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Description/Job Summary

Overview: The instructor is responsible for the success and proper delivery of the assigned hospitality academic program course. The instructor is responsible for leveraging their expertise to deliver education services to assigned students to achieve credentials certification.

Responsibilities/Duties

Essential Functions:
  • Track student achievement by coordinating and administering tests in accordance
with acceptable reporting procedures;
  • Participate in the development, evaluation and revision of the curriculum in collaboration with Sr. Manager of Training and Development.
  • Deliver the curriculum as developed by the AHLEI.
  • Develop, update and maintain syllabi based upon the approved curriculum.
  • Assist in the selection of course materials, library holdings, instructional equipment and educational resources.
  • Promote student success by engaging students and reducing barriers in the learning.
  • Utilize appropriate library resources and educational technology to enhance student learning.
  • Maintain class schedules and instructional integrity through adherence to lesson plans.
  • Conduct on-going assessment of student progress.
  • Accommodate student’s special needs and/or those who are undergoing unique circumstances and reach out to as risk students.
  • Facilitate student retention and placement through positive student interactions.
  • Advise and assist students in assigned academic program.
  • Administer end of course exams.
  • Maintain appropriate records related to students, attendance, grades, and other documents and insure delivery to the appropriate academic administrator in a timely manner.
  • Ability to contribute to the hospitality training program by successfully demonstrating knowledge and skills required to instruct and supervise students in the hospitality program.
  • Maintain accurate records in required format for audit purposes. Strive to promote the safety, health and comfort of students, employees and guests.
  • Performs other job-related tasks as assigned.
Required Qualifications

Minimum Education and Training Requirements:
  • Five years documented hospitality work experience or BA/BS from a regionally accredited institution, plus 2 years documented teaching experience.
  • Computer skills including MS Office
  • Ability to exhibit a positive attitude toward students, the teaching process and serve as a role model of the hospitality profession.
  • High School diploma/GED required
  • Certified in hospitality.
Required Knowledge, Skills and Abilities:
  • Proficiency in Microsoft Office applications (Word, Excel, Publisher, PowerPoint, Outlook) and the Internet.
  • Excellent written and oral communication skills.
  • Interpret a variety of instructions furnished in written, oral, or other form.
  • Multi-task effectively; be able to adjust to frequent changes, delays or unexpected events; be flexible and/or adaptable as work requirements change.
  • Meet deadlines; be self-directed and able to work autonomously/independently as needed.
  • Multi-cultural sensitivity; demonstrate a sensitivity and awareness of diversities in people and cultures.
  • Ability to build rapport and work as a team, within the WDCED Division
  • High attention to detail and accuracy

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