Tutorial Services Clerk (Library/Learning Resources)- Norco
Interested candidates must apply by the deadline listed below by
8:00 p.m., Pacific Standard Time.
Library/Lrng Res (N)
Support Staff (Classified / Confidential)
Physical location of the position:
If Part-Time, indicate the number of hours per week
19 Hours Per Week
Is this position categorically (grant) funded?
Under the supervision of the area Dean/Associate Dean, creates and
maintains a variety of files, types memos, maintains student and
classified hourly records, inputs data, assists in assigning work
and providing instruction to student and classified hourly
employees; assists in payroll when requested, and fills in for
Tutorial Services Specialist in her absence.
PROVIDES WORK OR LEAD DIRECTION TO:
Short-Term employee(s) and/or Work Study student(s).
Graduation from high school or GED equivalent. One year of college
coursework in business or a related field is desired.
Two years of closely related experience involving extensive public
contact in a culturally-diverse environment is required.
Current office methods, machines and software.
Understand and follow oral and written directions; make simple
arithmetic computations; explain rules and policies and procedures;
index and alphabetize accurately; keyboard at a speed of not less
than 40 net words per minute; use good communication and written
skills; use correct English usage, grammar, spelling, punctuation,
and vocabulary; use interpersonal skills using tact, patience, and
courtesy; establish and maintain friendly, cooperative, and
effective relationships with others.
COMMITMENT TO DIVERSITY:
Candidate must demonstrate clear evidence of sensitivity to and
understanding of the diverse academic, socioeconomic, cultural,
disability and ethnic backgrounds of community college students,
staff, and the community.
Co-workers, other departmental staff, students, faculty, tutors,
and program directors.
Normal office environment.
Duties and Responsibilities:
1. Creates and maintains student and classified hourly files and
prepares agenda materials for tutor
orientations and staff meetings.
2. Assists with payroll when requested.
3. Creates and maintains tutor appointment book.
4. Applies knowledge and interpretation of departmental policies,
procedures, and department services at
front counter and other places when directing students, visitors,
and telephone callers to the appropriate
offices and/or other departments; fills in for Tutorial Services
Specialist in her absence.
5. Schedules, confirms, and cancels appointments.
6. Provides instruction and assistance to student and classified
hourly employees in the operation of the
Tutorial office and in the use of office equipment; and assists in
assigning and monitoring their work.
7. Types and proofreads a variety of correspondence, reports, and
letters from handwritten drafts or verbal
8. Screens student employee hire packet for completeness and
accuracy; screen applications for student
9. Maintains tutor and tutee attendance records; inputs data and
retrieves information for semester and
fiscal reports; receives and dispatches mail.
10. Operates a variety of office equipment including computer,
printer, typewriter, copier, fax, and scanner.
11. Disseminates information pertaining to the Tutorial Services
Program through posting of flyers and
12. Attends a variety of meetings and participates in District
provided "in-Service" training programs.
13. Prepares requisitions, work orders; maintains stores and
inventory supplies, materials, and equipment.
14. Assists in developing special tutorial programs.
15. Participates in District-provided in-service training
16. Maintains a friendly, supportive atmosphere for students,
staff, faculty, and the public.
17. Performs other duties, related to the position, as
CONDITIONS OF EMPLOYMENT:
SALARY: Salary grades consist of nine steps. A new employee is
normally placed on Step 1 of the grade. Changes in step placement
take place on the first day of the first month following the
anniversary date of attaining permanent classified employee status
until the maximum of the grade is reached.
HOLIDAYS: There are 13 holidays observed each year. A pro-rata
reduction will be made for employees working less than full-time
and less than twelve months.
VACATION: Employees are granted 12 days of vacation per year
through the first five years of service to the District; 15 days
after completion of five continuous years of service to the
District; 20 days after completion of ten continuous years of
service to the District; and 22 days after completion of 15
continuous years of service to the District. This computation is
based on full-time, twelve-month employment. A pro-rata reduction
will be made for employees working less than full-time and less
than twelve months.
SICK LEAVE: One day of sick leave for each month of service is
granted. This is based on full-time, twelve-month employment. A
pro-rata reduction will be made for employees working less than
full-time and less than twelve months. There is no limit to the
number of days of sick leave which may be accrued.
FRINGE BENEFITS: The District provides a health and welfare benefit
package for employees and legal qualifying dependents. Those
employees working less than full-time and less than twelve months
will receive a pro-rata share of the benefit package. The dollar
value of the package is a subject of negotiation between the
District and the Bargaining Unit.
The work location and assignment within a job classification is
determined by the District and may be subject to change.
All offers of employment will be contingent upon the availability
of funds and approval by the Board of Trustees.
The Riverside Community College District is an equal opportunity
employer and recognizes the need to provide reasonable
accommodations to employees with disabilities. For more
information, contact (951) 222-8039.
The Riverside Community College District complies with all federal
and state rules and regulations and does not discriminate on the
basis of ethnic group identification, national origin, religion,
age, gender, gender identity, gender expression, race, color,
ancestry, genetic information, sexual orientation, physical or
mental disability, or any characteristic listed or defined in
Section 11135 of the Government Code or any characteristic that is
contained in the prohibition of hate crimes set forth in
subdivision (1) of Section 422.6 of the California Penal Code, or
any other status protected by law. This holds true for all District
employment opportunities. Inquiries regarding compliance and/or
grievance procedures may be directed to the District's Title IX
Officer/Section 504/ADA Coordinator. Harassment of any
employee/student with regard to ethnic group identification,
national origin, religion, age, gender, gender identity, gender
expression, race, color, ancestry, genetic information, sexual
orientation, physical or mental disability, or any characteristic
listed or defined in Section 11135 of the Government Code or any
characteristic that is contained in the prohibition of hate crimes
set forth in subdivision (1) of Section 422.6 of the California
Penal Code, or any other status protected by law, is strictly
prohibited. The Title IX Officer, Section 504/ADA Coordinator for
the District is Ms. Lorraine Jones, 3801 Market St., Riverside, CA
92501. Telephone Number is: (951) 222-8039.
Work Hours/Work Days for Classified and Hourly Positions
Monday-Thursday 12:00 pm-4:00 pm
Friday 12:00 pm-3:00 pm
Required Applicant Documents:
Resume or Curriculum Vitae
Optional Applicant Documents:
Letter of Recommendation 1
Letter of Recommendation 2
Letter of Recommendation 3
Effective Employment Date:
Anticipated start date: October 2021 or after
*It is anticipated that first screening of applications will occur
sometime during the 1st or 2nd week of October 2021.
Please note: The selection process typically concludes within four
to six weeks from the closing date. There are, however, exceptions
to this general guideline. Status updates will be made throughout
the process. Please refer to your account for any updates to the
status of your application.
* An electronic, RCCD on-line application must be completed to be
considered. All portions of the application must be entirely filled
out with all information qualifying an applicant for the position.
Only information on the official RCCD application (not resumes)
will be considered to determine whether an applicant meets the
minimum requirements for the position for which he/she is
* Only electronic, on-line applications are accepted. All
supporting materials, required or optional, must also be in
electronic formats and attached to the electronic, on-line
application when applying. Supporting materials are only accepted
as Adobe Acrobat (.pdf) or Microsoft Word files and must be less
than 2 MB in size.
* An application will not be considered complete unless all
Required Documents are electronically attached to the application
by the Application Deadline date. An incomplete file may subject
the candidate to disqualification.
* Paper applications and supporting materials WILL NOT be
* Letters of reference must be non-confidential and submitted
electronically when applying on-line.
* Interested candidates must apply by the deadline listed above by
8:00 p.m., Pacific Standard Time.
* The Riverside Community College District does not require testing
at the initial application filing period. As you progress through
the selection process, you may be required to perform a job-related
test based on the needs of the work area for which you are being
* The District will make reasonable accommodations for applicants
with disabilities. Applicant should contact Human Resources and
Employee Relations at (951) 222-8595 for assistance.
Application Types Accepted:
To Apply, visit: