Coordinator of New Student and Family Programs

University of Wisconsin La Crosse
Wisconsin, United States
Salary Not Specified
Posted date
Sep 20, 2021

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Minority & Multicultural Affairs, Other Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Posting Details

Recruitment Number


Working Title

Coordinator of New Student and Family Programs

Position Type


Appointment Percentage



Student Affairs Division

Position Summary

UW-La Crosse is looking for its next Coordinator of New Student and Family Programs. This exciting opportunity will provide the successful candidate an unparalleled experience in developing, implementing, and sustaining student and family engagement activities throughout the year. This position plays an integral role in aiding the university’s efforts at student success: .

Under the general supervision of the Assistant Vice Chancellor for Admissions and Recruitment, this position will develop, coordinate and assess student transition, orientation, and retention activities at the University of Wisconsin – La Crosse. This position will coordinate campus efforts in collaboration with an array of campus and community partners to support new students and their families to the campus community, ultimately advancing the enrollment, retention, graduation, and other student success goals of the university.

This position has a targeted offer of $48,000 annually and a generous benefits package, equivalent to 40% of the position’s salary. See the Miscellaneous section for specific details on benefits.

Description of College / Department / Program / Division / Unit

The Division of Student Affairs’ role is to enhance and support students learning experience here at UWL . We work closely with faculty, staff, community members, alumni and most importantly, students to provide quality programs and services which promote learning, leadership, involvement, service, and the celebration of diversity. The Division includes several departments: Admissions and Recruitment, Campus Child Center, Counseling and Testing, Student Health Center, Intercollegiate Athletics, Recreational Sports, Residence Life, Student Life, University Centers, and the Vice Chancellor & Dean of Students office. The staff of the Division is truly student-centered and concerned about the holistic development of the student.

Required Qualifications

• Master’s Degree in higher education, student affairs, education administration, student personnel administration or related area.
• Experience planning and implementing educational programs for undergraduate college students.
• Experience supervising undergraduate student leaders in paid and volunteer positions.
• Experience working in a fast-paced environment.

Preferred Qualifications

• Previous work experience (1-2 years) working with orientation and parent and family programs
• Participation in a National Orientation Directors Association ( NODA ) internship
• Possess strong skills in collaboration, organization, program facilitation, and supervising others
• Experience working with diverse populations and a commitment to diversity, equity & inclusivity
• Understanding of college student development
• Understanding of a university structures and business operations
• Effective in both written and verbal communication skills, and an energetic and dynamic public speaker
• Experience or familiarity with effective retention tools for first year students, including the Navigate platform
• Demonstrated ability to work collaboratively with a wide range of internal and external constituent groups
• Demonstrated capacity to work independently and a capability to manage multiple tasks and responsibilities in time efficient ways
• Experience supervising staff and managing budgets.

Physical Demands

Office setting environment.

Working conditions and environment

Some evenings and weekends to meet the needs of the department and program.

Miscellaneous Information

Your benefits add an additional 40%+ to the overall financial package from the university.
Highlights include:
• 22 days of vacation for 12-month positions (that are non-instructional)
• excellent flexible health insurance with low co-pays and good coverage.
• paid holidays and sick days.
• sick leave may be converted at retirement to pay for health insurance post-work at UWL .
• after 5 years of employment, you become vested in our retirement system which ensures income post-career.
• benefits at UWL are highly competitive with local industry and some of the strongest in state and nation.
Learn more at:
Benefit eligibility is determined at point of hire. This information is provided for illustrative purposes only. Benefits are also pro-rated based on the appointment percentage.

The University of Wisconsin System and the University of Wisconsin–Madison are engaged in a redesign of job title and compensation structures. The Title and Total Compensation Project will result in relevant and market-informed titles to help us keep and grow our outstanding workforce. If you are the successful candidate, your title is subject to change in November 2021. For more information, visit:


These are the job duties required for the position.

Responsibility Statement

Program Administrator

Duties to Support Responsibility

• Co-lead & coordinate the Student Advising Registration and Transition ( START ) program with the Assistant Director of Admissions.
• Serve on the Enrollment Management Council Executive Leadership Team
• Monitor, plan and manage budgets related to the Coordinator position and associated programs.
• Manage the Student Success webpage in collaboration with the Provost Office.
• Manage webpages related to students in transition, Second Year Experience, and Parents and Families.
• Recruit, select, hire, train and oversee graduate and undergraduate student staff (~60).
• Participate in university-wide student success and retention initiatives, such as implementation of Navigate.
• Attend and contribute to a weekly staff meeting and division leadership meetings.
• Anticipate and adapt technological innovations.
• Maintain associated databases and records of various programs and activities.

Percentage Of Time




Responsibility Statement

Programmatic Efforts

Duties to Support Responsibility

• Co-coordinate the STudent Advising, Registration and Transition ( START ) program for first-year and transfer students
• Coordinate parent and family orientation programs
• Develop, plan, and implement the New Student Orientation ( NSO ) program for first-year and transfer students.
• Coordinate Welcome Week
• Provide transfer student orientation programs
• Identify points of concern or transitions that may hinder student success
• Create weekly summer new student and parent communications
• Coordinate Family Weekend in both Fall and Spring semesters
• Coordinate the Parent Advisory Board
• Manage the parent and family Facebook pages and other associated social media
• Implement and facilitate the Second Year Experience program

Percentage Of Time




Responsibility Statement

Campus and Community Resource

Duties to Support Responsibility

• Maintain close liaison relationship and coordination with Division of Student Affairs unites and other campus partners to ensure support of students in transition
• Collaborate with appropriate university offices to support existing first-year programs: General Education, Inclusive Excellence Initiatives, and the First Year Seminar program
• Provide information campus-wide to inform and produce support for associated student success efforts
• Participate in campus recruitment events, such as Admitted Student Day
• Participate in local, regional, state and national organizations to share and garner ideas.
• Facilitate creative parent and family communication and resources to ensure a strong partnership.

Percentage Of Time




Responsibility Statement


Duties to Support Responsibility

• Advise and assist in assessment and program review of efforts that guide first-year and student retention and learning outcomes such as National Survey on Student Engagement, College Learning Inventory, and Council for the Advancement of Standards in Higher Education.
• Conduct organized assessments of programs on a variety of performance indicators related to the First Year Experience and Second Year Experience
• Adapt programs and coordinate assessments with appropriate university partners.

Percentage Of Time




Posting Detail Information

Special Instructions

Posting Date


Close Date

Continuous Recruitment


Continuous Recruitment First Review Date


Position Contact Name

Sam Pierce

Position Contact Email
Required Documents
Required Documents
  1. Resume/Curriculum Vitae
  2. Cover Letter/Letter of Application
  3. Reference Contact Information
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identities of finalists must be revealed upon request. See Wis. Stat. §. 19.36(7).
    • I wish for my name to remain confidential until the university is no longer able to do so.
    • I waive my right to keep my name confidential through the application process.
  2. * Are you currently under investigation or have ever left employment during an active investigation in which you were accused of sexual violence or sexual harassment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  3. * Were you ever found to have engaged in any sexual violence or sexual harassment in a previous work assignment? (Required under UW System Administrative Policy 1275)
    • Yes
    • No
  4. * Are you an alum of the University of Wisconsin-La Crosse?
    • Yes
    • No
  5. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education Web Site
    • Discipline-Specific Publication/Web Site
    • HERC Web Site
    • Web Site
    • Job Center of Wisconsin Web Site
    • Minority Publication/Web Site
    • University of Wisconsin - La Crosse Social Media (i.e. Facebook, LinkedIn, Twitter)
    • University of Wisconsin - La Crosse Web Site
    • La Crosse Tribune
    • Personal Referral
    • LinkedIn
    • Indeed
    • Department of Workforce Development (WISC)
    • Other
  6. * After you retire from a Wisconsin Retirement System (WRS) employer, you may return to work with a WRS employer as a rehired annuitant, provided certain requirements are met. There are no restrictions on what type of position a rehired annuitant can hold. Under the WRS, there is no limit to how much you may earn as a rehired annuitant. (Learn more: Are you currently collecting an annuity from the Wisconsin Retirement System, (WRS)?
    • Yes
    • No
  7. * Are you currently employed by or have you been employed by a UW System institution or a State of Wisconsin agency during the last seven (7) years? Please answer yes or no. If yes, provide the institution or agency name, your supervisor and contact information, including phone number and email address.
    • Yes
    • No
  8. * Please provide your most recent employer, supervisor name and contact information, including phone number and email address. (Pursuant to UW System Administrative Policy 1275, UW System requires reference checks related to sexual harassment and sexual violence to be conducted at a minimum with a final candidate’s most recent employer and with all previous UW System institution and State of Wisconsin agency employers from the past seven years. UW-L will notify you prior to contacting your supervisor).

    (Open Ended Question)

  9. * Will you now or in the future require visa sponsorship for employment at the University of Wisconsin-La Crosse? (UW-L and UW System institutions pay for some or all of the sponsorship costs. Some candidates may require an H1B or another form of employment sponsorship to work in the US. This question is asked so that if you are the successful candidate, Human Resources can work with your work unit to begin the process of obtaining this visa).
    • Yes, I will require sponsorship prior to employment.
    • Yes, I will require sponsorship for continued employment if hired.
    • No, I do not require sponsorship and am eligible to work in the US.
  10. * Are you legally eligible to work in the United States?
    • Yes
    • No

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