Administrative Specialist II, WATC

University of Arkansas at Fort Smith
Arkansas, United States
Salary Not Specified
Posted date
Sep 22, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

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Type of Position:Clerical

Workstudy Position:


Job Type:Regular

Work Shift: Day Shift (United States of America)

Sponsorship Available:


Institution Name: University of Arkansas at Fort Smith

The University of Arkansas - Fort Smith is a vibrant mid-sized public university dedicated to breaking the higher education mold by bringing truly transformative, hands-on experiences to every student. From high school seniors to senior professionals, first-generation students to second-chancers, our goal is to provide a high-quality, future-focused education that honors each student's unique, personal situations and goals. Our tiered approach to learning offers students access to more than 80-degree plans and programs including certificate, associate, bachelor's, and master's degrees. We seek to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse population of Arkansas, to maintain the excellence of the university, and to offer our students richly varied disciplines, and perspectives.

Located on the Arkansas-Oklahoma border and situated in a region of lakes, Fort Smith is the second-largest city in Arkansas and features a vast array of cultural activities, shopping, dining, and entertainment, including a thriving downtown entertainment district. Parks, trails, and water recreation are all within the city limits, and true outdoor enthusiasts will find the area’s lakes, streams, and mountains offer adventure only minutes away from campus. Fort Smith was recently named by Forbes as the number one city in America for the cost of living, and a top city in the nation for the highest-paying tech jobs. The city is within easy driving distance of Tulsa, Kansas City, Dallas, Little Rock, and Memphis.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.

Department:Western AR Area Technical Center

Department's Website:

Summary of Job Duties:Manage the day-to-day operation of the WATC office by providing technical support, general administrative support, and clerical support functions for the Western Arkansas Technical Center which includes: student administration, classification of and organization of student permanent files, student attendance, faculty relations, staff relations, and attendance at special events. Works in tandem with the other WATC staff to accomplish departmental goals and to provide support for the director, program coordinator, and program faculty as required. This position reports to the Director of the Western Arkansas Technical Center. Background and child maltreatment central registry checks are required. This position is a twelve-month assignment.


Minimum Qualifications:

  • A high school diploma or its equivalent.
  • Three or more years of general administrative experience.

Preferred Qualifications:

  • An associate degree is preferred.

Knowledge, Skills, and Abilities:

  • Knowledge of the basic policies of the university and student conduct.
  • Problem-solving – Ability to identify and resolve problems in a timely manner; and to gather and analyze information skillfully.
  • Interpersonal skills – Ability to maintain confidential information with absolute discretion in all matters including staff, student grades, attendance, and discipline.
  • Ability to remain open to other’s ideas and try new things.
  • Communication Skills – Ability to write and speak clearly and persuasively in positive or negative situations; professional group presentation skills; read and interpret written information. Ability to edit work for accuracy and thoroughness and to monitor own work to ensure quality. Requires STRONG attention to detail.
  • Planning/Organizing – Ability to prioritize and plan work activities; use time efficiently; and develop realistic action plans.
  • Adaptability – Ability to adapt to changes in work environment, manage competing demands, and deal with frequent changes, delays or unexpected events.
  • Dependability – Ability to arrive at work on time, consistently; follow instructions; respond to administrative direction; and solicit feedback to improve performance.

Essential Job Duties:

  • Supervises organization of all textbooks and associated checkout processes, classroom supplies and related correspondence.
  • Performs all phases of reception and clerical duties for the department and for the director, including answering phones, greet, direct and provide general information for employees and visitors, typing of documents, student files, evaluation documents, instructor licenses, and other documents as needed.
  • Prepares and maintains student files (electronic and paper), serving as records custodian. This includes verifying registration documentation from local high schools and maintaining records of all present and past WATC students.
  • Responsible for a variety of assigned reports, projects, and documentation included in the taking and recording of student attendance and maintains staff calendars.
  • Coordinate all purchases and tracking for required instructional and administrative supplies.
  • Sorts and distributes mail. Responds to regular occurring requests for information.
  • Works independently and within a team on projects and tasks.
  • Maintains and retrieves departmental data and information for reference or to compile reports. May prepare or assist with reports, preparation of surveys, audits, research, and statistical analysis through use of Banner and ARGOS reporting software.
  • Performs data entry into appropriate databases.
  • Organize details for staff meetings, programs, and other events by arranging times and facilities.
  • Acts as a liaison with other departments and outside agencies. Handles confidential personnel and student information as well as non-routine information requests and explains policies when necessary.
  • Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.

Salary Information:


Required Documents to Apply:

Cover Letter/Letter of Application, Resume

Optional Documents:

Proof of Veteran Status, Unofficial/Official Transcript(s)

Additional Information:

Recruitment Contact Information:

HR 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Frequent Physical Activity:

Occasional Physical Activity:

Benefits Eligible:Yes

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