Community Service Specialist I
ExtendedApply today! Applications will be reviewed
on a rolling basis until the position is filled.
Priority Screening Date:
Recruitment Status: Apply today! Applications will be
reviewed on a rolling basis until the position is filled.
Powered by an inspiring Founding Vision
, California State
University, Monterey Bay
(CSUMB) is a mid-sized comprehensive
baccalaureate and masters granting university whose staff and
faculty help transform student lives through a focus on student
success and engagement through project-based learning, service
learning in its regional community, and the promotion of
multicultural and global perspectives on and beyond campus. CSUMB
is both a Minority Serving Institution (MSI) and an Hispanic
Serving Institution (HSI) and has a vibrant, diverse student body
of over 7,600 students.
The university's Strategic Plan
prioritizes inclusive excellence through recruiting and investing
in the development of a diverse body of faculty, staff, and
administrators. CSUMB's sustainability initiative is to be carbon
neutral by 2030. The university's faculty and staff, many of whom
live in the East Campus housing development, appreciate living and
working so close to the shores of the beautiful Monterey Bay. As
one of the 23 campuses in the California State University (CSU)
system, CSUMB offers excellent benefits, including access to below
market rate campus housing and competitive salaries for faculty and
Under the general supervision of the Parking Services Manager, and
daily oversight by the Parking Supervisor (Community Service
Specialist II), the Parking Officer will provide a variety of
parking and public safety support duties which will include
enforcement of campus parking rules and regulations, and assisting
law enforcement personnel both in the field and in an office
environment. The Parking Officer must be able to work shift work
including evenings and weekends, and occasional overtime per
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are
not limited to, the following:
Issues parking citations and warnings for violations of campus
and state parking regulations and provides animal control services
while patrolling campus on foot and by vehicle, and oversees the
removal of parked vehicles pursuant to Div. 11, Chp. 10, Art. 1 of
Provides customer service at the University Police Department
including helping customers at the front counter in person, by
telephone and electronically with requests for information and
service in public safety matters including but not limited to;
parking permits and enforcement, victims/witnesses of crime, lost
& found items, emergency management and occupational health and
safety. Operates a cash register and Live Scan machine.
Performs a variety of functions in support of public safety and
student employment including, training and overseeing the Live Scan
process; may assist in scheduling or assignment of student
Community Service Officers, serve as Building Emergency
Coordinator, and participate in EOC operations as assigned. May
enter data in the Common Management System (CMS).
Directs traffic for special events, public safety emergencies,
or as requested. Provides vehicle jump-start services; assists with
storage and release of bicycles, property and evidence control, and
impounded vehicle release.
Maintains, performs minor service on, and collects money from
Participates in community relations and crime prevention
activities, and testing of campus alarm and emergency phone
systems. Provides safety escorts to members of the campus
community. Checks, opens, and secures campus facilities.
Knowledge, Skills and Abilities:
Working knowledge of:
- Patrols campus to detect hazards such as fire, theft,
vandalism, trespassing and other crimes.
- Performs other job-related duties as assigned.
applicable procedures and
regulations related to parking, public safety, and campus security;
alarm and radio systems; and/or the ability to learn how to use
applicable parking-related equipment and automated systems.
Knowledge of and the ability to learn how to use the applicable
public safety related equipment and systems are essential.
interact with a wide range of
individuals including the campus community, general public, and law
enforcement personnel, calmly and effectively communicate with
angry, confused and/or confrontational customers to convey detailed
information/instructions to customers regarding public safety and
parking information, must have the ability to handle sensitive
situations with tact, compassion and confidentiality. Ability to
detect and respond appropriately to potential hazardous or crime
situations; observe and recall details and incidents; act and
resolve parking and traffic problems; and write standard incident
reports in a clear and concise manner.
Entry to the first level of this qualification requires high school
level reading and writing abilities and possession of a valid
California Driver’s License. The nature of the duties may also
require successful completion of a background check, physical and
psychological exam, and/or the ability to attend Police Officers
Standards & Training (P.O.S.T.) programs related to public
safety support and dispatch activities. High School diploma or
equivalent and three to six months of related experience would
normally achieve these entry qualifications.
Must be eligible to be bonded and be able to obtain certification
for authorization to access the California Law Enforcement
Telecommunications System information via training in the
University Police Department. Proficient in the use of personal
computers, and demonstrated ability to address the essential
functions associated with this position including knowledge and
abilities identified above. Incumbent must demonstrate a high level
of confidentiality and compassion with sensitive situations and
Two or more years’ experience in an adversarial environment related
to public service such as parking operations or law enforcement,
which provided the ability to deal calmly with angry, confused,
and/or confrontational customers. Working knowledge of applicable
procedures and regulations related to parking and traffic control,
public safety operations, and emergency preparedness.
knowledge of campus layout and
parking facilities, technical fluency with Microsoft Office Suite,
internet browsers, Google email and calendaring programs; and
demonstrated understanding of and commitment to CSUMB’s Vision
Special Conditions of Employment:
All offers of employment are contingent upon the successful
completion of a background check (including a criminal records
The person holding this position is considered a “mandated
reporter” under the California Child Abuse and Neglect Reporting
Act and is required to comply with the requirements set forth in
Order 1083 as a condition of employment.
This position will have a duty to report to the Campus Title IX
Officer information pertaining to victims of sex discrimination,
sexual harassment, sexual misconduct, dating/domestic violence, and
stalking as required by CSU Executive
This position has been designated as a sensitive position with
or control over, cash, checks, credit cards, and/or credit card
account information; and
responsibility for detailed personally identifiable Level 1
confidential information about students, faculty, staff or alumni
that is protected, personal or sensitive. (Reference: CSU
Policy 8065 - Information Security and
CSU Information Security Data Classification Standards.
- This position is designated as a Campus Security Authority
(CSA) and will be required to participate in annual training and to
immediately forward to the Clery Director all reports of crimes
brought to their attention pursuant to the Clery Act and California
State Education Code, Chapter 16, of the Donahue Higher Education
Act, Section 67380.
- Must possess and maintain a valid license to drive in the State
of California, pass the Defensive Training Class, and be insurable
under the University’s liability coverage.
- Must be able to work shift work including evenings and
weekends, and occasional overtime; shift may be rotated per
This position is required to work indoors and outdoors year-round,
in inclement weather. Also includes a typical office environment
with standard equipment including a cash register and tasks and may
require working at a computer and desk for extended periods of time
and requires travel on campus and to off-campus locations.
Compensation and Benefits:
- Type of Appointment: Full-Time, Probationary
- Collective Bargaining Unit: Clerical & Administrative
Support Services (CSUEU)
- Anticipated Campus Hiring Salary: High $3,000’s/month
CSU Salary Range
- FLSA Status: None-exempt
CSUMB offers a premium benefit package that includes outstanding
vacation, health, dental & vision plans; a fee waiver education
program; membership in the California Public Employees Retirement
System (CalPERS); and 14 paid holidays a year. For more
CSU Benefits R07
. Additionally, University Corporation
at CSU Monterey Bay provides access to affordable campus housing
based on availability, visit: Employee
How to Apply:
To apply, visit https://csumb.peopleadmin.com/postings/6322
For full consideration, applicants must complete the required
online application prior to the priority screen date found at
submissions received after the application screening date will be
reviewed at the discretion of the University. Materials submitted
become the property of CSUMB and will not be returned.
CSUMB is not a sponsoring
agency for staff or management positions.
Reasonable accommodations will be provided for qualified applicants
with disabilities who self-disclose by contacting University
Personnel at (831) 582-3389. All employees must be eligible for
employment in the U.S.
CSUMB hires only individuals lawfully authorized to work in the
United States and is an E-Verify employer. In compliance with state
and federal crime awareness and campus security legislation,
including The Jeanne Clery Disclosure of Campus Security Policy and
Crime Statistics Act, California Education Code section 67380, and
the Higher Education Opportunity Act (HEOA), the Cal State
University, Monterey Bay Annual Security and Fire Safety Report is
available at: https://csumb.edu/clery
CSUMB is a smoke and tobacco-free campus.
CSUMB is an Equal Opportunity Affirmative Action employer seeking
to recruit and support a broadly diverse community of faculty and
staff. We value and celebrate diversity in all its forms and strive
to foster an inclusive culture built on respect that affirms
inter-group relations and builds cohesion. We consider qualified
applicants for employment for their anticipated contributions and
without regard to race, color, religion, national origin, age,
gender, gender identity or expression, sexual orientation, genetic
information, medical condition, pregnancy, marital status, veteran
status, or disability.