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Area Coordinator for Residence Life (PSS3, SC)

William Paterson University
New Jersey, United States
Salary Not specified
Posted date
Sep 7, 2021

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Position Type
Administrative, Student Affairs, Residence Life
Employment Level
Salary Band
Not specified
Employment Type
Full Time
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William Paterson University invites applications for the full-time, 12-month, live-in professional position of Area Coordinator for Residence Life. There are two (2) open positions.

Reporting directly to the Assistant Director of Residence life, the Area Coordinator supervises a staff of up to five (5) Graduate Hall Directors and assists in the oversight of approximately 40 – 60 undergraduate staff including Resident Assistants, Desk Assistants and Office Assistants in primarily new student housing.

This position oversees department initiatives that support divisional and University goals related to Student Success, Student Well-Being, Diversity and Leadership and administers a variety departmental functions. The Area Coordinator works extended hours, evening and weekends and has Residence Life on-call responsibilities.

Department Overview:

The Residence Life Department is dedicated to supporting the mission of William Paterson University and the Division of Student Development by providing a living atmosphere that enhances student academic success and personal growth.

The dedicated professionals in this department provide opportunities for students to develop by taking responsibility for themselves and their living environment. Community values, diversity, and mutual respect are at the top of the list!

For more information, please visit

Responsibilities include, but are not limited to:

Student Success

  • Develops student engagement opportunities related to student success including programmatic efforts and virtual learning opportunities.
  • Oversees a collaborative and engaging first year experience.
  • Oversees the management of the Academic Success in Residence Center and collaborates with Academic Support Center to develop initiatives for Academic Success in Residence.
  • Manages the process for addressing Starfish alerts for resident students.
  • Assists with the hiring, training and supervision of Peer Academic Counselors.


  • Plans large-scale social engagement opportunities for students as well as opportunities for student feedback.
  • Researches and implements assessment techniques for student learning and engagement outcomes.
  • Oversees Special Interest Communities that support the interests and needs of resident students.
  • Supports department efforts related to student recruitment and retention, such as participation in Open House, Admitted Student Days and other department and university initiatives.


  • Collaborates with Center for Diversity and Inclusion and Counseling, Health and Wellness to plan, develop and implement Courageous Conversations.
  • Helps oversee Special Interest Communities that support the interests and needs of resident students.
  • Collaborates with Student Conduct on the integration of restorative justice principles into our policies and conduct and sanctioning procedures.
  • Represents Residence Life on university celebration committees and oversees the implementation of events and collaborations to support celebration plans.


  • Creates and maintains on-going development plans for Residence Assistants and Graduate Hall Directors.
  • Helps coordinate training for Resident Assistants, Desk Assistants, Desk Managers, Office Assistants and Graduate Hall Directors.
  • Plans and executes the Annual Staff Recognition and Awards Banquet; coordinates on-going staff recognition initiatives.

Residence Life Administration

  • Directly supervises Graduate Hall Directors and indirectly supervise Resident Assistants, Desk Assistants and Office Assistants.
  • Supports housing operations and facilities management including but not limited to: residence hall opening and closing; summer housing operations and conferences; health & safety inspections; key and roster management.
  • Participates in on-call duty rotation.
  • Facilitates a section of Will. Power. 101/102 or other programming for freshmen as required.
  • Oversees a Residence Life committee and various department projects.
  • Serves as a Hearing Officer in collaboration with Student Conduct.
  • Participates in the selection, training and development of student staff
  • Attends or represents Residence Life and Student Development at staff meetings, orientations, training programs and other university events or functions.
  • Serves on university, divisional and departmental committees as requested.
  • Performs other duties as assigned that are appropriate for the position.

Required qualifications:

  • Master's degree from an accredited college or university in student affairs, higher education, counseling, educational leadership or a related field.
  • Three (3) years or more of graduate and/or professional work experience in residence life and/or student development, one (1) year of which will have included supervising staff.
  • Experience working with diverse populations, handling crises and addressing behavioral issues.
  • Availability to work evening and weekend hours.
  • Valid driver's license required for work related travel.
  • Experience as a hearing officer.
  • Proficiency in the use of Microsoft Office software.

Preferred Qualifications:

  • Experience supervising graduate level employees.
  • Experience using housing and conduct management software.

Personal Attributes and Traits:

  • Demonstrated ability to communicate effectively in both oral and written formats in a complex organization with competing wants and needs.
  • Capable of working independently and collaboratively to achieve agreed upon goals.
  • Ability to prioritize, organize, and delegate work in order to meet stated deadlines.
  • Demonstrated ability to see others as individuals and listen without bias.
  • Capable of appearing rational and in-control when faceting problems or crises.

Invitation to apply:

Interested candidates will be prompted to:

Complete an application

Submit a cover letter & CV

Provide names/contacts of three professional references.

Review of applications will commence immediately and continue until the position is filled. General questions related to this application process, please contact

About William Paterson:

William Paterson University is the third most diverse public university in New Jersey. As a longstanding member of the Hispanic Association of Colleges and Universities (HACU), we have been designated by the US Department of Education as a Hispanic-Serving Institution. William Paterson University is also proud to be designated as a NASA MSI (Minority Serving Institution). The University offers more than 250 undergraduate and graduate academic programs that range from liberal arts and sciences to pre-professional and professional programs; it enrolls over 9,000 students from across the country and from over 40 nations. The University is situated on a beautiful, 370-acre suburban campus in Wayne, New Jersey, just twenty miles west of New York City.


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