Success Coach

Job Summary/Basic Function

Millersville University of Pennsylvania is looking for a student Success Coach. The position will serve as a Success Coach for current, new, and transfer students in the College of Science and Technology. This person will report to the Associate Provost for Academic Support Services and Dean of Student Success. The position supports undergraduate student retention and persistence to graduate in the College of Science and Technology.

Located in Lancaster County, Pennsylvania, Millersville University of Pennsylvania is one of the 14 public universities of Pennsylvania’s State System of Higher Education. Our pillars of distinction include exceptionally strong student-faculty relationships, numerous programs of distinction, a beautiful campus and vibrant location, and successful job placement for our students. Our students’ success, both inside and outside of the classroom, is our highest priority, and we provide numerous opportunities to facilitate their academic, personal, and social growth and development. Almost 70 baccalaureate programs are available for our 6,600 students to find their path. Several of our programs are multidisciplinary in nature, combining science, technology, and art to create a more progressive degree. One thousand graduate students enroll in 21 master’s and three doctoral programs. Our faculty are highly respected in their fields and dedicated to the success of students in the classroom, research labs, and in campus life. Over 66,000 alumni live in all 50 states and in 72 countries around the world. We seek individuals who embrace and value our EPPIIC values of exploration, public mission, professionalism, inclusion, integrity, and compassion.

The Annual salary is $49,565.00, plus comprehensive, including:

• Health insurance – Low bi-weekly premium. Employees pay 5% of bi-weekly salary for benefit coverage with ability to pay 2.5% when participating in the wellness program.
• Dental insurance – Coverage is free to employee and dependents after 90 days
• Vision insurance – Coverage is free to employee and dependents after 90 days.
• Group life insurance - equal to annual salary (up to $50,000) at no cost to the employee
• Voluntary Group Life and Accident Insurance – available for purchase at low rates for additional employee coverage as well as coverage for spouse and children
• Long Term Disability Insurance – available for purchase at low rates with either a 90 or 180-day waiting period
• Retirement – 2 plans to choose from
• Tuition waiver – employee, spouse, and dependents are eligible
• Vacation leave – up to 10.4 days accrued for the first year, increases to up to 15.6 days per year after first year
• Personal leave – up to 5 days per year
• Sick leave – up to 15.6 days accrued per year, including up to 5 days per year that can be taken to care for a family member
• Holiday leave – up to 12 days per calendar year

The State System Employee Benefits Summary can be found at https://www.passhe.edu/inside/HR/syshr/Benefit_Summaries/PEBTF_Summary.pdf

At Millersville University we are committed to fostering a learning and working environment that promotes the intersectionality of diversity to foster a climate of inclusion. Employing our EPPIIC values and the principles of Inclusive Excellence, we hold that an inclusive community is a core value that is an essential part of the foundation for our learning and working environment. Millersville University is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression. Individuals from traditionally underrepresented populations are encouraged to apply.
Required Qualifications

• Bachelor’s degree
• Two to five years’ experience in academic advising or directly related field
• Demonstrated ability to:
• work collaboratively with students, parents, faculty, and staff.
• design and implement successful events, programs, and presentations
• provide excellent customer service.
• Understand college course selection and registration process.
• Excellent oral, written, interpersonal communication skills.
• Effective time management.
• Excellent problem-solving skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
• Evidence of a commitment to diversity, equity, and inclusion.
• Valid driver’s license.
• Successful interview.
• Successful completion of three background checks.

Preferred Qualifications

• Master’s degree
• Experience in academic advising in higher education.
• Experience with tutoring.
• Public speaking experience.
• Record keeping experience.

Special Instructions to Applicants