Director of Financial Aid

New Mexico Highlands University
New Mexico, United States
Salary Not Specified
Posted date
Sep 7, 2021

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Position Type
Administrative, Business & Administrative Affairs, Grants & Contracts, Student Affairs, Financial Aid
Employment Type
Full Time

Position Details

Position Director of Financial Aid Full Time/Part Time Full Time Job Type Regular Position Summary
This position is responsible for planning and directing all activities as they relate to student aid, maintaining the integrity of the federal programs adhering to regulations, and ensuring compliance. Duties and Responsibilities
Direct the overall operations of the student financial aid program which provides financial assistance to students;
Oversee student financial aid activities at off-campus sites;
Design, establish and maintain an organizational structure and staffing to effectively accomplish the organization’s goals and objectives;
Recruit, employ, train, supervise and evaluate unit staff;
Develop and recommend policies for Financial Aid which support goals and policies of the institution and which ensure compliance with state and federal regulations;
Participate in university policy-making task forces which establish tuition policy and pricing determinations and consider other student financial matters;
Provide information and reports regarding financial aid to management, the community, and funding agencies;
Represent the university to various institutional divisions as well as externally to media, government agencies, funding agencies, students and their parents, and/or the general public;
Develop and manage annual budgets for the organization and performs periodic cost and productivity analysis;
Plan, develop, and implement strategies for generating resources and/or revenues for the department;
Provide direction in the purchase and development of the department’s hardware and software needs for processing all aspects of student applications;
Compiles verifies data, and submits reports to FISAP, NMDEAR report, and IPEDS ;
Perform other job-related duties as assigned. Minimum Job Requirements
EDUCATION : Bachelor’s Degree in any field.
EXPERIENCE : Four (4) years of experience directly related to the duties above.

Preferred Qualifications
Master’s degree and Proficient in SCT Banner, MS Word, and MS Excel.

Special Conditions for Eligibility
Must be willing to work weekends, evenings, and odd hours as required.

Knowledge, Skills, and Abilities
Ability to analyze and solve problems.
Ability to communicate effectively, both orally and in writing.
Ability to present oneself with a professional presence and demeanor.
Ability to maintain confidential information and inquiries with discretion.
Ability to display keen attention to detail.
Ability to display a strong working knowledge in excel, word, and other basic computer functions.
Ability to maintain exceptional customer service and people skills.
Ability to establish and maintain effective working relationships with faculty, students, and staff.
Ability to establish and maintain effective working relationships and contact officials, students, organizations, and the general public.
Ability to supervise lower-level staff. Physical Demands
Repetitive hand motions and prolonged use of a computer.
Must occasionally lift and/or move up to forty (40) pounds.
Sitting for extended periods of time.
Kneel, bend, reach and stoop.
Walking for extended periods of time.

Working Environment
Work is performed in a typical interior/office work environment.
Work with frequent interruptions.

Pay Rate $78,790.40 - $112,116.80 Work Location/Campus Center Las Vegas, NM Campus EEO Statement
New Mexico Highlands University is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to the University values of diversity, accessibility, excellence, and responsiveness.

For disabled access or services call 505-454-3242 or email

Visit the link below for more information regarding affirmative action and equal opportunity:
Equal Employment Opportunity is THE LAW
Posting Number AS528P Open Date 09/07/2021 Close Date Open Until Filled Special Instructions to Applicant Quick Link Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. Do you have a bachelor's degree?
    • Yes
    • No
  2. How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+
  3. Are you available to work in the evening (6 pm to 10 pm)?
    • Yes
    • No
  4. Are you available to work weekends?
    • Yes
    • No
  5. Please describe any previous experience you have working in a customer service enviornment

    (Open Ended Question)

  6. How many staff/interns/students have you supervised in past positions you have held?

    (Open Ended Question)

  7. Provide examples of how you handled difficult situations with those you have worked with.

    (Open Ended Question)

  8. Please describe the attributes that will make you a strong candidate for this position

    (Open Ended Question)

  9. Tell us how you maintain constant performance while under time and work load pressures.

    (Open Ended Question)

  10. Do you have experience in working with detailed budgets?
    • Yes
    • No
  11. Do you have a master's degree?
    • Yes
    • No
  12. Do you have a valid New Mexico Drivers' License?
    • Yes
    • No
  13. Briefly tell us about your experience in a leadership, management or supervisory role. How many people were your direct reports and how long were in this position?

    (Open Ended Question)

Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter/ Letter of Interest
  3. Unofficial Transcripts Conferring Required Degree
  4. List of Three Professional References with Name, Address and E-Mail
Optional Documents
  1. Letter(s) of Recommendation

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