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Family Services Associate, Child Development Center (Part-Time)

City Colleges of Chicago
Illinois, United States
Salary Not Specified
Posted date
Sep 16, 2021

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Position Type
Faculty Positions, Professional Fields, Social Work & Human Services, Social & Behavioral Sciences, Human Development & Family Sciences, Administrative, Academic Affairs, Other Academic Affairs, Business & Administrative Affairs, Community Relations & Institutional Outreach, Student Affairs, Disabled Student Services
Employment Type
Part Time
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Truman College is expanding our Child Development Center and seeks a part-time Family Services Coordinator. Under the direction of the Site Director – Child Development Center, the Family Services Coordinator is responsible for enrolling children and families into the Child Development Lab Schools, as well as providing family engagement services and referral resources. The Family Services Coordinator is responsible for working with the Site Director and other center staff to coordinate services relating to child and family well-being, including Disabilities, Health, Mental Health, Nutrition and Family Engagement. Performs related duties as required.


  • Adheres to the National Association for the Education of Young Children (NAEYC) Code of Ethical Conduct, demonstrating a professional attitude and work ethic, and respect for children, families, and colleagues.
  • Recruits, enrolls and maintains eligible children for the center, including children with disabilities (at least 10%). Ensures completion and submittal of paperwork in a timely fashion.
  • Completes Family Assessments and makes appropriate referrals to assist parents in the development and implementation of their identified goals. Arranges home visit schedules to meet family needs.
  • Assists families with procuring required dental and medical records for children enrolled in the program; analyzes medical records to determine special needs and requirements for each child. Follows-up with families to ensure medical and dental work required for children is updated and monitored.
  • Communicates with the director and staff in an effective and timely manner, any information critical to the child’s health, nutrition, safety, learning, and overall well-being.
  • Coordinates Family Child Reviews in a timely matter, minimum of 2x per year and/or as needed in collaboration with teaching staff and director and ensures follow-up of identified needs.
  • Ensures all funding, licensing, and accreditation regulations, including Head Start Performance Standards, are met with regard to providing family engagement services and referral resources.
  • Establishes and maintains a relationship with contracted Mental Health Consultant to coordinate referrals, classroom and individual observations in a timely manner.
  • Coordinates all health and nutrition screenings and services of children and families to determine appropriate course of action.
  • Ensures children with special health needs have an action plan that addresses their needs and that the action plan is shared with the Site Director and required staff. The information needs to be posted in required areas in a timely matter.
  • Responds to and works with external partners, including representatives from the Department of Family Support Services (DFSS) and other funding agencies, licensing representatives, and the National Association of Education of Young Children (NAEYC) accreditors as needed. Responds to their requests for information, data, audits, etc. in a timely and professional matter.
  • Responsible for compliance of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA) in relation to all funding streams through a comprehensive recruitment plan. Determines eligibility by prioritizing enrollment using the selection criteria and ensure attendance is maintained in the program.
  • Attends any required meetings as assigned, professional development trainings and provides reports (related to the program) to staff and Site Director as needed.
  • Coordinates parent meetings, workshops, and trainings in accordance with the parent survey, funding regulations and accreditation.
  • Creates and updates a Community Resource Directory and cooperative agreements to facilitate access to social services for families within their communities.
  • Maintains and manages all children’s files and enters data into web-based tracking system. Ensures folders and/or binders are ready for review upon request.
  • Provides monthly tracking reports as requested.
  • Participates in the program self-assessment process and provides input into the creation of management improvement plans.


  • Bachelor’s Degree in Social Work, Psychology, Sociology, or a related field, plus at least two (2) years of experience in providing services to families in Head Start programs, community health agencies or related early childhood programs is required. Experience working with children with disabilities preferred.
  • Must be able to attain the Gateways to Opportunity Family Specialist Credential, Level 5. Preferred trained and certified in a family engagement curriculum.
  • Must be aware of pertinent legislative acts such as the Americans with Disabilities Act and Head Start Performance Standards and relevant resource material to provide the most appropriate services and referrals to families of children with special needs.
  • Must be self-directed, innovative and able to assess current child and family needs in an effort to develop practical action plans and goals to improve family functioning.
  • Excellent verbal and written skills required, as well as working knowledge of computer data entry operations.

We are an equal opportunity and affirmative action employer.

Thank you for your interest in CCC.

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