DIRECTOR - FIRST YEAR EXPERIENCE
MALCOLM X COLLEGE
The Director - First Year Experience develops, evaluates, and
facilitates cross-functional student programs, grounded in a deep
understanding of student development theory and lived experiences
of students' across the student life-cycle.
Serving as a cross-functional liaison and project manager between
the Offices of Student Services, Instruction, Health Sciences,
Adult Education, Community/Continuing Education, and Nursing, the
Director of Student Development Projects collaborates with the
stakeholders across the college and in the community to inform
programming for students. The Director leverages data to inform
decisions, researches evidence-based practices and emerging trends
in student transitions, retention, and engagement. The Director
creates programing that focuses on identity, equity, and
inclusivity to ensure students are able to be their full selves at
Malcolm X College. The Director will coordinate the First Year
Experience Connected Community to ensure system-wide adoption of an
academic alert system for all first-year students, which involves
cross-functional adoption of EAB Navigate, faculty, advising,
academic support, student activities, and Wellness Center support
for faculty and classroom instruction.
The Director will oversee new student orientation and the Malcolm X
First Year Experience programs, including the 16 week-first
semester program and fall/spring transfer orientation as well as
create and work with other first-year engagement programs. The
Director will also create ongoing opportunities to assist in the
academic and social transition and integration of first-year
students to the Malcolm X College community. Under the leadership
of the Director of First Year Experience, these initiatives will
inform future project development. We are committed to equity and
inclusiveness, wellness and personal development. This position
requires some evening and weekend work.
Departmental and Divisional Responsibilities
- Manage and direct all aspects of the New Student Orientation
and the Malcolm X College First Year Experience program, including
but not limited to:
- Design and implement remote and in person New Student
Orientations and First Year Experience asynchronously through
D2L/Brightspace and synchronously through Zoom.
- Create an Adult Education experience for both high school
equivalency and English as a Second Language.
- Mentor and train Orientation task forces, fostering a strong
sense of community and responsibility with expectations
commensurate to role and experience level.
- Facilitate and create lean processes and standards.
- Coordinate the recruitment, selection and training of
Orientation Leaders and Orientation Advisors.
- Oversee summer, fall, and spring transfer student
- Coordinate the college wide academic alert system and process
- Coordinate communication to targeted populations of students
including creation and dissemination of both printed and virtual
- Analyze data through CS9, OpenBook, GradesFirst,
D2L/Brightspace, EAB Navigate and more to ensure real time
understanding of student development
- Manage the budgetary process for Orientation and other student
- Assess first-year and transfer Orientation programs in order to
innovate beyond known best practices and ensure that the current
programmatic model and offerings assist students in the transition
to academic and co-curricular life.
- Facilitate the integration of first-year student and other
targeted populations to the college’s community by coordinating
major campus events designed to introduce students to university
traditions and create a foundation for developing community. Such
events include but are not limited to Convocation, MXC Connect and
- Work closely with campus partners (including Health Sciences,
Nursing, Instruction, Continuing Education, and Student Services to
create comprehensive programming and an introduction to Malcolm X
- Lead the First-year Connected Communities Program including the
coordination of tutoring, academic advising, block schedules, and
orientation to ensure that First-Year students are connected to all
student support departments seamlessly.
- Capture and analyze data across projects (as applicable) to
enable continuous improvement and data supported decision
- Develop facility with OpenBook and data extraction and analysis
of Admissions, Enrollment, Orientation, Transfer, etc. related
- Supervise work study student(s)
- Represent Student Services Divisions by serving on college wide
and specialized committees.
- Attend and actively participate in office, departmental and
divisional staff meetings, retreats and trainings.
- Maintain a high degree of visibility and availability to
students, faculty and staff.
- Manage complex and sensitive issues with compassion and
- Complete other duties as assigned.
- Bachelor's degree from an accredited college or university in
college student personnel, higher education administration,
education, business administration or a related field.
- Master’s degree preferred.
- Three years of professional experience working with change
management and/or program or initiative development and
- Knowledge and a working understanding of student development
- Ability to effectively interface with a wide variety of
constituents including students, faculty, staff, administrators,
family members, and community members.
- Demonstrated commitment to diversity, inclusiveness, and equity
- Ability to work collaboratively across cultures and styles at
all levels of the organization
- Effective written and spoken communication skills.
- Experience leveraging and implementing technical solutions
including but not limited to technical training support, software
implementation, software adoption and software training.
- Strong commitment to student growth and development.
- Demonstrated knowledge of data literacy and analysis
- Demonstrated knowledge of student persistence and retention
- Experience with student information systems such as PeopleSoft,
Banner, and Salesforce.
- Ability to manage student caseloads and maintain documentation
for each student interaction.
- Knowledge of post-secondary academic planning, policies, and
- Ability to work with and relate to a culturally diverse student
body and staff.
- Demonstrated proficiency with a variety of software programs
including Microsoft Office (Word, Excel, PowerPoint), as well as
data tracking tools, and data visual tools.
- Expert knowledge of Microsoft Excel with the ability to use
advanced functions including VLookups, pivot tables, index
matching, slicers, etc.
- Experience creating and managing SharePoint website
When applying, please attach your resume and unofficial
Excellent health benefits at a low cost;
Investment plans 403(b) & 457(b); SURS Retirement Plan;
Generous vacation, holidays, personal and sick days; Tuition
Reimbursement. For a more detailed overview of benefits please
visit our benefits page.
For the second time in three years, Malcolm X College was selected
as aPromising Places to Work in Community Colleges award winner!
The award is given by the National Institute for Staff and
Organizational Development (NISOD), a membership organization
committed to promoting and celebrating excellence in teaching and
leadership at community and technical colleges, and Diverse: Issues
in Higher Education, a leading academic publication.
MXC was recognized for its best-in-class student and staff
recruitment and retention practices, inclusive learning and working
environments, and meaningful community service and engagement
Chicago residency is required for all full-time employees within
6 months of hire.
We are an equal opportunity and affirmative action
Thank you for your interest in City Colleges of