Posted: August 31, 2021
Level: Associate Director, 12-month, tenure track position
Hours: Full-time, 40 hours per week
Job Posting: COSC 21- 06
Closing Date: Applications must be submitted by 5:00 pm (EST) on
Friday, October 1, 2021
Charter Oak State College
55 Paul Manafort Senior Dr, New Britain, CT 06053
Anticipated Start Date:
The Associate Director of Enterprise Applications assists in
managing the student information system Jenzabar along with the
College's broader portfolio of software to ensure Technology across
campus serves the College's mission. This individual will often
serve as a facilitator between end-user and vendor for those
services sourced to third parties. Individuals performing this role
are responsible for the perpetual support, maintenance and
modifications to information systems with a focus on SQL databases.
As a member of the broader technology team serving the College,
they work closely as an escalation point for the College's
Technology HelpDesk to address end-user inquiries. Incumbents must
possess a proven ability to effectively work with a culturally,
linguistically, and ethnically diverse faculty, staff, and student.
They are expected to have excellent oral and written communication
skills along with strong Information technology literacy skills
such as Microsoft Office (Word, Excel, Outlook, Teams, etc.)
Bachelor's degree in Technology or an appropriately related field
with five (5) or more years of related experience in Systems
analysis, SQL server database administration, and/or computer
programming; or a combination of education, training, and
experience which would lead to the competencies required for
successful performance of the position's essential functions.
Successful Candidate must have or must possess:
- Experience in preparing manuals, reports, and documentation for
Applicants who do not meet the minimum qualifications as stated are
encouraged to put in writing precisely how their background and
experience have prepared them for the responsibilities of this
position and by providing appropriate references. Exceptions to the
degree requirements may be made for compelling reasons.
Example of Job Duties:
- Experience with Student Information Systems (such as
- Experience with Learning Management Systems (such as Blackboard
- Experience with Financial Aid Tools (such as PowerFaids)
- Experience with Document Imaging Systems (such as Hyland
- Experience with Higher Ed CRM Applications (such as
Under the direction of the Vice President for Administration &
Chief Financial Officer, the Associate Director analyzes and
designs detailed specifications that solve the need of the campus
community. Solutions range from single to complex and may be
independently deployed or implemented through a team or a more
formalized project. The employee will be challenged to be a problem
solver, innovator, and trusted adviser to the College's Chief
Information Officer by effective performance in these essential
- Administration of the Student Information System (currently
Jenzabar) and SQL servers.
- Maintenance of databases including table creation, stored
procedures, triggers, agent jobs, and SSIS packages.
- Facilitate user account access, application security and
maintain compliance with various College, CSCU System, and State of
- Support system upgrades including project management, testing,
user training, department acceptance, and support.
- Work with vendors and perform the appropriate due diligence for
the implementation and ongoing maintenance of Technology while
providing transparency to the process for relevant end-users
This posting includes qualifications, experience, and skills but is
not limited to the full duties and responsibilities that are stated
within the Collective Bargaining Agreement.
$73,675 approximate annual plus excellent State of CT medical
insurance, retirement, and related fringe benefits.
To apply you must submit a cover letter and resume.
Incomplete applications or those submitted after the closing date
will not be considered and links to other sources to view resumes
are not acceptable.
All employment, if offered, is contingent upon proof of citizenship
or employability under the requirement of the Immigration and
Control Act (IRCA) and the successful passing of a background
check. CSCU is committed to providing a safe campus community.
Background investigations include reference checks, a criminal
history record check, and, when appropriate, a financial (credit)
report or driving history check.
Continuing Notice of Nondiscrimination
CSCU does not discriminate on the basis of race, color, religious
creed, age, gender, gender identity or expression, national origin,
marital status, ancestry, present or past history of mental
disability, learning disability or physical disability, veteran
status, sexual orientation, genetic information or criminal record.
The following persons have been designated to handle inquiries
regarding the non-discrimination policies: Nicholas D'Agostino
Director of Equal Employment Opportunity
CSCU IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F