About Worcester State University:
WORCESTER STATE UNIVERSITY is a liberal arts and sciences
university with a long tradition of academic excellence dating back
to 1874, as well as an Affirmative Action/Equal Opportunity
Employer that seeks to reflect the diversity of its community. Our
workforce is dedicated to academic quality, student-centered
programming, engaged citizenship, open exchanges of ideas,
diversity and inclusiveness, and civility and integrity. We are
looking for job applicants who share these values and commitment to
Worcester State is centrally located in Massachusetts, about an
hour's drive from Boston, Springfield, and Providence, Rhode
Island. Our 58-acre campus is nestled in the residential northwest
side of Worcester--the second largest city in New England and home
to 37,000 college students at more than a dozen colleges and
universities. Over 6,000 of those students attend Worcester
State--approximately 5,300 are undergraduates and 1,000 are
graduate students. Learn more about us at worcester.edu/about
Staff Assistant, CBI Program Manager
Director of the Center for Business
and Industry (CBI)
General Statement of Duties:
The Program Manager in the
Center for Business and Industry is responsible for sales,
marketing, development, and implementation of corporate training
and career education programs for partner businesses and
individuals served by the Center on-site, online, on campus, or a
combination. This position requires excellent relationship building
skills, a collaborative mindset, and strong problem-solving
abilities with an orientation towards achieving goals and outcomes.
The focus of the Center is to meet the education and training needs
of company partners and other constituents through high quality
non-credit and credit programs, courses, and workshops.
(E) = Essential
(E) Oversees all aspects of training delivery from initial meeting
(E) Assesses training needs in collaboration with company partners
and recommend appropriate solutions.
(E) Identifies, recruits, and supports instructors/facilitators
that have desired subject-matter expertise.
(E) Sells and markets contract training and career education
programs, courses, and workshops.
(E) Collaborates with team to design, develop, implement, and
evaluate new courses and workshops.
(E) Attends various networking events to connect with the business
community and generate leads.
(E) Prepares contract training proposals using approved fee
schedule for partners.
(E) Assists with creation and distribution of marketing
(E) Supervises contract training instructors/facilitators.
(E) Seeks out grant-funded opportunities including Workforce
Training Fund Program grants.
(E) Manages partner relationships to ensure successful program
(E) Prepares, edits, and revises training materials.
(E) Manages vendor relationships.
(E) Meets yearly individual revenue and department goals.
(E) Collaborates with University departments.
(E) Serves as a liaison to internal and external
(E) Works some nights and weekends, as necessary.
(E) Demonstrates civility and professional, customer-service
oriented behavior, worthy of emulation by other staff and
(E) Responsible for contributing to the WSU Strategic Plan.
(E) Responsible for contributing to Equal Opportunity/Affirmative
Performs other duties as assigned.
- Bachelor's degree in business, project management, adult
education, or related field.
- Effective spoken and written English communication skills.
- Experience performing business development activities (ex.
attending networking events, making cold calls)
- Ability to adapt and be flexible to rapidly changing priorities
- Experience providing effective customer service.
- Proficiency in Microsoft Office Suite applications
(specifically Word, Excel, and PowerPoint)
- Organizational skills with a strong attention to detail.
- Ability to handle multiple tasks.
- Possession of a valid driver's license and the ability to
travel regularly to events, training sites, and company
- Ability to work some nights and weekends.
- Ability to perform the essential functions of the position with
or without reasonable accommodation.
- Ability to successfully pass a thorough background and CORI
- Knowledge of or experience in program development, continuing
education, higher education, corporate training, community
education, or workforce development.
- Experience managing projects.
- Experience presenting to both small and large audiences.
Worcester State University is an Affirmative Action/Equal
Opportunity Employer which seeks to reflect the diversity of its
It is the policy of Worcester State University that all employees
be vaccinated against COVID-19 before they begin employment. Proof
of the COVID-19 vaccine is required of all individuals hired by
WSU, to be verified after an offer of employment has been made, and
as part of the background check process. Prospective employees may
submit a request for exemption based on a religious and/or medical
basis, to Human Resources.
The firm annual salary range for this full-time, exempt, benefited
APA position is: $45,000 - $50,000.
All applicants must apply online at
Expected documents for submission include a cover letter, resume,
and a list of three professional references with contact
information. Applicants must complete the National Student
Clearinghouse Authorization form or submit the official transcript
of highest degree.
All information that can be uploaded to one's e-account should be
done so by the applicant; information which cannot may be faxed to
508-929-8169 or emailed to firstname.lastname@example.org, or may be sent
to the following address:
Director of Affirmative Action & Equal Opportunity
Worcester State University
486 Chandler Street
Worcester, MA 01602-2597