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Health & Wellness Triage & Case Manager

Fashion Institute of Technology
New York, United States
Competitive Salary
Posted date
Sep 21, 2021

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Position Type
Administrative, Student Affairs, Counseling, Health Services
Employment Level
Employment Type
Full Time
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The Fashion Institute of Technology (FIT), part of the State University of New York and an internationally renowned college of art, design, business and technology with a strong emphasis on liberal arts, invites applications for a Health & Wellness Triage & Case Manager in the Counseling Center.


Job Description:

Reporting to the Director of Health Services and the Director of the FIT Counseling Center, the   Health & Wellness Triage and Case Manager will be responsible for the initial screening of student intakes and students who present as walk-ins into the Counseling Center, determining the need for and conducting immediate risk assessments. The Manager will build on and maintain the Counseling Center's existing referral network of providers by initiating and maintaining ongoing relationships with community mental health providers, services and hospitals, and will facilitate referral for students requiring ongoing treatment, and coordinate successful continuation of care for students after referral. In addition, the Manager will be expected to facilitate hospitalizations and coordinate mental health treatment from intake to discharge. 

The Triage and Case Management Manager will work in both the Counseling Center and in Health Services and will be expected to work evening hours.  The time split between both areas will be 70% in the Counseling Center and 30% in Health Services.  This position will act as a "bridge" between both areas serving as an effective communicator and liaison to allow for consistent and seamless communication flow.

  • Provide triage to the students presenting at the FIT Counseling Center
  • Conduct initial assessment of students
  • Follow-up with students after triage assessment
  • Facilitate Crisis Intervention (hospitalization and follow-up) in conjunction with FIT Counseling  Center, Health Services staff/family/Dean of Students as needed)
  • Case management and coordination of care in collaboration with Health Services
  • Lead two case disposition meetings a week to facilitate assignment of triaged cases into short-term, in-house individual psychotherapy, group psychotherapy, FIT based resources or to outside referral sources and/or to appropriate community social programs and services).
  • Expand and maintain database of referrals and community resource options
  • Facilitate referral of students to community providers
  • Hospitalization follow-up and school readmission entry interviews/assessments for clearance to return to residential life halls and classes providing recommendations to students for on-going care and academic support
  • Other duties as assigned.



Minimum Qualifications:

  • Bachelors and Licensed clinician (LMSW, LCSW, PhD, PsyD, Ed. D, LMHC) in NY State, required
  • 5+ years working in behavioral health with at least 3 years of triage experience in a college counseling center or hospital setting
  • Case Management experience
  • Prior experience providing outreach services
  • Prior work with adolescents and young adults
  • Knowledge of community mental health resources and facilities
  • Prior experience and comfort working with a diverse student population
  • Knowledge of and familiarity with insurance providers and networks
  • Experience in inpatient facilities
  • Experience utilizing electronic medical records
  • Experience with substance abuse
  • Experience with DBT techniques
  • Adept at working in a fast paced environment.



Read Comprehend- Constant; Perform Calculations- Occasional; Communicate Orally- Constant; Reason & Analyze- Constant; Write- Constant




Sit-Frequent; Stand-Frequent; Bend- Occasional; Walk- Frequent; Climb- Occasional; Pull- Occasional; Push- Occasional; Lift<10- Occasional; Lift 10-20- Occasional; Lift over 50- Occasional; Reach- Occasional



Additional Information:

Work Schedule subject to change based on needs of the department.

Salary Schedule 96

This is an in-person position.


Application Instructions:

In order to be considered for the position, you must submit the following documents online:

* Resume
* Cover letter 
*  A list of three (3) professional references with telephone numbers and email addresses

Please note successful completion of a background check is required for appointment to this position once an offer has been made.

For more information about FIT, please visit FIT's website at:

Returning Applicants Login to your FITNYC Careers Account to check your completed application.

Please note that due to the high volume of applications we receive, we are unable to contact each applicant individually regarding his or her application status.

*If applying from a website outside of please visit



FIT is firmly committed to creating an environment that will attract and retain people of diverse racial and cultural backgrounds. By providing a learning and working environment that encourages, utilizes, respects, and appreciates the full expression of every individual's ability, the FIT community fosters its mission and grows because of its rich, pluralistic experience. FIT is committed to prohibiting discrimination, whether based on race, color, national origin, sex, gender, gender identity, religion, ethnic background, age, disability, marital status, sexual orientation, military service status, genetic information, pregnancy, familial status, citizenship status (except as required to comply with law), or any other criterion prohibited by applicable federal, state, or local laws. FIT is committed to providing equal opportunity in employment, including the opportunity for upward mobility for all qualified individuals.  Applications from minorities, women, veterans, and persons with disabilities are encouraged.  Inquiries regarding FIT's non-discrimination policies may be directed to the Affirmative Action Officer/Title IX Coordinator, 212 217.3360,

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