Temporary (One-year temporary position with option for renewal);
includes an amended benefits package.
The salary is disclosed within the application as an application
Under supervision of the Manager of Application Services in the
Office of Information Technology, the Web Developer - Application
Administrator II supports assigned portals, web content management
systems, and web-based applications for centralized,
enterprise-level technology service delivery. In this role, you
will work on a variety of projects and will play a key part in
making sure that end results are designed according to the relevant
patterns and analyses. Helps to ensure the area’s technological
level remains up to date and provides 24x7 availability support for
assigned applications. Helps with solutions to problems that may
arise in an expeditious, efficient, and timely manner. Responsible
for performing job duties in accordance with the mission, vision
and values of the University of Central Oklahoma. Hybrid/Remote
option available. Must complete on-site orientation up to 30 days
as determined by position.
Department Specific Essential Job Functions:
Perform and oversee development and technical support of
web-related applications. Manages application and web server
configuration backups. Provide troubleshooting assistance on
software application related issues. Requires a strong functional
understanding of software architecture.
Performs all aspects of functional system administration and
technical application management for assigned applications.
Supports and delivers on assigned PMO projects with requirements
developed through the collaborative effort of cross-functional
teams and clients. Communicates and fosters professional
relationships with clients (faculty, staff, students, external),
committees and departments. Coordinates with other OIT departments
for integration and connectivity. Works with system administrators,
database administrators, application administrators, software
developers, and web administrators in installation/upgrades and
maintaining services, as appropriate. Participates in IT project
committees and appropriate application user groups.
- Responsible for administering, maintaining and managing the
university’s assigned web-based applications, including but not
limited to portal and web content management system. Aids in
integration of services with other on local or cloud-based
applications and tools.
- Performs tasks related to assigned web-based applications,
including upgrades, configuration, integration, custom programming
and end user rollouts.
- Responsible for upgrades and configuration of PHP applications
on server. Responsible for writing scripts and supporting
server-side web application logic using PHP.
- Works directly with and fully supports website and content
designs and implementations with the IT functional web
administration team. Makes design decisions utilizing strong
knowledge of security best practices, balancing safety with
- Proactive approach to monitoring performance and capacity to
ensure availability and usability of supported systems.
- Creates and maintains documentation including diagrams,
operational and support procedures. Publishes client-facing support
documents to improve user experience. Collaborates with Technology
Resource Center trainers and support staff to create online
training modules and deliver scheduled and just-in -time
application training opportunities.
- Maintain access, security, scalability and usability of
assigned application(s). Reviews manual processes and automates
tasks when feasible.
- Researches and communicates new features of assigned
application(s) and unused tool functionality to drive the platform
expansion and adoption, which includes developing road maps,
guides, standards and procedures.
- Interacts with end users, service desk, team members and
stakeholders in gathering information to define and document
required changes to the environment. Assists IT management in
preparing business and use cases.
- Performs other duties as assigned.
Qualifications / Experience Required:
Requires a bachelor's degree plus 4 years web development
experience or 6+ years of comparable work experience. Strong
understanding of web development as well as end-user support of web
services. Basic understanding of web development
Qualifications / Experience Preferred:
- Experience planning, testing and deploying enterprise-level
upgrades to web applications including web content management
- Demonstrated work experience using PHP to develop web-based
applications with additional preferences of installation and
- Experience with technical administration of HTML websites and
web content management systems, preferably Hannon Hill Cascade
Server and WordPress single/multi-site installations.
Knowledge / Skills / Abilities
- Experience with scripting languages for automating server and
application administration tasks. PowerShell and PHP
- Experience with intranet and web portal products as it pertains
to mobile technology, integrated information, and the customer
- Knowledge of and experience working with authentication system
integration including familiarity with protocols and services such
as CAS, ADFS, Shibboleth, SAML and Active Directory.
- Experience with web server administration, including Microsoft
IIS, Apache Tomcat and Apache HTTP Server.
- Experience with Linux, Oracle databases, PL/SQL and stored
- Experience with Microsoft Windows Server and Microsoft SQL
Server administration skills.
- Working knowledge of student information systems with an
understanding of the role of system integration.
An advanced working knowledge of and experience with the design and
technical support of web content management systems in a large
environment. Proficient with PHP and general programming best
practices and troubleshooting methods. Microsoft Windows Server and
Microsoft SQL Server development skills. Work experience using
Linux, including scripting. WordPress technical and application
experience with MySQL. Client Satisfaction focused. Ability to
train users on systems and applications. Experience with website
accessibility issues and resolution. ITIL foundational knowledge,
with focus on change management, incident and problem management,
and continual service improvement.
General: Must possess strong customer service and interpersonal
skills. Strong analytical, organization and collaboration skills.
Ability to work well under pressure, handling multiple tasks and
balancing multiple objectives, while consistently ensuring the
timely completion of priority objectives. Ability to communicate
technical concepts to non-technical users. Excellent verbal and
written communication skills with the ability to author procedures,
knowledgebase articles and proposals. Ability to communicate
technical concepts to non-technical users. Ability to facilitate
team interaction and client meetings effectively. Ability to work
independently or with specialized group and maintain courteous
attitude in dealing with students, faculty, and staff. Manage and
prioritize work effectively with minimal supervision. Proficient
with Microsoft Office Professional. Continually updates skills and
knowledge relative to the position and the technology industry.
Adheres to and complies with UCO’s shared values and the Office of
Information Technology’s Code of Ethics. This position may be
assigned 24x7x365 on-call rotation responsibilities and requires
the successful candidate to have high-speed internet access to
their residence, and maintain a smart phone on which to receive
telephone calls, email, SMS messages from servers and authorized
Reasonable accommodations (in accordance with ADA requirements) may
be made, upon request, to enable individuals with disabilities to
perform essential functions.