The instructor is responsible for the success and
proper delivery of the assigned hospitality academic program
course. The instructor is responsible for leveraging their
expertise to deliver education services to assigned students to
achieve credentials certification.
- Track student achievement by coordinating and administering
tests in accordance
with acceptable reporting procedures;
Minimum Education and Training Requirements:
- Participate in the development, evaluation and revision of the
curriculum in collaboration with Sr. Manager of Training and
- Deliver the curriculum as developed by the AHLEI.
- Develop, update and maintain syllabi based upon the approved
- Assist in the selection of course materials, library holdings,
instructional equipment and educational resources.
- Promote student success by engaging students and reducing
barriers in the learning.
- Utilize appropriate library resources and educational
technology to enhance student learning.
- Maintain class schedules and instructional integrity through
adherence to lesson plans.
- Conduct on-going assessment of student progress.
- Accommodate student’s special needs and/or those who are
undergoing unique circumstances and reach out to as risk
- Facilitate student retention and placement through positive
- Advise and assist students in assigned academic program.
- Administer end of course exams.
- Maintain appropriate records related to students, attendance,
grades, and other documents and insure delivery to the appropriate
academic administrator in a timely manner.
- Ability to contribute to the hospitality training program by
successfully demonstrating knowledge and skills required to
instruct and supervise students in the hospitality program.
- Maintain accurate records in required format for audit
purposes. Strive to promote the safety, health and comfort of
students, employees and guests.
- Performs other job-related tasks as assigned.
Required Knowledge, Skills and Abilities:
- Five years documented hospitality work experience or BA/BS from
a regionally accredited institution, plus 2 years documented
- Computer skills including MS Office
- Ability to exhibit a positive attitude toward students, the
teaching process and serve as a role model of the hospitality
- High School diploma/GED required
- Certified in hospitality.
- Proficiency in Microsoft Office applications (Word, Excel,
Publisher, PowerPoint, Outlook) and the Internet.
- Excellent written and oral communication skills.
- Interpret a variety of instructions furnished in written, oral,
or other form.
- Multi-task effectively; be able to adjust to frequent changes,
delays or unexpected events; be flexible and/or adaptable as work
- Meet deadlines; be self-directed and able to work
autonomously/independently as needed.
- Multi-cultural sensitivity; demonstrate a sensitivity and
awareness of diversities in people and cultures.
- Ability to build rapport and work as a team, within the WDCED
- High attention to detail and accuracy