Drexel is one of Philadelphia's top 10 private employers, a
comprehensive global research university and a major engine for
economic development in the region. With over 24,000 students,
Drexel is one of America's 15 largest private universities. Drexel
has committed to being the nation’s most civically engaged
university, with community partnerships integrated into every
aspect of service and academics.
As a key member of the Finance and Administration team in the
College of Arts and Sciences, the Instructional Support Analyst is
responsible for developing and managing the annual course schedule
for all academic programs in the College of Arts and Sciences as
well as monitoring, tracking, and reconciling the annual teaching
plan and associated instructional support expenses across the
College’s various departments.
- Using a high-level of critical thinking, analyze student degree
requirements, plans of study, and historic enrollment numbers to
develop baseline departmental course offerings for all academic
units within the College based on College academic priorities.
Coordinate with academic leadership at the Department and
College-level enrollment limits, time blocks, reserved seating,
course restrictions and attributes, classroom needs, and cross
listed sections while ensuring compliance with Registrar’s course
- Oversee approval of annual course scheduling process and manage
ad hoc requests for changes to courses over the span of the
- Manage quarterly section balancing process to effectively offer
courses while balancing instructor load assignments.
- Develop and maintain method for tracking instructor teaching
and exam preferences.
- Reconcile the annual teaching plan provided by Departments with
the final schedule and provide associated instructional support
reports to College leadership.
- Manage student enrollment for efficient use of College and
University classroom space and resources.
- Liaise with department faculty and staff as well as academic
advisers to forecast future course offerings, develop student
communication plans, set enrollment, and credit hour targets, and
make recommendations on unit procedures related to course offerings
and instructor assignments.
- Work with other academic units outside of the College to
resolve scheduling challenges, set expectations and timelines for
the College’s scheduling process, and meet the needs of students
across the university.
- Collect, analyze, and provide reports on enrollment trends and
instructor assignments to the Dean and senior leadership. Develop
templates for common practices to ensure the consistency of format
and terminology across the College, where appropriate. Train and
develop other College colleagues on best practices in reporting and
- Identify course scheduling conflicts and inefficiencies and
make recommendations to College and Departmental leadership.
- Provide guidance, service, and act as a subject matter expert
to academic departments and users of the university’s scheduling
system and course catalog system.
- Develop, implement, analyze, maintain, and continually improve
course scheduling best practices, timelines, and policies in the
- Partner with the College Office of Finance and Administration
and Departments to define, implement, and audit financial controls,
policies, and procedures related to course scheduling and tracking
of instructional support costs and ensure adherence to procedures
by academic departments.
- Identify and develop key metrics and dashboards to better
measure the success of the College’s instructional offerings.
- Other related duties as assigned.
- Bachelor’s Degree
- Five to seven years of experience or equivalent combination of
education and experience is required
- Must be self-motivated, detail-oriented, and possess patience,
tact, and an ability to diplomatic and assertive with a broad
constituency including faculty, staff, students, and
- Good analytical and mathematical skills
- Have sound judgment with an open and collaborative style that
encourages teamwork and cooperation beyond the immediate team to
the broader organization
- Must have a passion for excellent customer service and
commitment to exceptional quality
- Ability to independently analyze data to identify trends and
inefficiencies as well as the ability to recognize alternative
options and to find solutions to conflicting situations
- Skill in managing time and setting priorities in an environment
of frequent interruptions and distractions
- Ability to work independently and follow through on assignments
with minimal direction and take appropriate action
- Ability to use initiative and discretion in working with
faculty and senior management
- Must preserve absolute confidentiality in all financial
- Typically sitting at a desk/table
University City, Philadelphia, PA
This position is classified as Exempt
with a salary grade of
For more information regarding Drexel’s Professional
Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/
Special Instructions to the Applicant
Please make sure you upload your CV/resume and cover letter when
submitting your application.
Review of applicants will begin once a suitable candidate pool is
Sep 20 2021 Eastern Daylight Time
Dec 3 2021 Eastern Standard Time