Office Support Assistant

Position Information

University Code 19014 University Title Senior Administrative Assistant 1 University Job Family General Administration ORP Eligible No For more information on ORP, visit: Retirement Plans
Recruitment Pool All Applicants Recruitment Type Single Title Scope of Search Regional Working Title Office Support Assistant Position Number 579870 Is this employee on a H1B Visa? Position Type Staff Job Status Full-Time FLSA Indicator Non-Exempt Employee Group University Employee Department Honors College Organizational Overview

At VCU, we Make it Real through learning, research, creativity, service and discovery — the hallmarks of the VCU experience. A premier, urban, public research university nationally recognized as one of the best employers for diversity, VCU is a great place to work. It’s a place of opportunity, where your success is supported and your career can thrive. VCU offers employees a generous leave package, career paths for advancement, competitive pay, and an opportunity to do mission-driven work.

Position Primary Purpose and General Responsibilities
The Honors College at Virginia Commonwealth University invites candidates to apply for the position of Office Support Assistant. The Office Support Assistant serves as the first point of contact for the Honors College and provides excellent customer service, ensuring that students, visitors, and callers have access to our services during normal operating hours. He or she will oversee the reception area, greeting all guests in a friendly and professional manner and answering all incoming phone calls. This person will apply knowledge of Honors College admissions, curriculum, research programs, guaranteed admission programs, and educational requirements and will convey accurate and consistent information about these programs to faculty, students, and the general public. Additional duties include administrative support for faculty and staff, such as facilitating student-staff scheduling, managing the office supply inventory and communicating supply needs, managing Honors College space requests, entering data, distributing correspondence, assisting with day-to-day fiscal duties, acting as backup timekeeper, and other administrative tasks as necessary. The successful candidate will be highly professional and courteous, have strong organizational and multi-tasking skills, and be a team player with a can-do and how-can-I-help attitude. Minimum Hiring Standards
-Ability to professionally and positively interact with a diverse staff, student body, and public, in person, on the phone, and via email
-Demonstrated ability to maintain accuracy and attention to detail with various administrative tasks and to field large numbers of student/parent inquiries during peak admissions and registration periods and other busy times
-Exceptional customer service, interpersonal, time management, and organizational skills
-Excellent written, oral, and electronic communication skills
-Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) and Google (calendar, forms, docs, etc.)
-Ability to prioritize assignments and perform multiple tasks with minimum supervision
-Demonstrated experience working in and fostering a diverse faculty, staff, and student environment or commitment to do so as a staff member at VCU Preferred Hiring Standards
-Experience in Banner
-Previous experience working in a University setting and/or honors office
-Previous office administrative experience
-Bachelors degree or equivalent experience Required Licenses/ Certifications Anticipated Hiring Range $28,500 - $35,000 Application Process/Additional Information Campus Monroe Park Campus Hours/Week 40 Normal Work Days/Hours Monday - Friday Job Open Date 09/03/2021 Posting will close on or before Open Until Filled Yes Job Category Is this a restricted position? No Is this position eligible to participate in alternative work arrangements? No Sensitive Position No Resource Critical Yes Quick Link https://www.vcujobs.com/postings/109577 Posting Specific Questions

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Optional & Required Documents
Required Documents

1. Cover Letter/Letter of Application
2. Resume

Optional Documents

1. Other Document