Department Specific Essential Job Functions:
- Provide leadership, central oversight for digital accessibility
needs to include the technical direction, expert guidance,
advocacy, and support to the University regarding campus-wide
universal access to information and services via technology.
- Plan and conduct analysis for complex digital accessibility
projects and provide leadership to implement complex digital
accessibility solutions within academic units.
- Manage multiple development projects simultaneously.
- Provide external digital accessibility representation for the
- Collaborate to minimize University compliance risk associated
with the accelerated and dynamic digital accessibility
- Oversee ongoing compliance, enhancement of policies,
procedures, plans, and guidelines in accordance with federal,
state, and local laws, including UCO policy.
- Evaluates existing and new sites, platforms, and web-based
applications to assess conformance with WCAG 2.1 level A and AA
accessibility guidelines, using manual testing, automated tools,
and assistive technologies.
- Produces detailed reports that include conformance remediation
recommendations and code-level examples to development teams and
- Performs accessibility evaluations for products under
consideration for purchase.
- Acts as embedded accessibility practitioner for high-priority
projects as needed.
- Establishes and evangelizes assessment and development
standards and practices.
- Develops curricula and provides training for a variety of
- Writes and maintains documentation of tools and processes,
including release and end-user documentation, coding standards, and
internal and process documentation.
- Provides guidance on how to read and interpret accessibility
- Coaches project teams to incorporate accessibility and
inclusive design principles from early planning through
Outreach & Support:
Scope & Impact:
- Responsible for ensuring fast and accurate direct support is
provided to clients, including email, phone, and in-person.
- Diagnoses issues with tools and services and escalates to both
internal and external support services as appropriate.
- Provides thorough, friendly, and prompt communication with
partners, clients, vendors, and team members to set and manage
- Participates in and facilitates/convenes communities of
practice, events, workshops, and other partnerships
This senior-level position provides
oversight for the Digital Accessibility Coalition serves as the
senior-most expert responsible for developing content and
facilitating the Digital Accessibility Micro-Credentials. The
results of actions and decisions may have a significant impact on
substantial segments of University operations.
Communication & Interaction
: Interacts with key
stakeholders across various levels of University and outside public
while handling difficult and complex situations with tact and
diplomacy. Interprets instructions and policies and communicates
guidelines for project and service delivery.
Provides input into budget development and
may be responsible for monitoring/adhering to a budget. May have
limited signature authority for purchases or payroll within a work
area. May be required to approve timesheets.
Policy & Procedure Authority:
Primarily responsible for
monitoring accessibility performance and policy compliance for
digital content. May make recommendations regarding the process and
: Reports to the Director of
Learning Design in the Center for eLearning and Connected
Supervisory & Team Leadership Responsibilities
role serves as the senior expert for digital accessibility in
collaboration with individual contributors and stakeholders that
may lead a team to deliver digitally accessible content.
Requires a master’s degree and experience in a higher education
Web Accessibility Specialist [WAS] certification or Certified
Professional in Accessibility Core Competencies [CPACC]
- Understanding of the techniques used to make websites,
electronic documents, and media content accessible.
- Ability to manage multiple concurrent initiatives and adapt to
their changing needs.
- Ability to streamline processes and prioritize projects and
tasks Knowledge and demonstrated experience with cross-browser and
cross-platform issues (IE, Firefox, Safari, OS, Windows, etc.) when
making accessibility recommendations.
- Fluency with assistive technologies such as JAWS, NVDA,
ZoomText, Dragon Naturally Speaking and understanding of the
experience for those using assistive technologies or other
- Knowledge of compatibility issues affecting assistive
technology use with common enterprise and/or UCOs systems Empathy
for users, stakeholders, and the people who build and support our
- Ability to develop constructive relationships with multiple
- Experience assessing, making recommendations, and working on
contracts related to the accessibility of vendor products
- Excellent attention to detail; conceptual, analytical, and
- Excellent written, verbal, interpersonal, and communication
- Shows enthusiasm and flexibility in acquiring new or emerging
- Able to work within deadlines, ensuring timely, cost-effective
delivery and customer satisfaction
- Effective meeting facilitation and presentation skills
- Knowledge of developing trends and cases regarding
Reasonable accommodations (in accordance with ADA requirements) may
be made, upon request, to enable individuals with disabilities to
perform essential functions.