Applications Specialist IV

Applications Specialist IV

Rancho Santiago Community College District


Salary Range: Grade 22: $103,876.18 - $132,602.33/year

Job Type:

Job Number: CL21-00179

Location: Santa Ana, CA

Division: Educational Services

Closing: 10/15/2021 5:00 PM Pacific

Job Description

CLASS SUMMARY
Develop, administer, and integrate, District websites and advanced multi-tier computer systems. Responsible for planning, analysis, design, development, testing, implementation and maintenance of information systems. May also act as a coordinator for information systems projects including district-wide public and employee only websites and student web portal.

REPRESENTATIVE DUTIES
Project Coordination: identify scope of project; develop detailed task list and interdependencies; estimate time requirements; identify critical milestones; identify and assess risks; prepare contingency actions; coordinate project activities with project team. May setup and configure the District's Web Content Management system (WCM) server farm including user access and security. Administer both website application and SQL database servers; integrate to Active Directory Services, and assimilate into the District network infrastructure.

Planning: assess current functional organization, processes, and information systems; develop information systems model, research and evaluate new web and mobile technology, including portable devices, related products, hardware tools to optimize development and functionality of websites and applications.

Analysis: gather data to identify customer requirements; interpret and evaluate requirements; define scope of work to meet customer requirements; identify time, technology, and resource constraints; develop high level systems and functional specifications; prepare cost/benefit analysis (feasibility study), alternative options with pros & cons, and risk analysis; develop test strategy. Researches, evaluates, and recommends new software packages as needed.

Design: develop detailed design specification including website governance plans, entity relationships and business process models; identify maintenance requirements; perform feasibility studies for alternative designs; identify physical requirements for system implementation; prepare and conduct design review; identify impact on existing systems; determine deployment impact on website and users, perform usability testing and human factors analysis; develop test plan; define security requirements; develop system design prototype.

Development: create new and/or modify existing system interfaces, business rule logic, databases and environments. Write new or customize existing server web application components as well as mobile applications. Create, maintain, manage and implement WCM's branding solutions, master site collections, templates, cascading style sheets and site collections. Assists other developers and performs analysis to resolve complex project issues including analysis of technical feasibility of proposed systems solutions.

Testing: perform unit, integration, system, volume, and performance testing; perform data conversion and user acceptance testing. Implement preventative maintenance procedures for the live website environments.

Implementation: install and tune production systems, perform user training, and post-implementation assessment, and perform follow up procedures after implementation of district websites.

Maintenance: plan, analyze, design, develop, test, and implement system enhancements including existing Web Content Management (WCM) system functions.

ORGANIZATIONAL RELATIONSHIP
This position reports to the designated supervisor or administrator.

Job Qualifications

TRAINING AND EXPERIENCEBachelor's degree in Information Technology, Computer Science or related field and five years experience as programmer/analyst with systems analysis and applications design, including experience in system or database design and transaction processing, implementation of web and mobile technologies; or an equivalent combination of training and experience. KNOWLEDGE AND ABILITIESKnowledge of: Problem Definition: problem identification techniques; information summarization and generalization techniques; detailed anomaly documentation; inquiry framing and clarification; relevancy and accuracy assessment information. Problem Analysis: symptom v. cause categorization; hypothesis formulation and testing; system-wide impact analysis; creative problem solving; situational application of principles. Solutions Testing: solution feasibility and relevance assessment; test procedure organization; data synthesis; solution integration. Resolution Planning: complex process organization and management; solution selection facilitation; data collection and analysis for decision making; contingency planning. Solution Implementation: change management processing; obstacle mitigation techniques; new process organization; outcome forecasting; technical documentation. Fundamental Principles: website architecture and design; server and client side programming; mobile technology applications development. Ability to: Basic: probe, qualify, analyzes, interpret, and summarize information; compose and edit documents for appropriate purpose and audience; convert numerical data and predicts arithmetic results; summarize, interpret, and translate mathematical data. Good oral and written communication skills. Thinking: develop and apply creative solutions to new situations; analyze situation and consider risks, implications, and multiple viewpoints; examine information, analyze causes, and recommend action; analyze relationship between parts and whole, and process and procedures; investigate and apply new learning techniques and tools; analyze logic and principles, and examine information for relevance and accuracy. Personal: Maintain effective and cooperative work environment with departmental staff, faculty, administrators and vendors. Technical: analyze, integrate, and compare data; analyze organization of information and convert formats; analyze system configuration, and identify strengths and limitations; administer and maintain WCM systems, develop server, client, and mobile device applications, adjust and monitor system operation, and troubleshoot system malfunction and failures; recommend system modifications and improvements; analyze task and technology relationship and recommend solutions. Physical Requirements: Ability to use a computer workstation throughout the workday.
SELECTION CRITERIAApplication Screening In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:

• Education experience (breadth and depth)
• Work experience (breadth and depth)
• Demonstrated ability to work cooperatively with others
• Bilingual ability (if needed)
• Demonstrated experience in working with diverse socio-economic communities
• Professional growth activities
• Specialized skills training
• Leadership skills
• Written and/or oral communication skills
• Presentation
• Problem Solving

Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and oral interview. Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements, and are deemed most competitive amongst the applicant pool to proceed. Interview Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:

• Oral communication skills
• Presentation
• Problem solving skills

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Recruitment in the Human Resources Office for assistance. Method of Application For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position. Please upload the following application materials in the appropriate boxes with your online application by the closing date:

• Resume (Required)
• Unofficial transcripts showing that the minimum qualifications are met (Required)

To be considered in the initial committee review, all materials required should be received by the Rancho Santiago Community College Office of Human Resources by the closing date and time. It is the applicant's responsibility to submit all required materials listed above. This applicant pool may be used for vacancies in the same classification occurring within the next six months. Pre-Employment Requirements Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district's fingerprinting process, and bring proof of their legal right to work in the United States. Cost of TB testing, fingerprinting and the fee for criminal record check will be paid for by the candidates. The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.



To apply, please visit https://www.governmentjobs.com/careers/rsccd/jobs/3232020/applications-specialist-iv






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