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SYSTEMS & TRAINING ANALYST (Administrative Analyst/Specialist Non Exempt)

California State University - Chico
California, United States
Salary Not Specified
Posted date
Sep 22, 2021

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Computer Services & Information Technology, Technology Administration/Other
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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Recruitment Details

Recruitment Number VA1463 Posting Period
09/08/21 – 09/22/21 On Campus Only Promotional Opportunity No Working Title SYSTEMS & TRAINING ANALYST (Administrative Analyst/Specialist Non Exempt) Class Title ADMINISTRATIVE ANALYST/SPECIALIST -12 MONTH Level/Range/Grade 1 Salary Range (From $ to $) $3,288 - $6,347 per month / $39,456 - $76,164 annually (New employees should anticipate being hired at the beginning of the salary range) Department WellCat Services Number of Positions 1 FLSA Code Non-Exempt Status Temporary (Renewable) Full-time/part-time (if part-time, indicate time base) Full-time Pay Plan 12/12 CBU/MOU R09 - CSUEU Technical & Support Services Quick Link
Hours Per Day 8 hours during the school year / 10 hours during the summer Days Per Week 5 days during the school year / 4 days during the summer Shift Day
Primary Duties
Under general supervision, the Systems & Training Analyst is responsible for providing support in furtherance of the WellCat Services’ ( WCS ) mission to support students’ unique needs by providing compassionate healthcare services and education to enhance the wellbeing of California State University, Chico students and campus community. This position will require analyzing current/future systems, while also training technical and non-technical staff. The candidate will need to pick up technology specifics and have an eye for detail. This position requires the ability to translate from our highly technical community to the medical team; providing training and support between the two. Major projects include a significant website overhaul for all WCS departments; working with the electronic medical records system ( EMR ) to initiate vaccination module; and to lead the effort of migrating from old systems to new platforms, which includes converting all departments to a shared EMR and training staff.

For a full description of job duties, please visit:


Effective September 30, 2021, the CSU will require faculty, staff, and students who are accessing campus facilities to be immunized against COVID -19 or have received a medical or religious exemption. Selected candidates should be prepared to comply with this requirement. The systemwide policy can be found at . Questions can be sent to: (staff and management positions) or (faculty positions). Knowledge, Skills and Abilities
Incumbent must possess:
Working knowledge of:
  • General practices, program, and/or administrative specialty.
  • Budget policies and procedures.
  • Basic knowledge of methods and procedures for research and statistical analysis and the ability to apply them.
  • Fluency in using standard office equipment (computers, copiers, phones) and standard office software packages such as, Microsoft Office (Word, Excel, and Outlook) and ability to use a broad range of technology systems and software.

Incumbent must possess:
  • Demonstrated skill with planning and prioritizing tasks.
  • Analytical skills, to identify underlying reasons or facts and summarize information or data into appropriate parts.
  • Problem solving skills to evaluate alternatives and recommend effective solutions.
  • Communication skills to understand, interpret and communicate procedures, polices, information and instructions, orally and in writing, as appropriate for the needs of the audience.
  • Effective interpersonal skills as work often involves front-line contacts with a variety of campus and community individuals.

Incumbent must have the ability to:
  • Learn, interpret, follow, and apply a wide variety standard of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty.
  • Analyze data and make accurate projections using business mathematics and basic statistical techniques.
  • Organize and plan work and projects including handling multiple priorities.
  • Make independent decisions and exercise sound judgment.
  • Compile, write, and present reports.
  • Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
  • Perform assigned duties.

Required Education and/or Experience
The knowledge, skills and abilities listed above would normally be obtained through a bachelor’s degree and/or full-time equivalent training;
One year of full time administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices or programs. Additional Requirements for this Position
N/A Recruitment Preferences
Preference may be given to applicants with the following as they may be considered specialized skills:
  • Experience with creating digital content.
  • Experience working with enterprise software and hardware.
  • Working knowledge and experience with database and administrative software.
  • Experience working in the healthcare environment.
  • Experience creating and presenting technology-based workshops and training documentation.
  • Experience creating and editing website content.
  • Experience working in a higher education environment.
  • Working knowledge of HIPAA guidelines.
Special Requirements
  • California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

  • This position is considered a decentralized (federated) IT service provider, as such incumbent is required to adhere to campus policies, standards, and procedures related to information technology support, information security, change control, desktop, server and application standards, accessibility standards, applications and web development standards, vendor access requirements, training, and more. Incumbent is expected to become familiar with and support campus compliance efforts for respective area.

Incumbent/applicant will need to be able to perform the essential job functions (duties) of this position with or without reasonable accommodation. This position alternates between remaining in a stationary position operating a personal computer, scanner, or other equipment, for long periods of time and frequently moving about inside the office. Requires the ability to coordinate the movement of electronic equipment, e.g., desktop computers, monitors, scanners, CCTV’s, desks, etc., weighing up to 45 lbs. Requires the need to travel from home office to and about the campus to other office buildings.

A majority of work is performed in a typical office environment operating standard office equipment. Activities require frequent interaction, and ability to work well with students, faculty, and staff. Work activities are conducted one-on-one, in groups, and alone, in primarily indoor settings. This position requires occasional irregular hours such as early mornings, evenings, and weekends to meet the needs of the students. Benefits

This position qualifies for benefits including tuition fee waiver (if eligible). Benefit Information
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). Eligibility for standard CSU benefits is based on an appointment of half-time or more for a period exceeding six months. Employees appointed less than half-time or less than six months are not eligible for standard CSU benefits but do receive prorated sick leave and vacation.

Eligibility for Affordable Care Act ( ACA ) benefits is based on an appointment of at least three-quarter time, hired to work a minimum of 130 hours per month over the course of the appointment or works an average of 130 hours or more per month during the measurement period. The ACA guidelines provide for health coverage or FlexCash only. ACA does not provide dental or vision plan coverage. About the University and Community
California State University ( CSU ), Chico is a comprehensive and residential public University, holding Hispanic-Serving Institution ( HSI ) designation and operating as part of the 23-campus CSU system. The University enrolls over 17,000 students from diverse cultural, ethnic, and socioeconomic backgrounds, with over half identifying as first-generation college students. Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from San Francisco Bay Area. A safe residential community, Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that CSU, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus.

CSU, Chico is committed to recruiting outstanding candidates who reflect the diverse, intercultural, and intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of achievement gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and activities that support an inclusive, accessible, and equitable learning and working environment.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Open Date (posting open date) 09/08/2021 Close Date (posting close date) 09/22/2021 Open Until Filled No Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents
Required Documents
  1. Résumé
  2. Cover Letter
Optional Documents
  1. Optional Applicant Documents

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