Founded in 1917, Providence College (PC) is a premier Catholic
liberal arts institution steadfastly committed to academic
excellence through a dynamic core curriculum, a distinctive
Development of Western Civilization Program, and abundant
experiential learning opportunities. The only U.S. higher education
institution administered by the Dominican Friars, PC is committed
to providing a variety of opportunities for intellectual, social,
moral, and spiritual growth in a supportive environment. Providence
College believes that cultural and intellectual pluralism is
essential to the excellence of its academic programs, and strives
to foster an academic culture and campus community reflecting the
global environment in which we live and work.
The approximately 105-acre campus is situated in Rhode Island’s
capital city and is close to the many cultural and educational
offerings of Rhode Island’s “renaissance city.” Additionally,
Providence is located an hour from Boston and just a few hours from
New York City.
For years, Providence College has been recognized in the U.S.
News & World Report
“Regional Universities – North
Category” and has been commended by several other ranking
Assist the Bursar and Associate Bursar in facilitating the timely
collection of payments from current and former students for Student
Accounts Receivable and the Federal Perkins Loan Program.
1. Assist the Bursar and Associate Bursar with all operational
functions of the Bursar/Student Account Office and assist the
Associate Bursar in managing the operational functions of the
Federal Perkins Loan Program. Stay apprised of Federal Perkins
regulations. Maintain Perkins Loan Accounts and update demographic
information. Provide customer service to borrowers by email and
telephone. Perform due diligence and collections for Perkins Loan
borrowers. Serve as liaison with the University Accounting Services
( UAS ), the College’s Perkins Loan servicer. Ensure accurate
processing of deferments and cancelation benefits. Process
separations to ensure timely repayment schedules. Monitor exit
interviews. Process refund checks for overpayments to the program,
verify and mail monthly paid-in-full loans, and prepare a
delinquent portfolio for assignment to the DOE when
2. Assist the Bursar and Associate Bursar in the collection of
delinquent student accounts and student loans. Assist in the
monitoring of collections for student web and registration activity
for the SCE and Grad level activity. Proactively problem-solve with
students and parents for all student levels. Provide debt
counseling to students and parents regarding their financial
obligations towards payment of student bills and in regards to loan
repayment, debt, and rights and responsibilities as a borrower of
3. Assist the Bursar in the processing and publishing of bills for
all school programs within the College. Perform data input,
testing, reconciliation, and monitoring. Coordinate with Financial
Aid and other departments.
4. Assist both the Bursar and Associate Bursar in the organization
and coordination of special projects, presentations, education
programs, and special events when necessary.
Perform all other duties as may be required.
Education and Experience Required
- Associate’s Degree in accounting or related field from an
accredited institution required
- Minimum of two to four years experience in collections, student
receivables, student loan processing, or equivalent combination of
education and experience
- Experience in large-scale, system-based billing, account
management, payment processing, and collections
- Excellent oral and written communication skills,
problem-solving, and demonstrated ability to handle adverse
- Good organizational and technical skills with the ability to
work under deadlines.
- Intermediate level knowledge of Microsoft Office tools
- Working knowledge of accounts receivable and collections.
- Demonstrated ability to use knowledge to solve routine,
extraordinary, and complex issues and problems.
- Strong interpersonal skills to relate sympathetically with
others yet with sufficient detachment to communicate an
understanding of rules, procedures, and policies
- Ability to prioritize duties when faced with interruptions,
distractions, and fluctuating workloads
- Ability to multi-task and perform effectively in crisis
- Demonstrated ability to work independently, take initiative,
and exercise discretion and judgment on matters of significance
while maintaining the highest level of customer service and
confidentiality within limitations of law, regulations, and College
Fluency in English and Spanish and the ability to
translate between both languages preferred
- Sitting in a normal seated position for extended periods of
- Reaching by extending hand(s) or arm(s) in any direction
- Finger dexterity is required to manipulate objects with fingers
rather than with whole hand(s) or arm(s), for example, using a
- Communication skills using the spoken word
- Ability to see within normal parameters
- Ability to hear within normal range
- Ability to move about
If other, please enter regular schedule.
Providence College does not discriminate against any person because
of race, color, national and ethnic origin, sex, gender, except
where gender is a bona fide occupational qualification, sexual
orientation, gender identity, religion, disability, age, veteran
status, or genetic information. The College will develop, and from
time to time update, an affirmative action program and will insist
on a good-faith effort on the part of its employees to comply with
the program. The College will request and expect its agents and
those with whom it conducts its affairs to meet the commitment of
this important program.
Open Until Filled
Special Instructions to Applicants
Required fields are indicated with an asterisk (*).
Documents Needed To Apply
- Cover Letter
- Letter of Recommendation