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Assistant Director, Student Engagement & Inclusion

Columbus State Community College
Ohio, United States
Salary Not Specified
Posted date
Sep 19, 2021

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Position Type
Administrative, Business & Administrative Affairs, Other Business & Administrative Affairs, Student Affairs, Minority & Multicultural Affairs, Other Student Affairs, Student Activities & Services, Executive, Executive Directors
Employment Type
Full Time
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Requisition ID:

Job Title: Assistant Director, Student Engagement & Inclusion

Department: Student Affairs

Location: Columbus Campus

Employment Type: Administrator/Executive/Manager

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: 67,537.00 - 67,537.00

Schedule: 8 am - 6:30 pm Monday – Friday; current schedule is hybrid but subject to change.

End Date(if applicable):

Job Description:

The College
Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there's no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset has established Columbus State as a key talent provider in a thriving regional economy and a premier community college that is changing the nation's education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation's only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation.

Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.

The City
Columbus, Ohio, is also home to The Ohio State University and more than 30 other colleges and universities, as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America's fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That's why Central Ohio residents find living here so fulfilling, both professionally and personally.

The Assistant Director of Student Engagement & Inclusion (SEI) provides leadership and management for the daily operations in the office of Student Engagement & Inclusion (SEI). This position reports directly to the Director of SEI and works closely with office staff to ensure consistent application of college and office policies, procedures, and processes. The Assistant Director of SEI supervises multiple professional and student employees.


SEI Program Management
Assists in developing program strategy and providing oversight of the team in the areas of civic engagement, student leadership, and special projects. Leads departmental programming assessment efforts including the development of assessment materials related to office and college goals/outcomes, data collection, and reporting. Oversees office marketing planning and implementation, including office social media accounts. Serves as a departmental liaison internally and externally and communicates and collaborates with college partners and community organizations. Serves as the main point of contact for the college’s co-curricular engagement platform, which includes resolving technical issues, promoting utilization across the college, and collecting/sharing data. Works closely with Director to develop office processes and procedures that align with college priorities. Continuously looks for ways to enhance office operations and impact. Serves as point of contact in absence of SEI Director.

Operational Leadership
Responsible for the direct supervision of professional staff members and student employees. Provides day-to-day office leadership and serves as the official supervisor of the student employees. Directs staff and operations by assigning and delegating tasks, providing direction, resolving conflict, communicating job expectations, training employees, and developing professional growth opportunities as needed. Carries out, explains, interprets, and enforces policy. Conducts annual employee evaluations and recommends pay increases, promotions, and other personnel actions. Approves leaves and authorizes overtime as appropriate. Participates in the employee selection process. Administers disciplinary actions upon approval, and in collaboration with Human Resources. Assists with monitoring and ensuring compliance with a single department budget process. Collaborates with other SEI and Student Affairs team members as well as cross-functional partners.

Engagement Strategy and Leadership
Serves as a subject matter expert for student engagement. Researches and implements best practices related to student engagement, diversity & inclusion, assessment, and supervision. Consistently participates in professional development opportunities (e.g., conferences, webinars, articles) and applies acquired knowledge and skills to the operations and growth of the SEI office and college-wide engagement opportunities. Collaborates with SEI Director to ensure the office is implementing best practices. Shares responsibility for the hiring, training, and onboarding of employees.

Diversity, Equity & Inclusion
Develops and maintains strategic partnerships with diverse groups and communities. Partners strategically with Talent Acquisition to ensure the best Diversity, Equity & Inclusion practices are utilized in hiring, resulting in the hiring and retention of a diverse faculty and staff. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination.

Takes responsibility for creating a welcoming, inclusive, and productive work and learning environment where employees and students feel valued and able to contribute to their full potential, regardless of their differences. Assists with conducting workforce analytics to identify potential inhibitors of a workplace environment that is diverse, equitable, and inclusive.

Completes and maintains required documentation, including departmental reports, budget information, and other data. Develops reporting and record criteria for new reporting as needed in partnership with Director. Responsible for maintaining accurate records. Maintains confidentiality of student records, financial data, and other sensitive information.

Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the abilityto adapt to changing needs of the College and business partners. Hours may include working outside of a normal work week schedule as needed to meet workload demands.

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Leadership, Coaching, Adaptability, Emotional Intelligence Essentials, Influencing, Guiding Interactions and Managing People


Knowledge of: Management principles and practices; organizational planning; student development and learning outcomes theories and student personnel administration; student support programs and services; community college student needs; basic marketing principles; working knowledge of budgetary and personnel guidelines, purchasing protocols, and accounting procedures.

Skill in: problem-solving; public speaking; program and event planning; evaluation and assessment; verbal and written communications; organizing resources and establishing priorities; outstanding interpersonal and community and human relations skills; communicating effectively within a diverse community.

Ability to: Support and work with diverse identities; apply management principles to practical work situations; coordinate multiple schedules and tasks; give clear direction; demonstrate flexibility; be proactive, plan and evaluate; react calmly and effectively in emergency situations; exercise sound judgment in appraising difficult situations and in making appropriate decisions and judgment; develop and maintain good working relationships with associates, supervisors, job contacts and the general public; be flexible; analytical and student-centered; understand and implement detailed standards and requirements; facilitate meetings; maintain confidential and sensitive information.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into a computer. The employee regularly stands and walks for extended periods of time and occasionally sits. Employee converses verbally with others in person and by telephone. The employee occasionally reaches with hands or arms, climbs, balances, stoops, kneels, crouches, and crawls. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts a force of up to 25 pounds when moving files, boxes, and other materials.

Master's degree in College Student Personnel, Higher Education Administration or a closely related field with a minimum of three (3) years of college or university professional full-time experience in student affairs. *An appropriate combination of education, training, coursework, and experience may qualify a candidate.

State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).

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