Open Until Filled (Review of Applications will begin 09/29/21.
Applications received after that date may be considered.)
On Campus Only Promotional Opportunity
ASSOCIATE DIRECTOR OF SYSTEMS & COMPLIANCE (Administrator
Salary Range (From $ to $)
Salary commensurate with background and experience of the
individual selected. (Anticipated hiring range: $80,000 - $85,000
Financial Aid & Scholarship Office
Number of Positions
Full-time/part-time (if part-time, indicate time base)
M80 - Management Personnel Plan
Hours Per Day
8 hours during the school year / 10 hours during the
Days Per Week
5 days during the school year / 4 days during the summer
Working independently and under general direction of the Director
of Financial Aid, the Associate Director of Systems and Compliance
will oversee and supervise the Processing and Systems unit of the
Financial Aid & Scholarship Office. Incumbent’s primary
responsibility is to support the Financial Aid Office by providing
advice, consultation as well as timely and effective services
regarding all aspects of the PeopleSoft Financial Aid system module
and other financial aid processing systems and solutions, as well
as regulatory compliance and integration of compliance requirements
into systems. Incumbent provides expertise in updating,
maintaining, and troubleshooting systems processes; data analysis,
gathering, and reporting; business process analysis, development
and implementation; systems use analysis and needs assessment;
operational metrics and performance; research, analysis and
development of solutions and product options; management of
relationships with software developers on- and off-campus,
documentation of system procedures and calendar, training, and
This position is a blend of Financial Aid leadership,
administrative knowledge, functional expertise in student
administration software, and business process development. The
position is responsible for leadership in the systems area of
Financial Aid and Scholarships Office, which includes the
completion of all tasks, projects, and administrative mandates
necessary to achieve department, division and University goals
while providing support for the strategic system needs of the
For a full description of job duties, please visit: https://csuchico.box.com/v/VA1471-Position-Description
MANDATORY VACCINATIONS :
Effective September 30, 2021, the CSU will require faculty, staff,
and students who are accessing campus facilities to be immunized
against COVID -19 or have received a medical or religious
exemption. Selected candidates should be prepared to comply with
this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/
. Questions can be sent to: email@example.com
(staff and management positions) or firstname.lastname@example.org
Knowledge, Skills and Abilities
Incumbent must possess:
- Thorough knowledge of:
- Financial aid related software and database programs.
- Expertise with data reporting, query/ SQL tools and spreadsheet
- Funds allocation and managing expenditures within allocations;
revision and re-award of funds.
- Working knowledge of:
- Financial Aid and integration with Oracle/PeopleSoft Student
Administration, Student ERP systems, and related processes that
ensure data integrity, compliance, and adequate internal controls
- Financial aid or similar student administration processes to be
able to support campus needs and comply with regulatory
- Federal applications and servicers (e.g., COD, NSLDS, FAA,
- Proficiency in the use of standard office equipment (computers,
copiers, phones, fax) and computer software such as Microsoft Word,
Excel,Outlook,and PowerPoint, and database management.
- General knowledge of:
- Collective bargaining rights and responsibilities.
- Personnel management practices and techniques.
- Group dynamics and discussion techniques.
Incumbent must possess:
- Excellent written and verbal skills and the demonstrated
competence to effectively present information in either
- Proven technical skills with specific focus on PeopleSoft
financial systems to ensure data integrity, compliance, and
adequate internal controls.
- Strong interpersonal skills and the ability to work with
employees at all levels of the University.
- A high degree of personal motivation, independent judgment, and
- A commitment to continuous improvement and a continued working
knowledge of current issues and trends.
- Demonstrated professionalism, integrity, and openness.
- Documented project planning skills.
- Excellent organizational, time management, collaboration, and
active listening skills.
- Possess sound judgment and be sensitive to issues of policy and
- Public relations skills for both in-house and public contacts;
advanced writing skills and oral communication skills.
- Staff development and management skills including motivational
Incumbent must have the ability to:
- Collaborate with multiple entities to plan and accomplish the
objectives set forth in the University’s strategic master plan,
coordinating ongoing multiple large and complex projects from
conception to completion in a centralized and highly regulated
- Establish a clear and understandable vision for the Financial
Aid and Scholarship Systems Area, engage the University community
in the implementation of the vision, and build the operational
components to execute the vision.
- Lead and enable groups of people to face challenges and achieve
results in complex conditions.
- Find solutions that result in prudent decisions, to promote
mutual satisfaction and positive outcomes and to develop
imaginative approaches to achieving individual, departmental, and
institutional strategic objectives.
- Apply forward and creative thinking with high ethical standards
to develop strategic vision.
- Promote diversity goals and work effectively with a changing
student clientele and workforce.
- Maintain a productive, cohesive, efficient workforce in a
dynamically changing regulatory environment.
- Effectively communicate and disseminate information.
- Provide leadership in professional activities outside the
- Make decisions with logic and reason drawing valid conclusions,
applying independent judgment, discretion, and initiative to
address complex employment related issues and when precedents do
not exist develop practical, thorough and creative solutions.
- Independently apply and interpret a wide variety complex
procedures, agreements, polices, and regulations where specific
guidelines may not exist, and be able to identify deviations from
applicable policies and take action.
- Adhere to strict confidentiality and a high ethical
- Use tact, diplomacy and discretion when handling sensitive
and/or confidential matters or materials.
- Carry out responsibilities in accordance with university
policies and applicable laws.
- Represent the university in a highly professional manner.
- Communicate effectively in a variety of formats to a broad
range of audiences.
- Respond to questions in a highly effective manner, providing
timely and meaningful feedback or other desired information.
- Manage heavy workload with multiple priorities and projects
with frequent interruptions and changes with effectively providing
excellent customer service.
- Relate to a diverse variety of staff, faculty, students, and
- Collect, analyze and utilize data, statistics, or other
information to establish facts, draw valid conclusions, and act
accordingly to the information.
- Provide leadership and training to keep staff current in the
- Adjust to change (e.g., work environment, technology).
- Perform assigned duties with accuracy and attention to
Required Education and/or Experience
Requires the equivalent to a bachelor’s degree in information
technology, accounting, business administration or relevant
Three years progressively responsible work experience, including a
minimum of two (2) years of direct experience implementing or
managing the support of the Financial Aid PeopleSoft Module or
A minimum of 1 year leading and/or supervising professional
Additional Requirements for this Position
Preference may be given to applicants with the following as they
may be considered specialized skills:
- Experience in the CSU system with the Common Management
- Work experience in an academic setting, ideally public higher
- PeopleSoft Financial Aid experience.
- Knowledge of financial aid regulations, compliance, processes,
- SQL writing knowledge.
- Bachelors or Master’s Degree.
- Experience strategically supporting organizational growth
- Experience creating and implementing long- and short-term
- Experience in determining and coordinating resource
- California State University, Chico, in accordance with CSU
policy, requires that the successful candidate complete a
background check (including a criminal records check, sexual
offender registry check, and/or fingerprinting) prior to assuming
this position. Failure to satisfactorily complete or pass the
background check may impact the job offer or continued employment
of current CSU employees who apply for posted positions identified
as sensitive. This position is considered a sensitive position
based on CSU guidelines. Incumbent is responsible for the safety
and security of Level 1 data, sometimes also referred to as Level 1
protected data. This is confidential information that is in most
cases protected by statutes, regulations, or other legal
- The person holding this position is considered a “Limited
Mandated Reporter” under the California Child Abuse and Neglect
Reporting Act and is required to comply with the requirements set
forth in CSU Executive Order 1083 (revised July 21, 2017) as a
condition of employment.
- The duties of this position will include participation in a
decision that may have a material/financial benefit to the
incumbent. Therefore, this is a “designated position” under the
California State University’s Conflict of Interest Code and the
incumbent will be required to file a Form 700: Statement of
Economic Interest and is subject to the regulations of the Fair
Political Practices Commission. (Group/Category: Director/ Assoc or
Asst Director, 1, 2)
- This position is a Higher Education Employer-Employee Relations
Act ( HEERA ) designated managerial position and comes under the
Management Personnel Plan ( MPP ) of the California State
University. Individuals appointed to management positions serve at
the pleasure of the President or designee. They are excluded from
the collective bargaining process, are not subject to probationary
service, and do not receive tenure or permanent status. This
position is exempt from the overtime provisions of the Fair Labor
Standards Act ( FLSA ).
Incumbent/applicant will need to be able to perform the essential
job functions (duties) of this position with or without reasonable
accommodation. This position alternates between remaining in a
stationary position operating a personal computer for long periods
of time and frequently moving about inside the office. Must be able
to travel across campus to other offices and buildings for meetings
Typical office environment operating
standard office equipment. This is a dynamic office with frequent
to constant student interaction. Requires flexible schedule, early
morning, evening or weekend hours are required to complete work
projects, attend workshops, conferences or meetings. Occasional
long-distance travel may be required.
This position qualifies for benefits including tuition fee waiver
CSU, Chico offers a number of benefits to its employees (e.g., sick
leave, vacation, health insurance). Eligibility for standard CSU
benefits is based on an appointment of half-time or more for a
period exceeding six months. Employees appointed less than
half-time or less than six months are not eligible for standard CSU
benefits but do receive prorated sick leave and vacation.
Eligibility for Affordable Care Act ( ACA ) benefits is based on an
appointment of at least three-quarter time, hired to work a minimum
of 130 hours per month over the course of the appointment or works
an average of 130 hours or more per month during the measurement
period. The ACA guidelines provide for health coverage or FlexCash
only. ACA does not provide dental or vision plan coverage.
About the University and Community
California State University ( CSU ), Chico is a comprehensive and
residential public University, holding Hispanic-Serving Institution
( HSI ) designation and operating as part of the 23-campus CSU
system. The University enrolls over 17,000 students from diverse
cultural, ethnic, and socioeconomic backgrounds, with over half
identifying as first-generation college students. Graduate and
undergraduate programs boast high-quality research experiences,
exceptional faculty mentoring, and civic and global engagement
opportunities. The campus motto, “Today Decides Tomorrow,” is
brought to life by inclusive pedagogy, experiential learning, and
co-curricular programming. The Chico Experience prepares students
to be critical thinkers, engaged citizens, and inspired stewards of
environmental, social, and economic resources. Together, they will
become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the
state capital, Sacramento, and a three-hour drive from San
Francisco Bay Area. A safe residential community, Chico offers
year-round natural beauty, outdoor leisure activities, and a
thriving arts, music, and events scene. We acknowledge and are
mindful that CSU, Chico stands on lands that were originally
occupied by the first people of this area, the Mechoopda, and we
recognize their distinctive spiritual relationship with this land
and the waters that run through campus.
CSU, Chico is committed to recruiting outstanding candidates who
reflect the diverse, intercultural, and intersectional identities
of our student body. The ideal candidate will embrace our values
predicated on the primacy of student success and the elimination of
achievement gaps, have demonstrated experience working with diverse
populations, and will contribute to policies, programs, and
activities that support an inclusive, accessible, and equitable
learning and working environment.
The University is an Equal Opportunity Employer and does not
discriminate against persons on the basis of race, religion, color,
ancestry, age, disability, genetic information, gender, gender
identity, gender expression, marital status, medical condition,
National origin, sex, sexual orientation, covered veteran status,
or any other protected status.
Open Date (posting open date)
Close Date (posting close date)
Open Until Filled
Required fields are indicated with an asterisk (*).
- * Given the duties required of this position, please describe
in detail how your experience and education have prepared you to
successfully perform the duties of this position.
(Open Ended Question)
- * How do you lead a team to effectively accomplish its common
goals in an environment that is highly regulated, deadline driven,
student-centered, and dependent on processing systems and
(Open Ended Question)
- * Describe your experience supervising or leading the work of
others (evaluating, motivating, training, mentoring, and
disciplining). Please include the number supervised and types of
(Open Ended Question)
- * Describe your experience analyzing and applying policies,
rules, and regulations.
(Open Ended Question)
- Cover Letter
- Optional Applicant Documents