Associate Director of Facilities Services

California State University, Monterey Bay
California, United States
Salary Not specified
Posted date
Sep 16, 2021

View more

Position Type
Administrative, Business & Administrative Affairs, Facilities Management & Physical Plant
Employment Level
Employment Type
Full Time

Associate Director of Facilities Services

Classification: Administrator II
Department Name: Facilities Svcs & Operations
Job Number: MB2021-ED2680
Status: Open Until FilledApply Today! Application Screening Begins: Monday, May 17, 2021
Priority Screening Date: 05/16/2021
Recruitment Status: Apply Today! Application Screening Begins: Monday, May 17, 2021

Position Description:
Powered by an inspiring Vision Statement, California State University, Monterey Bay (WWW.CSUMB.EDU) is a comprehensive, mid-sized four-year university whose staff and faculty help transform student lives by emphasizing project-based learning, requiring service learning, and promoting multicultural and global perspectives on and beyond the campus community. CSUMB is both an MSI and HSI and has a vibrant, diverse student body of nearly 7000 students and growing. Our faculty and staff, many of whom live in campus housing, appreciate living and working about one mile from the shores of the beautiful Monterey Bay. As one of the 23 campuses in the California State University (CSU) system, we offer excellent benefits, including housing, and competitive salaries for our faculty and staff. By 2030, CSUMB's sustainability initiative is to be carbon neutral.


Under the general supervision of the Director of Facilities Maintenance and Operations, the Associate Director provides coordination and management oversight of facilities services such as custodial, landscaping, pest control, waste management services, fire/life safety testing and inspection services and enhanced lease agreements to ensure standards and compliance are consistent with University administrative policies, procedures, and contract terms and agreements. The campus is currently comprised 65 buildings with over 1,200,000 gross square feet of floor space on over 1,700 acres of land. The incumbent oversees and inspects the services to ensure standards and compliance is consistent with University administrative policies, procedures, and contract terms and agreements.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:
  • Supervision, Leadership and Coordination of Work. Work collaboratively with the departmental administrators to develop policies and procedures to meet customer expectations. Collaborates with, and assist Campus Planning and Development, University Corporation, Auxiliary Organizations, Facilities Services and Operations, and other university departments/constituencies regarding requirements, scope of work, level of service, and guidelines and standards. Plans specific work assignments, and ensuring that all aspects of the assignments are supported, including work schedules, equipment, supplies and 1.materials to operate in the most efficient and effective manner. Supervises personnel, conducts performance evaluations, inspects completed work, and makes commendations and recommendations for counseling or reprimand.
  • Effectively communicates and coordinates activities in order to eliminate redundant functions and to ensure all requirements are met. Coordinates custodial and landscaping services for scheduled special events, including Residential Halls year-end cleaning services for student move-in/move-out.
  • Manages the campus custodial and waste management service contracts. Monitor contractor's performance, prepare modifications, and determine the necessary course of action to resolve issues affecting contract performance. Evaluates the effectiveness and efficiency of the services, and makes recommendations for effective utilization of resources to the contract service representative. Meets daily with the contract service representative to review service program effectiveness, needs, and service requests.
  • Manages the campus landscape and pest control service contracts, including a variety of synthetic and natural turf athletics fields and facilities. Evaluates the effectiveness and efficiency of the services, and makes recommendations for effective utilization of resources to the contract service representative. Meets daily with the contract service representative to review service program effectiveness, needs, and service requests
  • Manages the campus fire/life safety testing and inspection services, including the coordination of repairs or replacement of identified violations and/or failed components. . Evaluates the effectiveness and efficiency of the services, and makes recommendations for effective utilization of resources to the contract service representative. Coordinates all service activities with the appropriate staff to ensure minimal impact to the daily operations of facilities.
  • Works with various constituencies to improve services and resolve problems; maintains continuing contact with faculty, staff, students, and campus administrators to identify needs and expectations, coordinates services and support, and determines the level of customer satisfaction with the services provided. Works with and through other people to accomplish the objectives of the organization and its members and represents the department to all levels of the campus.
  • Responsible for assessing issues and situations, defining goals and objectives, developing strategies to achieve the goals and objectives, determining the required resources, organizing, directing, and controlling the activities required to attain the goals, and motivating staff to achieve results.
  • Responsible for a thorough and accurate accounting of time and materials; completion of routine work assignments and performance of additional duties as assigned; consistently meeting university needs in a timely and professional manner; follow-up on projects or tasks to ensure that all items are completed to the satisfaction of upper management; maintains responsible attendance records, punctuality and consistent meeting of deadlines; and a positive and cooperative working relationship with members of the department and campus community.
  • Continuously promotes a customer-oriented environment and promotes and maintains a safe working environment.

Other Functions:
  • Participates in university task forces and special projects as required.
  • Performs other job-related duties and special projects as assigned.

Knowledge, Skills and Abilities:
Demonstrated knowledge and experience of effective supervisory and leadership skills directing and managing a diverse workforce involved in the delivery of logistical services (mail distribution, shipping and receiving, material management, etc.).

Experience with record-keeping, tracking, labeling and storage, warehousing, stocking and distribution of materials and supplies. Demonstrated experience and effective supervisory and leadership skills in directing and managing a diverse workforce involved in the delivery of business services (e.g. mail distribution, shipping and receiving, material management, etc.). Strong interpersonal and customer service skills. Ability to communicate in English, both orally and in writing, with a wide variety of individuals at all levels in the organization. Demonstrate drive and initiative, be self-confident, and able to work with minimum supervision.

Skilled in the proper use of equipment, materials and accepted janitorial and landscape techniques and equipment. Experience working independently with outside vendors; record keeping, organizing work priorities, effective written and oral communication to campus constituents and vendors. Ability to analyze bid documents and quotations accurately and make appropriate decisions; establish and maintain cooperative and effective working relationships within a diverse, academic environment.

Minimum Qualifications:
Five years’ experience which has demonstrated the requisite skills and abilities in custodial, grounds maintenance, waste management, and/or pest control services operations. Experience developing request for proposals and working with contract service vendors. Experience which involves the development and contract management of custodial, grounds maintenance, waste management, and/or pest control services.

Specialized Skills:

Preferred Qualifications:
Progressively responsible supervisory or managerial experience in facilities services, preferably in a collective bargaining environment including conflict resolution and grievance administration. Have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Experience working in an educational environment and with Association of Physical Plant Administrators (APPA) Standards and Guidelines.

Special Conditions of Employment:
  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check).
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380.
  • This position has been designed as a sensitive position with responsibility or access/possession of building master or sub-master keys for building access and access to controlled or hazardous substances.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University’s liability coverage.
  • May require occasional evenings and/or weekend work.


Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time.

There are components of this job which are deemed essential on campus. This position will primarily work on the main campus, with occasional work from home. This position requires working on campus with students. The health and safety of our students, faculty, and staff remain our highest priority. In the fall, students, faculty, staff, and the community can expect that masks will be required and that the appropriate degree of social distancing will be in place in all areas based on evolving guidance. Additionally, all students, faculty, and staff are encouraged to be vaccinated before coming to campus. All community members who work or attend class on campus should expect to participate in a random or periodic testing system. CSUMB will communicate more information about vaccination requirements and testing protocols when the details become available.

Compensation and Benefits:

Commensurate with qualifications and experience. This is a management level position with an attractive benefits package, which includes: a vacation accrual rate of 16 hours per month; an excellent choice of medical, dental and vision insurance; long term disability coverage; life insurance; educational incentives; membership in the California Public Employees Retirement System (CalPERS); and 14 paid holidays a year. For further information, please visit: Employee Benefits Summary. The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.

How to Apply:
To apply, visit


For full consideration, applicants must complete the required online application prior to the priority screen date found at Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned.

CSUMB is not a sponsoring agency for staff or management positions.

Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting University Personnel at (831) 582-3389. All employees must be eligible for employment in the U.S.


CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at:

CSUMB is a smoke and tobacco-free campus.


CSUMB is an Equal Opportunity Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.


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