Director of Housing and Residence Life

A successful candidate will play an active role in FMU's existing academic success. The Director of Housing and Residence Life shall have primary responsibility overseeing the entire department of Housing and Residence Life. This customer-centric role is responsible to deliver service excellence support to meet the needs of our university community. Demonstrates the professionalism needed to handle sensitive and confidential matters. Responsible for the residence life program which includes selecting, training, and managing Assistant Director of Housing & Residence Life, Housing Operations Coordinator, Administrative Assistant, Residence Hall Coordinators, Residence Hall Safety Monitors, Resident Assistants, Student Workers and for all the residential areas on campus. Housing capacity: 800+ residents. The individual is a member of the Division of Student Affairs staff reporting to the Assistant Dean of Students.

Essential Functions:

• Supervise and provide support for the Assistant Director of Housing and Residence Life, Residence Hall Coordinators (RHC), Housing Operations Coordinator, and co-supervise the Residence Hall Safety Monitors, Resident Assistants, and Student Workers.
• Plan and facilitate annual Summer RHC training and Fall RA training week; as well as additional training throughout the year.
• Hold weekly informative meetings with residential life staff, alternating between RHC’s and All-Staff meetings;
• Evaluate all members of the residence life team and work with each on goal setting and professional development;
• Plan special events such as the RA Banquets and RA Appreciation Week.
• Serve as the co-coordinator of “RA Recruitment,” the RA preliminary selection process involving all current RA’s and candidates.
• Train new RAs and RA alternates.
• Provide crisis counseling referral as needed.
• Provide direct supervision and meet regularly with the Assistant Director for Housing & Residence Life, RHCs, and a portion of the RA staff.
• Provide support for students with roommate conflicts, relationship issues, and other issues not requiring psychotherapy;
• When appropriate, meet with housing policy violators, and recommend appropriate sanctions according to the violation.
• Provide ongoing in-service training for the Residence Life staff during meetings and retreats;
• Attend weekly meetings with Student Affairs Staff.
• Coordinate a weekly residence life and housing meeting with professional staff.
• Work with Facilities Management and the RHCs to coordinate maintenance efforts in the residence halls;
• Maintain and monitor the Housing & Residential Office Life budget line.
• Coordinate ongoing assessment efforts for Housing & Residential Life.
• Appreciation of, a sensitivity to, and respect for a diverse academic environment, inclusive of students, faculty, and staff of many social, economic, cultural, ideological, racial, and ethnic backgrounds.
• Participate in departmental, divisional, and University committees as assigned.
• Ensure other essential duties in Housing & Residence Life are covered such as monthly RA salaries, supply stock, programming tracking, student worker supervision, etc.
• Assist with special projects such as, but not limited to new student orientation, cooperative programming with the Engagement & Leadership program; participate as a team member in all aspects of Student Life.
• Contribute to the overall success of the department by performing all other essential duties and responsibilities as assigned.
• Meet weekly with the Assistant Dean of Students to provide updates and establish ongoing open communication.

Required Knowledge, Skills, and Abilities:

• Ability to handle information of sensitive and confidential nature in the utmost professional manner. Demonstrate a high level of professionalism, initiative, resourcefulness, and personal accountability.
• Maintain the privacy and confidentiality of information, protect the assets of the institution, act ethically and with integrity, and adhere to FMU’s Code of Conduct and policies and procedures.
• Effective analytical and decision-making skills. Excellent communication (oral and written), organizational, and time management skills. Effective interpersonal skills and ability to work with diverse constituents.
• Attention to detail and adaptability to a changing environment is extremely important as well as dependability.
• Manage, prioritize, and accomplish multiple tasks/projects simultaneously in a deadline-driven environment.
• Moderate physical activity. Requires handling objects of average weight up to fifty (50) pounds or standing and/or walking for more than four (4) hours per day.
• Ability to pivot during changing times such as Covid and other unexpected changes.

Qualifications:

• Master’s Degree in Higher Education Administration, College Student Personnel, Counseling, or related field.
• Minimum of five years of full-time or seven years of part-time experience in residence life in a College/University setting.
• Dedication to student affairs work and enhancing the student experience on campus.
• Ability to perform complex tasks and prioritize multiple projects.
• Excellent oral and written communication skills, including presenting to groups and in a one-to-one setting.
• Preferred knowledge of Jenzabar and Erezlife application systems.
• Willingness to work a flexible schedule, which may include evening and weekend hours as required.
• Proficiency in MS Office Suite, Word, Excel, as well as knowledge and understanding of the organizational structure, workflow, and operating procedures.
• Flexibility to work outside of normal business hours.
• Pre-Employment screening is required: criminal background check and drug testing.

Qualified applicants are asked to upload a cover letter of interest, resume/curriculum vitae, and/or certifications, if applicable.

Supplemental Information

We offer a competitive salary commensurate to experience. In addition to the completed application, candidates must submit a list of three professional references (at least one from a previous employer) that includes names and contact information. Review of application materials will begin ASAP and will continue until the position is filled. No phone calls, please.

Florida Memorial University is an Equal Employment Opportunity Employer.