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Testing and Event Support Coordinator

Bay College - Main Campus
Michigan, United States
Salary Not Specified
Posted date
Sep 15, 2021

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Position Type
Administrative, Business & Administrative Affairs, Business & Administrative Support, Student Affairs, Other Student Affairs, Student Activities & Services
Employment Type
Full Time
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Position Details

Position Title Testing and Event Support Coordinator Pay Grade Level G-6 FLSA Non-Exempt Benefits
Health, dental, vision, life, short-term and long-term disability insurance, flexible spending and dependent care accounts, health savings accounts, Michigan Public School Employees Retirement Systems, TIAA 403(b), generous sick and vacation time, paid holidays, modified summer schedule, YMCA membership, Wellness Program, tuition reimbursement and professional development support. Department Testing Services Campus Location Iron Mountain Min Salary $15.45 Max Salary $18.18 FTE
1.0 Full-time/Part-time Full-Time Position Type Staff Job Summary/Basic Function
The Testing and Event Support Coordinator supports the testing services and facility scheduling at Bay College West while also maintaining major responsibilities in the areas of supporting the student success center. Minimum Qualifications
  • Associate degree required in related field.
  • Familiarity with office computer equipment.
  • Experience and knowledge of computer software.
  • Ability to respond in a prompt and rational manner in stressful situations.

Preferred Qualifications
  • Two years experience working in an office setting.
  • Demonstrate ethical conduct in all aspects of the work environment
  • Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers.
  • Excellent oral and written communication skills, as well as good listening skills.
  • Demonstrate a positive attitude, maturity, initiative and integrity with a professional image contributing to the success of the College.
  • Accept responsibility for professional growth.
  • Ability to identify needed action without continual direction.
  • Excellent organization skills and ability to work under pressure.
  • Knowledge of, and ability to work within, continuous improvement systems.
  • Problem solving and critical thinking skills.

Months Per Year 12 Hours Worked Per Week 40 Work Schedule Typical hours are 8:00 a.m. - 5:00 p.m. with an hour lunch break. Supervision Exercised
Supervises work study students. Supervision Received
Works under the general supervision of the Testing Center Manager and Dean of Bay College West Campus. Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate, but may be loud in areas of equipment operation.
The above statements are intended to describe the general nature and level of work being performed by personnel assigned into this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. Job related functions may be performed with or without accommodations. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Travel requirement

Job Duties

Job Duty
Coordinates the West Campus testing center
  • Serves as the initial customer service contact for IT/Testing Services at the West Campus.
  • Coordinate testing center operations at west campus as directed by Testing Center Manager.
  • Assess student needs and provide direct assistance to students.
  • Monitor activities for the Student Computing Center and Testing Center and make recommendations for improved practices, procedures, and policies.
  • Provides Testing Accommodations under the direction of the Director of Accessibility.
  • Receives accommodation applications and requests. Provide data and analysis for use in federal, state, and college reports.

Job Duty
Coordinates and processes West Campus event management system ( EMS )
  • Support the community event process, including but not limited to event development, communication, contracts, setup, promotion, reporting and analysis.
  • Support scheduling for non-academic community event, meeting and conference requests including coordinating facility set up, custodial services, fees and technology requirements.
  • Provide a high level of service throughout pre-event, event and post-event, managing high level of interaction and communication.

Job Duty
Supports the West Campus Student Success Center
  • Assists with management of food pantry which includes, food purchase, pick-up and stocking of the pantry, as well as staffing.
  • Supports the student success center through scheduling, processing, marketing, and additional administrative support work under the direction of the West Campus Academic Support Coordinator.
Job Duty
  • Assist in supervising work study students; assign tasks; create semester work schedules.

Job Duty
  • Provide backup within Student Services.
  • Supports the West Campus in customer service through assisting with the general phone line.
  • Assist with Open House, New Student Orientation, College Night, and other Student Services promotional and/or recruitment activities.
  • Interpret problem situations and make decisions to allow for corrective measures to be taken.
  • Research and analyze various types of data information and make recommendations to effectively resolve problems or issues, using judgment that is consistent with standards, practices, policies, procedures, regulation, and or/government law.

Job Duty
  • Any other duties as assigned.

Beth Berube, Director of Human Resources
Melissa VanBrocklin, Human Resources Specialist Contact Phone/Extension 906-217-4016 Contact Email Contact Fax 906-217-1625
Posting Number S044P Posting Date 09/15/2021 Close Date Open Until Filled Yes Special Instructions to Applicants
Target application deadline date September 30, 2021. Quick Link for Internal Postings Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional DocumentsSupplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have working in an office environment?
    • 1-2
    • 3-5
    • 6-8
    • More than 10
  3. * Are you proficient with Microsoft software such as Word, Excel, and Outlook?
    • No experience
    • Somewhat proficient
    • Proficient
    • Very Proficient

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