the Geno A. Ballotti Scholar
Program.
-
Co-organizes
with the McNair Scholars administrative team and the Tutoring &
Peer-to-Peer Support Services team the Annual McNair-Ballotti
Symposium offered each April.
Co-organizes
tutor participation in the New England Peer Tutoring Association
(NEPTA) conference each spring.
-
Oversees the
accuracy and timely updating of the CLAS content on the Suffolk
University website.
Oversees the
social media accounts for the CLAS and uses these platforms to
promote CLAS services.
Performs Early
Alert outreach.
Represents
Tutoring & Peer-to-Peer Success Services team on DSS committees
as needed.
Other duties as
assigned.
PI147680679
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