Director, Custom Corporate Learning Solutions

Champlain College
Vermont, United States
Salary Not specified
Posted date
Sep 17, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Community Relations & Institutional Outreach
Employment Level
Employment Type
Full Time

Director, Custom Corporate Learning Solutions

About Champlain College:
Founded in 1878, Champlain College is a small, private, not-for-profit college in Burlington, Vermont overlooking Lake Champlain and the Adirondack mountains, with additional campuses in Montreal, Canada, and Dublin, Ireland. Its career-driven approach to higher education prepares students for professional life from their very first semester. For the fifth year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" 2020 regional rankings and listed among The Princeton Review's "The Best 385 Colleges" in 2020. Champlain is also featured in the 2021 Fiske Guide to Colleges as one of the "best and most interesting schools" in the United States, Canada, and Great Britain and is recognized as a 2020 College of Distinction for its "Engagement, Teaching, Community, and Outcomes. The College offers 30 undergraduate degrees as well as online undergraduate, graduate, and certificate programs.

Champlain's Centers of Experience provide students from across all majors with experiential learning environments that guide them in how to take their classroom knowledge and put it to the test in practical applications allowing them to gain real-world experience firsthand. Each Center connects Champlain to the local community and the world, turning theory into practice. The Centers entrust students with responsibility, engage them in ambitious goals and empower them to lead with creativity, confidence, insight, and integrity. At the helms of the Centers are cutting-edge industry professionals who share the goal of providing the most relevant, career-focused education, enriched with hands-on learning opportunities.

In 1992, Champlain was honored to find that the College's practice of helping individuals reach professional success through relevant and applicable degree programs had attracted a population of working professional students. However, this new student population was struggling to find the time to attend on-campus classes and the traditional format of in-person education was not well suited for working adults. To better serve these students, who needed more flexibility to balance work, family, and school, Champlain College established some of the country's first online academic degree and certificate programs.

Champlain College, accredited by the New England Commission of Higher Education, now offers more than 60 nationally acclaimed degree programs in a flexible online format designed to accommodate those who need it most - working adult students. Today, Champlain's 3,000+ online students can be found in all 50 states and around the globe.

Job Description:
The Director of Custom Corporate Learning Solutions is responsible for building and growing Champlain College Online's partnerships with corporations seeking to advance and strengthen their employees through professional development opportunities. This role is responsible for cultivating external relationships with the goal of conducting individualized needs analysis to evaluate training and development opportunities. Through the creation of non-matriculated curriculum design, this position will work on co-creating innovative and high-impact learning solutions for partners.

Primary Responsibilities:

  • Partner with organizations to determine the learning needs of teams and individuals to identify appropriate learning and performance improvement solutions that address those needs by assessing and collaboratively developing the appropriate learning solutions. 
  • Responsible for staffing, managing and coaching internal stakeholders to deliver innovative and impactful business learning solutions.
  • Benchmark world-class professional development programs, both within and outside higher ed to ensure we achieve high-quality programming and service.
  • Provide project management support and oversight for the implementation of partner training and development needs.
  • Work collaboratively with the Academic Team, Registrar, Information Systems and others to accomplish high-quality delivery of customer needs. Work in collaboration with the Champlain College Online marketing team to ensure appropriate marketing collateral is available and up to date. 
  • Manage and update Salesforce CRM, including reporting and task follow-up.
  • Outstanding written and verbal communication skills.
  • Assertive and demonstrated skills in handling difficult conversations, managing stakeholders and translating ambiguous ideas into action.


  • Experience in business-to-business and business-to-consumer sales, marketing, and customer service.
  • Proficient in Salesforce or other CRM systems, MS Office and Google.
  • Proficient in project management skills.
  • Proven interpersonal and teamwork skills.
  • Overall strong administrative support skills. 
  • Higher education experience is preferred but not required. 
  • Ability to travel as needed.

Additional Information:
The successful completion of a criminal background check is required as a condition of employment.

Application materials must include a resume/CV and a letter of interest (Cover Letter) specifically addressing the desired qualifications.

Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees. Please contact the People Center at 802.651.5800 with questions concerning the hiring process or future employment at Champlain College, or if auxiliary aids or services are needed to apply for employment at Champlain College.

Champlain College is committed to fostering an inclusive and diverse community. Recognizing that diversity is both a reflection of our world and a source of rich education, Champlain strives to be diverse and inclusive in ways that reflect the world in which we live and work. All members of the Champlain community are valued as individuals.

The College seeks candidates who, through their work and life experiences, service to the community, teaching or research can contribute to the diversity, inclusivity and academic excellence of Champlain College. Please include information about how you would contribute to these efforts and help to further this goal in your letter of interest/cover letter.

Application Instructions:
In order to be considered for the position, you must upload a resume.

EU Employee Data Protection Notice:

For more information and to apply, please go to

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