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Type of Position:
Day Shift (United States of America)
University of Arkansas at Fort Smith
The University of Arkansas - Fort Smith is a vibrant mid-sized
public university dedicated to breaking the higher education mold
by bringing truly transformative, hands-on experiences to every
student. From high school seniors to senior professionals,
first-generation students to second-chancers, our goal is to
provide a high-quality, future-focused education that honors each
student's unique, personal situations and goals. Our tiered
approach to learning offers students access to more than 80-degree
plans and programs including certificate, associate, bachelor's,
and master's degrees. We seek to recruit and retain a diverse
workforce as a reflection of our commitment to serve the diverse
population of Arkansas, to maintain the excellence of the
university, and to offer our students richly varied disciplines,
Located on the Arkansas-Oklahoma border and situated in a region of
lakes, Fort Smith is the second-largest city in Arkansas and
features a vast array of cultural activities, shopping, dining, and
entertainment, including a thriving downtown entertainment
district. Parks, trails, and water recreation are all within the
city limits, and true outdoor enthusiasts will find the area’s
lakes, streams, and mountains offer adventure only minutes away
from campus. Fort Smith was recently named by Forbes as the number
one city in America for the cost of living, and a top city in the
nation for the highest-paying tech jobs. The city is within easy
driving distance of Tulsa, Kansas City, Dallas, Little Rock, and
Thank you for your interest in joining our university. Below you
will find details for the position including any supplementary
documentation and/or questions you should review before submitting
your application. For general application assistance or if you have
questions about a job posting, please contact Human Resources at
If you have a disability and need assistance with the hiring
process please contact Human Resources at 479-788-7080. Applicants
are required to submit a request for each position to which they
Western AR Area Technical Center
Summary of Job Duties:
Manage the day-to-day operation of the
WATC office by providing technical support, general administrative
support, and clerical support functions for the Western Arkansas
Technical Center which includes: student administration,
classification of and organization of student permanent files,
student attendance, faculty relations, staff relations, and
attendance at special events. Works in tandem with the other WATC
staff to accomplish departmental goals and to provide support for
the director, program coordinator, and program faculty as required.
This position reports to the Director of the Western Arkansas
Technical Center. Background and child maltreatment central
registry checks are required. This position is a twelve-month
- A high school diploma or its equivalent.
- Three or more years of general administrative experience.
Knowledge, Skills, and Abilities:
- An associate degree is preferred.
Essential Job Duties:
- Knowledge of the basic policies of the university and student
- Problem-solving – Ability to identify and resolve problems in a
timely manner; and to gather and analyze information
- Interpersonal skills – Ability to maintain confidential
information with absolute discretion in all matters including
staff, student grades, attendance, and discipline.
- Ability to remain open to other’s ideas and try new
- Communication Skills – Ability to write and speak clearly and
persuasively in positive or negative situations; professional group
presentation skills; read and interpret written information.
Ability to edit work for accuracy and thoroughness and to monitor
own work to ensure quality. Requires STRONG attention to
- Planning/Organizing – Ability to prioritize and plan work
activities; use time efficiently; and develop realistic action
- Adaptability – Ability to adapt to changes in work environment,
manage competing demands, and deal with frequent changes, delays or
- Dependability – Ability to arrive at work on time,
consistently; follow instructions; respond to administrative
direction; and solicit feedback to improve performance.
- Supervises organization of all textbooks and associated
checkout processes, classroom supplies and related
- Performs all phases of reception and clerical duties for the
department and for the director, including answering phones, greet,
direct and provide general information for employees and visitors,
typing of documents, student files, evaluation documents,
instructor licenses, and other documents as needed.
- Prepares and maintains student files (electronic and paper),
serving as records custodian. This includes verifying registration
documentation from local high schools and maintaining records of
all present and past WATC students.
- Responsible for a variety of assigned reports, projects, and
documentation included in the taking and recording of student
attendance and maintains staff calendars.
- Coordinate all purchases and tracking for required
instructional and administrative supplies.
- Sorts and distributes mail. Responds to regular occurring
requests for information.
- Works independently and within a team on projects and
- Maintains and retrieves departmental data and information for
reference or to compile reports. May prepare or assist with
reports, preparation of surveys, audits, research, and statistical
analysis through use of Banner and ARGOS reporting software.
- Performs data entry into appropriate databases.
- Organize details for staff meetings, programs, and other events
by arranging times and facilities.
- Acts as a liaison with other departments and outside agencies.
Handles confidential personnel and student information as well as
non-routine information requests and explains policies when
- Maintains office supplies inventory by checking stock to
determine inventory level; anticipating needed supplies; placing
orders; verifying receipt of supplies.
Required Documents to Apply:
Cover Letter/Letter of Application, Resume
Proof of Veteran Status, Unofficial/Official Transcript(s)
Recruitment Contact Information:
All application materials must be uploaded to the University of
Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position may be subject to a pre-employment criminal
background check, sex offender registry check, financial history
background check, and/or drug screening. A criminal conviction or
arrest pending adjudication and/or adverse financial history alone
shall not disqualify an applicant in the absence of a relationship
to the requirements of the position. Background checks and drug
screening information will be used in a confidential,
non-discriminatory manner consistent with state and federal
The University of Arkansas is an equal opportunity, affirmative
action institution. The university welcomes applications without
regard to age, race, gender (including pregnancy), national origin,
disability, religion, marital or parental status, protected veteran
status, military service, genetic information, sexual orientation
or gender identity. Persons must have proof of legal authority to
work in the United States on the first day of employment. All
applicant information is subject to public disclosure under the
Arkansas Freedom of Information Act.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity: