Interim Student Success Advisor

University of Puget Sound
Washington, United States
Salary Not specified
Posted date
Sep 20, 2021

View more

Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time

Interim Student Success Advisor
University of Puget Sound
Job ID: 6118
Location: Academic Advising
Full/Part Time: Full Time
Regular/Temporary: Temporary

Staff Posting Details
Appointment: Term-limited, full-time position. Anticipated to last through May 27, 2022.

Position Summary:

The University of Puget Sound seeks a graduate who is passionate about supporting student success. The Fellow will report to the Director of Academic Advising.

The applicant will be a recent graduate of a bachelor's degree program with a strong interest in pursuing professional opportunities in the area of student success and/or advising. The ideal candidate will have demonstrated strong leadership qualities that lend to collaborating with others to engage critically in discussions and projects focused on systems thinking to support student success. They will exhibit creativity, flexibility and initiative.

The fellow will be placed in the Academic Advising and Fellowships office and will have a portfolio that consists of departmental work, programmatic work, professional development, and work aligned with the new strategic priorities related to student success currently in development. In addition, there is an educational component to the fellowship that includes activities such as seminars, mentorship and guidance from the university's professional staff, and professional learning opportunities.

Essential Job Functions and Responsibilities:

The Student Success Advisor facilitates student success by defining and implementing proactive strategies that help students stay on track to fulfill their educational goals. The advisor will complement faculty advisors' work and help build supportive and personalized relationships with students, providing them with opportunities to stay connected to our educational community; guide students on institutional policies and procedures, program and degree requirements, and related academic matters; and work closely with other institutional support teams to ensure that student inquiries are addressed in a timely and effective manner.
  1. Student Advising: Advises students, to complement or supplement faculty advising, on institutional policies and procedures, program requirements, and related academic matters. Support students as they complete petitions for reinstatement and other matters. Provide students with proactive guidance on acclimating to their student lifestyle and building supportive personal environments and best practices to facilitate their success. Guide students to develop accountability for their decisions and an understanding of how those decisions impact their success. Empower students to maintain effective connections to the institution and its community of learners.
  2. Student Alert Group: Provide primary outreach to students as a member of the Student Alert Group and assist the Director of Academic Advising in the dissemination of information as appropriate to other colleagues across campus. Closely monitor students to proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve student success strategies. Coordinate with other university offices to ensure appropriate referrals and support.
  3. Support faculty advisors in working with individual academic advisees, offering resources and support to faculty advisors.
  4. Academic Sanction program: Provide comprehensive outreach to students who are at risk of not meeting satisfactory academic progress including follow up to those on midterm or other academic warning. Monitors academic sanctioned students for academic progress in support of faculty advisors.
  5. AA Reporting: Researches patterns of academic difficulty and attrition among current and former students to identify at-risk populations and interventions to support student success.
  6. Client Service: Respond accurately, promptly, and courteously to questions and requests for information from students, faculty, staff, parents, and other members of the community. Coordinate appeals and retention/degree progress hearings, not including arbitration.
  7. Other duties as needed.

  • Bachelor's degree
  • Demonstrated commitment to education and supporting students
  • Ability to handle confidential information and sensitive situations appropriately
  • Ability to organize and prioritize multiple tasks with frequent interruptions to meet deadlines
  • Skilled at building rapport with students and foster harmonious relationships with constituents
  • Knowledge of common software programs and principles of professional correspondence
  • Ability to provide exceptional customer service
  • Creative, innovative, and able to multi-task work independently in a fast-paced team environment
  • Ability to respectfully work, communicate and provide leadership within a diverse campus community

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate's education and experience and on internal equity and market considerations.

Puget Sound offers a generous benefits package. For more information, visit:

Application Deadline: Review of application materials will begin immediately. Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified.

Required Documents:
    Resume Letter of Interest

Applications submitted without the required attachments will not be considered.

All offers of employment are contingent on successful completion of all required background checks. All new hires will be required to submit proof of COVID-19 vaccination or approved exemption.

Diversity Statement:
    We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives. We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community. We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit:

The University of Puget Sound is an equal opportunity employer.

How to Apply
For complete job description and application instructions, visit:

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit "About Puget Sound" ( to learn more about the college.

As a strategic goal and through our core values, University of Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. EOE/AA


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