Social Media Manager

Social Media Manager


At PCOM, we espouse to grow a culturally competent workforce to advance healthcare that touches the lives of underserved communities. Diversity and inclusion is the core component of our institutional identity and a key pillar of PCOM’s strategic vision. Philadelphia College of Osteopathic Medicine affirms that diversity and inclusion are crucial to the intellectual vitality of the campus community. It is through freedom of exchange over different ideas and viewpoints in supportive environments that our graduates develop the critical thinking and citizenship skills that will benefit them throughout their lives.

Since 1899, PCOM has trained highly competent, caring physicians, health practitioners, and behavioral scientists who practice a “whole person” approach to care - treating people, not just symptoms. As the field of medicine has changed, we've changed with it - adapting our program offerings to better meet the needs of healthcare providers and the communities they serve. At the main campus in Philadelphia, Pennsylvania (PCOM), the branch campus in Suwanee, Georgia (PCOM Georgia), and our newest location in Moultrie, Georgia (PCOM South Georgia), PCOM students learn to approach problem-solving in a more professional, more team-oriented manner, which prepares them to work successfully in integrated healthcare settings with other health professionals. At Philadelphia College of Osteopathic Medicine you will be part of a caring, professional, and committed community focused on making the PCOM experience the best possible for our students.

We are currently seeking to fill our Social Media Manager position at the Philadelphia campus with a highly qualified and passionate individual.

SUMMARY

The Social Media Manager functions to optimize social media endeavors at Philadelphia College of Osteopathic Medicine, by planning, creating, curating and disseminating content in support of and in coordination with the College’s communication efforts and overall mission. The person in this position must have the knowledge and skills to act as the social voice of PCOM, and may contribute to photo and video communication efforts related to social media. They must be able to work independently and as part of a team, manage multiple projects simultaneously, and have excellent verbal and written communication skills.

The Social Media Manager helps to build and execute social media strategy in conjunction with the Assistant Director of Social Media, and the Public Relations/Social Media Specialist. The person in this position plans and creates engaging media content to distribute across PCOM’s social media channels using visual media, text and web links with the goal of pushing traffic to the PCOM website. They will also work with additional members of the Marketing and Communications team to plan and create media for web and social media needs.

This position works in a highly collaborative environment supporting PCOM while reporting to the Assistant Director of Social Media (at PCOM Georgia) and overseeing day-to-day social media activities and efforts of PCOM’s Social Media Assistant Work-Study.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Act as the voice of the College for PCOM’s (Philadelphia campus) social media presence; use knowledge of social media platforms to adjust that voice for content depending on the social vehicle
• Generate, share and identify ideas for social media content that supports enrollment management and tells the College’s story to prospective and current students, alumni, faculty, staff and community members
• Manage and monitor PCOM’s social media channels to include Facebook, Twitter, Instagram, YouTube, and LinkedIn for the Philadelphia campus location
• Provide oversight and guidance to the PCOM Social Media Assistant Work-Study
• Analyze social media metrics using tools like Sprout Social, Iconosquare, and Brand24, and create reports identifying growth, changes and platform trends to provide outcomes data and inform leadership

• work with the Marketing Team to stay up-to-date on the College’s social marketing campaigns and how paid marketing affects social impact
• As needed for social media, photograph events (via cellphone camera, or other appropriate equipment) and upload, sort and edit best photos
• Assist the PCOM Multimedia Designer in curating recorded video for social media
• Plan and assist the Multimedia Designer as needed for student story, faculty focus and similar interview-type video features
• Use an iPhone and mobile tools to create unique and interesting content for popular social features such as Instagram Stories
• Work with the Assistant Director of Social Media, the Public Relations/Social Media Specialist, and the Public Relations team to plan and manage cross-campus social content and campaigns
• Utilize understanding of the College’s brand to create and manage video content and other graphic resources for PCOM’s social media presence
• Research and stay up-to-date with how various social media channels work and change, including how to apply new social media trends and technology as appropriate
• Incorporate live video technology into PCOM’s social strategy based on appropriate college events
• Increase visibility of the College’s social footprint by creating interesting content as well as interacting with followers and other social influencers
• includes using the College’s resources to answer inquiries from prospective students
• Schedule and plan social media content in advance as appropriate for college holidays, special events, etc. to optimize timing for posts
• Communicate and plan with students, faculty and staff about campus events that should be covered for social media
• Perform other related duties as assigned or requested

POSITION REQUIREMENTS

Education:

Bachelor’s Degree in communications, journalism, public relations or related field.

Skills and Abilities:

Excellent verbal and written communication skills; excellent computer skills with proficiency in both Windows and Apple operating systems; proficient with Microsoft Office softwares; proficient in the use and understanding of social media channels including but not limited to Facebook, Twitter, Instagram, YouTube and LinkedIn; familiar with Google Suite tools such a Forms, Docs, Sheets, etc.; knowledge in digital writing and crafting content for social media channels; skills using Adobe Creative Cloud programs for photo/video creation and editing; basic skills and understanding in photography and videography; skills using mobile devices including iPhones and ipads for unique social (mobile) platforms and vertical content (such as Instagram Stories).

Experience:

Experience with providing content for social media to include Facebook, Twitter, Instagram, YouTube and LinkedIn required (across both desktop and mobile platforms). Experience using both Windows and Apple operating systems required. Photography and videography experience strongly preferred, including often using multiple cameras/pieces of equipment at once. Media editing skills preferred. Writing experience required.

3 - 5 years of experience in social media (or related field) preferred.

Physical Demands:

Occasionally lifts and sets up supplies and equipment, or stands/walks for extended periods of time.

Time:

The Social Media Manager must be able to occasionally work evenings and/or weekends as required to cover college events.

PCOM is an equal opportunity employer and all qualified applicants will receive consideration. We adhere to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.