Assistant Bursar

Providence College
Rhode Island, United States
Salary Not Specified
Posted date
Sep 17, 2021

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Financial Affairs, Student Affairs, Financial Aid, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
Founded in 1917, Providence College (PC) is a premier Catholic liberal arts institution steadfastly committed to academic excellence through a dynamic core curriculum, a distinctive Development of Western Civilization Program, and abundant experiential learning opportunities. The only U.S. higher education institution administered by the Dominican Friars, PC is committed to providing a variety of opportunities for intellectual, social, moral, and spiritual growth in a supportive environment. Providence College believes that cultural and intellectual pluralism is essential to the excellence of its academic programs, and strives to foster an academic culture and campus community reflecting the global environment in which we live and work.

The approximately 105-acre campus is situated in Rhode Island’s capital city and is close to the many cultural and educational offerings of Rhode Island’s “renaissance city.” Additionally, Providence is located an hour from Boston and just a few hours from New York City.

For years, Providence College has been recognized in the U.S. News & World Report “Regional Universities – North Category” and has been commended by several other ranking publications.

Posting Details

Position Title Assistant Bursar Overview
Assist the Bursar and Associate Bursar in facilitating the timely collection of payments from current and former students for Student Accounts Receivable and the Federal Perkins Loan Program. Essential Duties:
1. Assist the Bursar and Associate Bursar with all operational functions of the Bursar/Student Account Office and assist the Associate Bursar in managing the operational functions of the Federal Perkins Loan Program. Stay apprised of Federal Perkins regulations. Maintain Perkins Loan Accounts and update demographic information. Provide customer service to borrowers by email and telephone. Perform due diligence and collections for Perkins Loan borrowers. Serve as liaison with the University Accounting Services ( UAS ), the College’s Perkins Loan servicer. Ensure accurate processing of deferments and cancelation benefits. Process separations to ensure timely repayment schedules. Monitor exit interviews. Process refund checks for overpayments to the program, verify and mail monthly paid-in-full loans, and prepare a delinquent portfolio for assignment to the DOE when necessary.
2. Assist the Bursar and Associate Bursar in the collection of delinquent student accounts and student loans. Assist in the monitoring of collections for student web and registration activity for the SCE and Grad level activity. Proactively problem-solve with students and parents for all student levels. Provide debt counseling to students and parents regarding their financial obligations towards payment of student bills and in regards to loan repayment, debt, and rights and responsibilities as a borrower of Direct/Perkins Loans.
3. Assist the Bursar in the processing and publishing of bills for all school programs within the College. Perform data input, testing, reconciliation, and monitoring. Coordinate with Financial Aid and other departments.
4. Assist both the Bursar and Associate Bursar in the organization and coordination of special projects, presentations, education programs, and special events when necessary. Marginal Duties:
Perform all other duties as may be required. Education and Experience Required
  • Associate’s Degree in accounting or related field from an accredited institution required
  • Minimum of two to four years experience in collections, student receivables, student loan processing, or equivalent combination of education and experience
  • Experience in large-scale, system-based billing, account management, payment processing, and collections
  • Excellent oral and written communication skills, problem-solving, and demonstrated ability to handle adverse situations
  • Good organizational and technical skills with the ability to work under deadlines.
  • Intermediate level knowledge of Microsoft Office tools
  • Working knowledge of accounts receivable and collections.
  • Demonstrated ability to use knowledge to solve routine, extraordinary, and complex issues and problems.
  • Strong interpersonal skills to relate sympathetically with others yet with sufficient detachment to communicate an understanding of rules, procedures, and policies
  • Ability to prioritize duties when faced with interruptions, distractions, and fluctuating workloads
  • Ability to multi-task and perform effectively in crisis situations
  • Demonstrated ability to work independently, take initiative, and exercise discretion and judgment on matters of significance while maintaining the highest level of customer service and confidentiality within limitations of law, regulations, and College policy

Fluency in English and Spanish and the ability to translate between both languages preferred

Physical Demands
  • Sitting in a normal seated position for extended periods of time
  • Reaching by extending hand(s) or arm(s) in any direction
  • Finger dexterity is required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard
  • Communication skills using the spoken word
  • Ability to see within normal parameters
  • Ability to hear within normal range
  • Ability to move about

Employee Status Full Time Union Status Non-Union Shift: First If other, please enter regular schedule. EEO Statement
Providence College does not discriminate against any person because of race, color, national and ethnic origin, sex, gender, except where gender is a bona fide occupational qualification, sexual orientation, gender identity, religion, disability, age, veteran status, or genetic information. The College will develop, and from time to time update, an affirmative action program and will insist on a good-faith effort on the part of its employees to comply with the program. The College will request and expect its agents and those with whom it conducts its affairs to meet the commitment of this important program.
Requisition Number AS540P Closing Date Open Until Filled Special Instructions to Applicants Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Letter of Recommendation

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