Executive Director, Retention and Support Services
Thank you for your interest in Truckee Meadows Community College.
If you need assistance or have questions regarding the application
process, please contact Human Resources at (775) 673-7168 or
Truckee Meadows Community College (TMCC), located in Reno, Nevada
is seeking applicants for the Executive Director of Retention and
The position is responsible for setting the strategic direction for
and providing leadership and oversight of the following
departments: Counseling, Career Hub, Disability Resource Center,
Educational Partnership Programs, and Student Conduct. The position
provides leadership, and using best practices, designs, develops
and delivers a comprehensive array of services in support of the
College's mission, core themes and strategic initiatives. The
executive director represents/advocates for the departments listed
above. In addition, this position is the Principal Investigator
(PI) for grant funded programs associated with the above-listed
departments e.g. ARISE, CTE Academy, JED Campus and Mental Health
Disparities. As a member of the Student Services and Diversity
leadership team, this position collaborates with and problem solves
across areas within the Division. This position serves as the
assessment coordinator for the SSD Division and serves as the
process and writing lead of the division strategic plan and annual
report. The position provides leadership for ensuring student
access to and engagement with TMCC support services on all TMCC
campuses. This position assures programs and services are provided
in support of the College's mission and are in compliance with
state and federal laws, regulations and mandates. The position
advocates for programs and services that promote student retention,
persistence and completion. The position is involved in TMCC
committees (Accreditation, ADA, Student Resources, TAT, Academic
Intervention-disqualified student appeals) and additional
community/statewide collaborations/efforts e.g. SNAPET, Prison
Education, Workforce Development, NSHE Mental Health Task Force,
RTC Bus Pass Program. The position supervises program directors,
program managers, coordinators, administrative faculty, academic
faculty and classified staff positions. The position has budgetary
authority over 15 accounts including self-supporting, grant-funded
and state funded accounts.
1. Master's degree in education, counseling, psychology,
educational psychology or a closely related field from an
accredited institution in a field suitable to fulfill the duties
and responsibilities of the position.
2. Five years progressively responsible work experience in student
services in a postsecondary community college.
3. Two years' experience at a supervisor or manager level.
4. Demonstrated skills and experience working with
counseling/faculty and support staff.
5. Budget management experience and skills.
6. Knowledge of methods of collecting and organizing data and
information; statistical methods in assessment; assessment
processes; educational programs and organizations.
7. Familiar with regulations pertaining to students with
8. Experience managing personnel working with students with
1. Experience with Academic and Administrative faculty
Candidates must exhibit an appreciation of, sensitivity to, and
respect for a diverse academic environment, inclusive of students,
faculty, and staff of varying social, economic, cultural,
ideological, and ethnic backgrounds.
1. Oversee the day-to-day operations of Counseling; Career Hub;
Disability Resource Center; Educational Partnership Programs; and
- Facilitating a collaborative approach to serving students with
care; assuring compliance with state and federal regulations;
planning and implementing strategies and managing retention support
strategies to support students from special populations, including
those with disabilities and those who are experiencing academic
difficulty; and providing direct student services when
- Develop and recommend adjustments to short- and long-range
goals of the programs.
- Develop, recommend and implement plans and projects including
purchases, appropriateness of guidelines, adoption of technologies
and addressing staffing needs.
- Keep apprised of current trends, rules and regulations
affecting the program to ensure policies and procedures remain
current and up to date.
- Utilize best practices in the delivery of counseling and
support services to students.
2. Supervises the following management positions: the Program
Director for the DRC; Program Manager for the Career Hub; and the
Coordinator for Educational Partnership Programs.
- The position provides support as needed in the development and
implementation of policies, procedures to improve operational
effectiveness and to support student success.
- The position guides the development and assessment of services
and new initiatives and assists with problem-solving challenges
faced by program staff.
- Responsible for ensuring required reports are completed
accurately and timely. Prepare reports and statistical information
regarding the activities of the program(s) to the Vice President of
Student Services and Diversity as requested.
3. Supervise and review the performance of professional, support or
technical staff and subordinate supervisors. Supervision includes
mentoring, training, delegation of work assignments, employee
evaluation and discipline, and employee hire/termination, promotion
and pay rate change recommendations.
4. Handle highly sensitive information and confidential records and
materials in compliance with State and Federal regulations.
5. Prepare program budget, monitor expenditures, prepare funding
requests and maintain budget compliance within college
6. Establish working relationships and attend meetings to represent
the College in local, state and professional communities.
Coordinate and ensure participation in community and local school
events. Make presentations to community organizations and local
7. Act as a liaison to other divisions on campus in the development
or advocacy of students and student support programs.
$101,209 Salary placement will depend on education and
In the Resume/Cover Letter section of the application each of
Posting Close Date
- Current Resume
- Cover Letter
Note to Applicant
Applicants should fully describe their qualifications and
experience with specific reference to each of the minimum and
preferred qualifications. Search committees will use this
information to determine that applicants meet minimum
qualifications as listed in the job announcement.
This posting will close at 12:00 am on the date listed above. The
posting will no longer be available to apply to after 11:59 pm the
All documents, including unofficial transcripts for academic
positions, must be received prior to the closing date listed on the
Employment is contingent upon successful completion of a criminal
background check upon hire.
As part of the hiring process, applicants for positions in the
Nevada System of Higher Education may be required to demonstrate
the ability to perform job-related tasks.
Schedules are subject to change based on organizational
To apply, visit https://nshe.wd1.myworkdayjobs.com/en-US/TMCC-External/job/TMCC---Truckee-Meadows-Community-College---Dandini-Campus/Executive-Director--Retention-and-Support-Services_R0126655
Truckee Meadows Community College is a comprehensive educational
institution located in Reno, Nevada and is part of the Nevada
System of Higher Education. TMCC’s five instructional sites and
numerous community locations serves an increasingly diverse
population of more than 11,000 students each semester. TMCC, an HSI
(Hispanic Serving Institution), is a progressive institution that
celebrates inclusion and diversity while supporting core themes of
academic excellence, student success, and access to lifelong
A vital leader in the New Nevada’s growing economy, TMCC is located
near the beautiful Sierra Nevada Mountains in an environment rich
with a thriving arts, culture, food scene, abundant outdoor
activities, and a family-friendly local community. It is only a 3.5
hour drive to San Francisco, CA, a 40-minute drive to Lake Tahoe,
and within easy driving distance of four national parks (Great
Basin, Yosemite, Lassen, and Death Valley). For more information,
please go to www.tmcc.edu or
view our virtual tour at tour.tmcc.edu.
The Nevada System of Higher Education (NSHE) is committed to
providing a place of work and learning free of discrimination on
the basis of a person’s age, disability, whether actual or
perceived by others (including service-connected disabilities),
gender (including pregnancy related conditions), military status or
military obligations, sexual orientation, gender identity or
expression, genetic information, national origin, race, or