Digital Accessibility Consultant

University of Central Oklahoma
Oklahoma, United States
Salary Not Specified
Posted date
Sep 21, 2021

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Position Type
Faculty Positions, Communications, Digital Media, Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Public Relations & Marketing (Campus), Student Affairs, Disabled Student Services
Employment Type
Full Time

Position Overview:

  • Provide leadership, central oversight for digital accessibility needs to include the technical direction, expert guidance, advocacy, and support to the University regarding campus-wide universal access to information and services via technology.
  • Plan and conduct analysis for complex digital accessibility projects and provide leadership to implement complex digital accessibility solutions within academic units.
  • Manage multiple development projects simultaneously.
  • Provide external digital accessibility representation for the institution.
  • Collaborate to minimize University compliance risk associated with the accelerated and dynamic digital accessibility landscape.
  • Oversee ongoing compliance, enhancement of policies, procedures, plans, and guidelines in accordance with federal, state, and local laws, including UCO policy.

Department Specific Essential Job Functions:

  • Evaluates existing and new sites, platforms, and web-based applications to assess conformance with WCAG 2.1 level A and AA accessibility guidelines, using manual testing, automated tools, and assistive technologies.
  • Produces detailed reports that include conformance remediation recommendations and code-level examples to development teams and business owners.
  • Performs accessibility evaluations for products under consideration for purchase.
  • Acts as embedded accessibility practitioner for high-priority projects as needed.
  • Establishes and evangelizes assessment and development standards and practices.
  • Develops curricula and provides training for a variety of audiences.
  • Writes and maintains documentation of tools and processes, including release and end-user documentation, coding standards, and internal and process documentation.
  • Provides guidance on how to read and interpret accessibility audit reports.
  • Coaches project teams to incorporate accessibility and inclusive design principles from early planning through production

Outreach & Support:

  • Responsible for ensuring fast and accurate direct support is provided to clients, including email, phone, and in-person.
  • Diagnoses issues with tools and services and escalates to both internal and external support services as appropriate.
  • Provides thorough, friendly, and prompt communication with partners, clients, vendors, and team members to set and manage client expectations.
  • Participates in and facilitates/convenes communities of practice, events, workshops, and other partnerships

Job Level:

Scope & Impact: This senior-level position provides oversight for the Digital Accessibility Coalition serves as the senior-most expert responsible for developing content and facilitating the Digital Accessibility Micro-Credentials. The results of actions and decisions may have a significant impact on substantial segments of University operations.

Communication & Interaction : Interacts with key stakeholders across various levels of University and outside public while handling difficult and complex situations with tact and diplomacy. Interprets instructions and policies and communicates guidelines for project and service delivery. 

Budget Authority: Provides input into budget development and may be responsible for monitoring/adhering to a budget. May have limited signature authority for purchases or payroll within a work area. May be required to approve timesheets.

Policy & Procedure Authority: Primarily responsible for monitoring accessibility performance and policy compliance for digital content. May make recommendations regarding the process and procedure changes.

Reporting Relationships : Reports to the Director of Learning Design in the Center for eLearning and Connected Environments.

Supervisory & Team Leadership Responsibilities : This role serves as the senior expert for digital accessibility in collaboration with individual contributors and stakeholders that may lead a team to deliver digitally accessible content.


Qualifications Required:

Requires a master’s degree and experience in a higher education environment

Qualifications Preferred:

Web Accessibility Specialist [WAS] certification or Certified Professional in Accessibility Core Competencies [CPACC] certification.

Effective Knowledge:

  • Understanding of the techniques used to make websites, electronic documents, and media content accessible.
  • Ability to manage multiple concurrent initiatives and adapt to their changing needs.
  • Ability to streamline processes and prioritize projects and tasks Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, OS, Windows, etc.) when making accessibility recommendations.
  • Fluency with assistive technologies such as JAWS, NVDA, ZoomText, Dragon Naturally Speaking and understanding of the experience for those using assistive technologies or other accessibility features.
  • Knowledge of compatibility issues affecting assistive technology use with common enterprise and/or UCOs systems Empathy for users, stakeholders, and the people who build and support our products
  • Ability to develop constructive relationships with multiple stakeholders
  • Experience assessing, making recommendations, and working on contracts related to the accessibility of vendor products
  • Excellent attention to detail; conceptual, analytical, and imaginative thinker
  • Excellent written, verbal, interpersonal, and communication skills
  • Shows enthusiasm and flexibility in acquiring new or emerging technology skills
  • Able to work within deadlines, ensuring timely, cost-effective delivery and customer satisfaction
  • Effective meeting facilitation and presentation skills
  • Knowledge of developing trends and cases regarding accessibility compliance

Physical Demands:

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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