Career Educator - Healthcare

Requisition ID: req3331

Job Title: Career Educator - Healthcare

Department: Enrollment Mgmt & Student Svcs

Location: Columbus Campus

Employment Type: Staff

Employment Status: Externally Funded

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Exempt

Compensation Type: Annual

Compensation Range: 48,000.00 - 48,000.00

Schedule: M-F, 8am - 5pm; Some evening and weekends as necessary

Job Description:

The College

Community colleges are uniquely positioned to respond to workforce needs and make higher education an affordable reality. There has never been a better time to join a two-year college, and there’s no better place to do it than at Columbus State. A laser focus on student success and a partnership mindset have established Columbus State as a key talent provider in a thriving regional economy, and a premier community college that is changing the nation’s education and workforce landscapes. With more than 46,000 students across two campuses, at several regional learning centers, and online, Columbus State is the nation’s only institution recognized as an Achieving the Dream (ATD) college, an AACC Guided Pathways institution, and a participant in The Right Signals Initiative through the Lumina Foundation. Columbus State employees at all levels benefit from an engaging, collaborative, and supportive culture that rewards innovation and vision. We provide competitive compensation, comprehensive benefits, and professional development opportunities. We are dedicated to ensuring that the diversity of Columbus State faculty and staff reflects that of our students and region. We are proud to be a central part of a community that embraces differences and celebrates the many cultures, beliefs, and lifestyles that define Central Ohio.

The City

Columbus, Ohio is also home to The Ohio State University and more than 30 other colleges and universities as well as the headquarters of multiple Fortune 500 companies. Columbus is one of America’s fastest-growing cities, offering a wealth of cultural experiences, dining, entertainment, shopping opportunities, and more. That’s why Central Ohio residents find living here so fulfilling, both professionally and personally.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position description.

Position Summary

The Healthcare Career Educator will be a persuasive communicator and relationship builder with a passion for the great outcomes that can result from a Columbus State education. Leveraging industry knowledge and relationships within the corporate/workforce environment, this role will promote the College to the Central Ohio region. This position requires someone who can build rapport quickly with potential students, K-12 partners, employers, and other key stakeholders. The incumbent will be well adept at communicating to a diverse audience in a variety of settings and possesses strong presentation skills.

Core Competencies Required

Professionalism, Supervision, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Earning Trust, Guiding Interactions, Positive Approach, Technology Savvy, Initiating Action, Managing Relationships

ESSENTIAL JOB FUNCTIONS

Recruitment

Represents and promotes the College and recruits prospective students for Columbus State programs focused on Healthcare. Arranges and conducts targeted recruitment activities, seeks to grow a pool of prospective students and, through a combination of mass communication and individual relationship building, nurtures prospects through to admission and enrollment. Establishes expertise in the characteristics, goals, media consumption habits, and locations of prospective students and leverages this expertise to attract quality students. Maintains regular contact with future students and performs follow-up communication to ensure they are progressing through the application/enrollment process. Collaborates with and executes referrals to department faculty and staff, admissions office team members, and other college departments/personnel to facilitate enrollment. Assists with on campus visits, providing campus tours, special event programming, and other internal and external recruitment activities.

Career Education

Works with department faculty and staff to facilitate a deep understanding of the College’s Healthcare offers and associated academic, co-curricular, and career-development opportunities. Explains educational program options and transfer opportunities and assists students with developing a plan of action and setting proper expectations. Utilize career readiness and development strategies to create and deliver industry specific career coaching presentations and engagement activities within K-12 education, industry/employer partner, and community environments. Maintains knowledge of industry specific job placement rates, career pathways, and salary information for the Central Ohio region.

Building Relationships

Generate a network of contacts within the Healthcare community comprised of executives, managers, community leaders to assist in yielding enrollment in Healthcare programs. Establishes relationships with K- 12 contacts including school counselors, educators, and principals throughout the College’s service area to identify and yield prospective students. Works with academic department faculty and staff to facilitate a deep understanding of the College’s programs and associated academic, co-curricular, and career- development opportunities.

Administration

Tracks recruitment and engagement activities and evaluates their effectiveness and recommends outreach changes and improvements. Keeps accurate records, completes, and maintains all required documentation, including input of contacts into CRM, as well as outreach activity statistics and reports. Audits and tracks competitor activity in order to articulate the College’s unique offer and the advantages realized by recent graduates of the College; provides recommendations/briefings to inform marketing efforts designed to differentiate College programs.

Diversity, Equity & Inclusion

Develops and maintains strategic partnerships with diverse groups and communities. Partners strategically with Talent Acquisition to ensure the best Diversity, Equity & Inclusion practices are utilized in hiring that results in the hiring and retention of a diverse faculty and staff. Helps to ensure the College meets its responsibilities in identifying problem areas and systemic concerns while reporting complaints alleging discrimination. Takes responsibility for creating a welcoming, inclusive, and productive work environment where all employees feel valued and able to contribute to their full potential, regardless of their differences.

Other Duties and Responsibilities

Attends all required department meetings and training.

Usual Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. The employee regularly exhibits digital dexterity when entering data into computer, frequently sits for extended periods of time, and regularly stands and walks to provide functional coordination for a few work units. Employee occasionally reaches with hands or arms and stoops, kneels, crouches or crawls. Employee converses verbally with others in person and by telephone. Vision demands include close, detailed vision when focusing on computer screen. Employee occasionally lifts or exerts force up to 10 pounds.

Working Conditions

Typical office and classroom environment.

Knowledge, Skills and Abilities: Knowledge of: territory management, marketing, recruitment and outreach operations; communication and relationship-building strategies; customer service and public relations principles; community college philosophy and operations; student development; admissions and enrollment management objectives and strategies; family rights and privacy act; report development and analysis; event planning; student information system functions and queries; computer software programs, applications, database management; standard office practices and procedures. Skill in: verbal and written communications; public speaking; developing, organizing, implementing, and evaluating outreach initiatives, programs and special events; multi-tasking and project management; maintaining good public relations and excellent customer service; follow-up; problem solving; application of job software programs; general typing and administrative work; operating general office equipment. Ability to: Appreciate diversity and work effectively with persons of varying cultures and backgrounds; develop and maintain positive and productive working relationships with associates, supervisors, job contacts, and general public; Identify, develop/plan and execute on needed initiatives and strategies for the department; speak effectively to individuals and large groups; answer routine and complex inquiries in-person, by phone, by email, using online chat and other social media tools; exhibit a pleasant telephone manner; work independently, demonstrating initiative and follow-through, as well as work as part of a larger team; organize and manage multiple tasks; demonstrate flexibility; maintain confidential and sensitive information; maintain accurate and complete work records; implement program evaluation and data analysis.

Minimum Qualifications:

Bachelor’s Degree in Business, Marketing, Public Relations, Communications, Higher Education Administration, or a closely related field (Healthcare). Five (5) years of tangible success in outside Sales, Recruitment, Marketing, Promotional Environment.
Familiarity and established industry contacts within corporate/workforce environment. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).