Requisition ID: req3318
Job Title: Project Manager / IT Product Analyst
Department: Workforce Innovation
Location: Columbus Campus
Employment Type: Staff
Employment Status: Temporary
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Compensation Range: Commensurate with experience
Schedule: M-F, 8am-5pm; additional hours as needed
Community colleges are uniquely positioned to respond to
workforce needs and make higher education an affordable reality.
There has never been a better time to join a two-year college, and
there’s no better place to do it than at Columbus State. A laser
focus on student success and a partnership mindset have established
Columbus State as a key talent provider in a thriving regional
economy, and a premier community college that is changing the
nation’s education and workforce landscapes.
With more than 46,000 students across two campuses, at several
regional learning centers, and online, Columbus State is the
nation’s only institution recognized as an Achieving the Dream
(ATD) college, an AACC Guided Pathways institution, and a
participant in The Right Signals Initiative through the Lumina
Foundation. Columbus State employees at all levels benefit from an
engaging, collaborative, and supportive culture that rewards
innovation and vision. We provide competitive compensation,
comprehensive benefits, and professional development opportunities.
We are dedicated to ensuring that the diversity of Columbus State
faculty and staff reflects that of our students and region. We are
proud to be a central part of a community that embraces differences
and celebrates the many cultures, beliefs, and lifestyles that
define Central Ohio.
Columbus, Ohio is also home to The Ohio State University
and more than 30 other colleges and universities as well as the
headquarters of multiple Fortune 500 companies. Columbus is one of
America’s fastest-growing cities, offering a wealth of cultural
experiences, dining, entertainment, shopping opportunities, and
more. That’s why Central Ohio residents find living here so
fulfilling, both professionally and personally.
The Project Manager/IT Product Analyst (PM-PA) works
collaboratively with CSCC staff throughout the product lifecycle,
particularly through the evaluation phase (testing, verifying,
vetting) of learning content (assignments, assessments, software
guides, etc.) in the IT Certificate Programs/courses. The PM-PA
supports tight integration within the content development
lifecycle, especially in the evaluation phase, to ensure on-time
delivery of accurate and effective content in the IT Certificate
courses are underway, the PM-PA coordinates troubleshooting with
CSCC staff (product owners, designers, and SMEs) to resolve
software and technical issues to support student success. The PM-PA
will be expected to provide consistent, timely, and accurate
communication between parties involved in various Software
Development Life Cycle content redesigns to facilitate efficient
progress on such projects.
Core Competencies Required
Desire to Learn, Project Management, Attention to Detail, Process
Improvement, Continuous Improvement, Business Acumen,
Problem-Solving, Software Programming, Data Management, Technology
ESSENTIAL JOB FUNCTIONS:
Manages projects designed to enhance program content by overseeing
SME work, tracking schedules and resource usage, and reporting
progress regularly to management. Actively participates as part of
the Workforce Innovation project team to create deliverables and
complete project tasks. Establishes agreement with SMEs on due
dates, cost, and quality expectations, and works with Budget
Coordinator to prepare necessary work documentation and agreements
between parties. Monitors SME performance and activity completion.
Develops work plan options for decision makers. Monitors the
decision-making process and makes changes in project planning
documents as necessary.
Technical Analysis and Support
Evaluates SME deliverables by testing all content for consistency
with existing content and pedagogy, and by learning new IT tools,
techniques, and software design principles during each project.
Inspects SME deliverables to validate completion of requirements.
Identifies project technical issues that require resolution and
maintains an issues list for each course. Escalates issues for
resolution when appropriate. Assists in content creation enabling
the use of learning aids, virtual systems, instructional videos, or
identified methods that will enhance the learning delivery
Provides a supportive and inclusive environment for students in NC
IT courses to facilitate on-time completion of coursework,
resolution of course content problems, and assistance in routing
non-content student issues to the appropriate parties. Participate
in Workforce course reviews and debriefs to inform recommendations
for content revisions/additions to provide relevant learning
experiences for students. Works with IT support staff to resolve
student software issues during active classes. Monitors and answers
individual student technical concerns during active classes.
Works with multiple departments across campus to determine
non-credit, IT related needs. Provides feedback and options based
on system constraints. Provides support for program implementation.
Diversity, Equity & Inclusion
Fosters and maintains a safe environment of respect and
inclusion for faculty, staff, students, and members of the
Other Duties & Responsibilities
Attends all required department meetings and training. Works a
flexible schedule including evenings, weekends, and overtime
(extended hours) as required and approved to meet workload demands.
Performs other related duties as required.
Usual Physical Requirements
The employee regularly exhibits digital dexterity when entering
data into computer, frequently sits for extended periods of time,
and regularly stands and walks to provide functional coordination
for a few work units. Employee occasionally reaches with hands or
arms and stoops, kneels, crouches or crawls. Employee converses
verbally with others in person and by telephone. Vision demands
include close, detailed vision when focusing on computer screen.
Employee occasionally lifts or exerts force up to 10 pounds.
Typical office environment.
Knowledge of: software development, data analytics, and/or
cybersecurity software, processes, and industry practices; best
practices in project management, including follow-up and
Skill in: excellent verbal and written communication;
effective and inclusive oral and written communication skills to
respect individuals whose first language is not English (FLNE) and
individuals learning English (ELL or EL); planning, scheduling, and
organizing work; self-paced learning of new technology skills;
programming in variety of software such as Python, Java, or R;
problem solving and analytical thinking; application of office
software including word processing and spreadsheets
Ability to: learn new software tools and techniques with
each new project; demonstrate outstanding communication skills with
students, staff, and administrators; develop and maintain effective
working relationships with associates, vendors, students, and
general public; be responsive to changes in project priorities;
manage and prioritize multiple, complex projects involving a number
of creative and technical individuals; coordinate multiple
activities and tasks; exhibit flexibility in work schedule and job
tasks; maintain confidential and sensitive information; use good
judgement when making decisions; demonstrate excellent listening
skills; lead and/or participate in collaborative work as
Bachelor's degree in Business, Computer Science or related field
with at least three (3) years of industry experience. An
appropriate combination of education, training, coursework and
experience may qualify a candidate. State Motor Vehicle Operator's
License or demonstrable ability to gain access to work
Preferred Qualifications: Software development/project
management experience. Curriculum design experience.