HIV/AIDS Program Supervisor

The Johns Hopkins John G. Bartlett Specialty Practice Ryan White Adult HIV/AIDS Program provides comprehensive health and social services to adults living with or affected by HIV/AIDS at the Johns Hopkins Hospital, a JCAHO accredited health care institution. The mission of the John G. Bartlett Specialty Practice is to provide outstanding, evidence-based, clinical infectious disease care with access for all. The Bartlett Ryan White Adult HIV Program is a fully grant-funded program that fills gaps in services needed for people at high risk for HIV infection, and for people living with HIV. Specifically, the program is funded by the competitive Ryan White federal program requiring development of grant applications responsive to the sponsor as well as reports demonstrating how the program is utilizing funds and is meeting the proposed benchmarks and outcomes to assure continued funding.

We are seeking aHIV/AIDS Program Supervisor who will work under limited supervision and in collaboration with the Director of the Bartlett Ryan White Service and the Director of Bartlett Social Work. This role will oversee and manage programmatic activities of Ryan White sponsored projects in the John G. Bartlett Specialty Practice to ensure delivery of high-quality HIV prevention and treatment and to promote the mission, goals, and the strategic vision of the John G. Bartlett Specialty Practice.

Primary responsibilities include: provision of case management services to clients at increased risk for HIV infection and people living with HIV who are newly diagnosed or previously diagnosed with HIV; oversight of Bartlett Ryan White grant reporting and performance measure monitoring; facilitating collaborations with internal and external partners on implementation and development of Bartlett Ryan White programs; developing, implementing, and monitoring policies and procedures for the Bartlett Early Intervention Services program that offers HIV testing, PrEP, HIV linkage, engagement, and retention services, and services offered through the Bartlett Telehealth program; supervision of Bartlett HIV, PrEP, and Telehealth peer navigators.

Specific Duties & Responsibilities:

Direct Provision of Case Management Services (35%)

• Assist patients in applying for health insurance and prescription programs such as ACA, MADAP, Medicare, Medical Assistance, Social Security Extra Help, QMB, SPDAP.
• Refer patients to Department of Social Services for programs such as Food Stamps, TDAP, TCA, Eviction Prevention, and Energy Assistance.
• Provide education on the disability programs provided by the social Security Administration such as SSI and SSDI.
• Refer patients to community resources programs for transportation, housing/shelters, food services, and employment.
• Assist patients with accessing insurance and/or programs to support payment for PrEP and HIV medication and clinical services when needed.
• Assist patients to enroll in transportation programs offered by the MTA and Medical Assistance.
• Educate patients referred for PrEP about PrEP services and facilitate PrEP appointments for those interested in/potentially eligible for PrEP.
• Educate these consumers in the availability and importance of PrEP services and assist the client in finding the best location for care.
• Assist the assigned client(s) in overcoming barriers to accessing PrEP, primary medical care and support services.
• Educate patients referred for HIV care about HIV services and facilitate HIV clinical appointments for those linking and/or reengaging in HIV care.
• Educate these consumers in the availability and importance of HIV services.
• Assist the assigned client(s) in overcoming barriers to accessing HIV care and support services.
• Reinforce with clients the need to keep health care appointments.
• Provide inspiration/motivation for persons struggling with medication and/or appointment adherence and/or psychosocial issues (i.e. sexual orientation, gender identity, unemployment, mental health issues, addiction) through support, education and connection to psychosocial resources as indicated.
• Help patients develop methods for self-management; assist patients in developing strategies to help them adhere to medications and appointments.
• Encourage patients to use supportive services and counseling.
• Educate patients on self-advocacy skills and empower them to communicate effectively with their health care team.
• Reinforce HIV prevention and harm reduction information as needed.
• Provide resource materials to clients and agency staff.
• Conduct follow up telephone calls and other contacts with clients to ensure that services were obtained; reschedule appointments as needed.
• Document and provide pertinent information regarding services delivered.
• Establish and maintain working relations with the clinical care team.
• Maintain client confidentiality.
• Maintain professional relationship with clients.

Adult Ryan White Program Oversight and Collaboration with External Agencies (25%)

• Work closely with Director of Adult Ryan White Services, and Bartlett Social Work Director to complete grants, and Ryan White grants quarterly narrative reports.
• Provide administrative oversight for HIV supportive programs: a. monitor funds allocated for support groups, assist with development and implementation of support group work plans, c. monitor data collection protocols, data entry, and quarterly reports. assist with processing of receipts and reconciling grant expenditures.
• Establish and maintain relationships with community partners by attending meetings, town halls, and events.
• Provide leadership and coordination of monthly meetings with partnering community based organizations.
• Monitor progress towards meeting program goals for internal and external collaborations.
• Work closely with program managers and directors for Infectious Diseases on developing and monitoring community engagement and health promotion initiatives for the Bartlett Clinic.
• Promote knowledge of and access to Bartlett Ryan White program resources and activities with Bartlett providers, staff, and patients.
• Represent the program in correspondence and through meeting attendance with funding agencies, including the Baltimore City Health Department, the Maryland Department of Health and Mental Hygiene, the US Health Resources and Services Administration, and local, regional, and national public health and educational meetings and conferences.
• Collaborates with the Bartlett Ryan White Program Director and Bartlett Director of Social Work to provide Ryan White program leadership and representation in Bartlett Clinic management meetings and other interdisciplinary clinical teams involving HIV-related programs in the Johns Hopkins Hospital.
• Collaborate with Bartlett navigators to conduct HIV prevention and treatment outreach and community events.

Bartlett Ryan White EIS and Telehealth Program Oversight and Implementation (25%)

• Lead with the oversight of the day-to-day operations for the Early Intervention Services and Bartlett Telehealth Services Program.
• Work closely with the Ryan White Director and Director of Social Work to complete grants and required narrative reports for funds that support the Bartlett HIV EIS and Telehealth Programs.
• Be responsible for data collection and reporting of the Early Intervention Services and Telehealth Program activities.
• Work with the Ryan White Director, project leads and patient/peer navigators to develop and implement: a. data collection protocols, internal and external PrEP and HIV treatment referral protocols for high-risk HIV negative individuals and patients linking and re-engaging in HIV care, respectively; b. entry and retention protocols for Bartlett clinic PrEP and HIV-positive patients; and c. protocols to expand availability of PrEP and Rapid Start case management and patient navigation services to other Johns Hopkins primary care sites that have the capacity to provide PrEP and Rapid Start services.
• Establish program goals and objectives with the Early Intervention Services and Telehealth team and monitor progress.
• Manage the Early Intervention Services and Telehealth program budget for patient education materials, office supplies, and other program functions.
• Develop and enforce HIPPA Compliant telehealth workflows when delivering HIV supportive services virtually.
• Develop HIV Prevention, HIV Treatment, and Telehealth marketing materials.

Supervision (15%)

• Supervise Bartlett PrEP, HIV, and Telehealth navigators.
• Provide leadership and coordination of monthly meetings for Bartlett Ryan PrEP, HIV, and Telehealth navigators.
• Implement and monitor individual development plans for Bartlett Ryan PrEP, HIV, and Telehealth navigators.
• Supervise and train the Bartlett Ryan PrEP, HIV, and Telehealth navigatorsto provide patient wellness and telemedicine outreach services.

Minimum Qualifications (Mandatory):

• Bachelor’s Degree in Social Work, Psychology or other appropriate field required.
• Requires a minimum of three years of related experience in a healthcare or public welfare setting with knowledge of HIV prevention, substance abuse, and psychiatric illness required. Additional education may substitute for some experience, to the extent permitted by the JHU equivalency formula.
• Experience supervising others and in program management preferred.

Special Knowledge, Skills & Abilities:

• Demonstrate general knowledge of HIV prevention, HIV treatment, lesbian/gay/gender identity issues, and resources.
• Knowledge specific to public entitlement programs related to health care.
• Able to work with culturally diverse patient, staff and community populations.
• Strong organizational skills with attention to detail and follow through.

Reports to:

• Director of Adult Ryan White Service, Johns Hopkins John G. Bartlett Specialty Practice.
• Director of Social Work, Johns Hopkins John G. Bartlett Specialty Practice.

Supervises:

• Bartlett PrEP, HIV, and Telehealth Navigators.

JHU Equivalency Formula:30 undergraduate degree credits or 18 graduate degree credits (semester hours) may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Classified Title: Sr. Research Program Supervisor
Working Title: HIV/AIDS Program Supervisor
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $45,195 - $62,225 annually (commensurate with experience)
Employee group: Full Time
Schedule: M-F 8:30am - 5pm
Exempt Status: Exempt
Location: ​​​​​​​School of Medicine Campus
Department name: ​​​​​​​SOM DOM Infectious Disease
Personnel area: School of Medicine

The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office atjhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711.

Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons or because the individual is pregnant or attempting to become pregnant. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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