SFP - Project Coordinator, Learning & Development Coordinator

Learning and Development Coordinator (Project Coordinator)

Georgia State University

School of Public Health

Prevent Child Abuse Georgia in the Mark Chaffin Centers for Healthy Development

Prevent Child Abuse Georgia (PCA Georgia) in the Mark Chaffin Centers for Healthy Development, School of Public Health is seeking a sponsor-funded project Coordinator who will be responsible for the routine activities associated with PCA Georgia’s education and training programs. Reporting to the Assistant Director, the project coordinator provides support including training, training coordination, management of a trainer network, curriculum development for online courses and in-person presentations, and administrative support to programs.

This position has the opportunity for a hybrid schedule based on work performance and will require statewide travel up to 10% of the time.

Duties include but are not limited to:

Curriculum Development:

• Leads curriculum updates and develops new materials (PowerPoint slides, handouts, trainer manuals, resource webpages) in collaboration with the assistant director.
• Stay current on family-centered research and translate research into educational content that is jargon-free and easy to understand by the general public.
• Update and create training that is compatible with various learning styles and centered on adult learning theories.
• Manage online learning platform, Docebo
  • Assist with online learning curriculum development using relevant software such as Articulate 360 and Adobe Captivate.
  • Handle online enrollment and support online course users.
  • Track course evaluations and follow-up.

Training Coordination and Delivery: Coordinate routine activities to support PCA Georgia’s suite of training programs (webinars, trainings, conferences).

• Facilitate in-person and virtual trainings for PCA Georgia’s suite of training programs.
• Coordinate and facilitate Training of the Trainer sessions including managing the application/registration process, mailing materials, updating training materials, developing run of shows, reserving venues, processing catering, and more.
• Coordinate training and event logistics and communications to include scheduling, communicating with participants, preparing materials, and coordinating catering.
• Fulfill incoming training requests or pair with a trainer from our training network.
• Coordinate at least 5 webinars annually by identifying in-demand training topics, coordinating a presenter, and managing registration and technology logistics of hosting a webinar
• Manage program fidelity among training curriculums offered by PCA Georgia.
• Promote PCA Georgias programs and initiatives across its suite of training programs.

Support to Trainer Network: PCA Georgia trains family-serving professionals across the state to deliver standardized prevention-focused curriculums.

• Be responsive to trainers’ needs and requests for support, assisting them with reporting and evaluating data and resources to enhance training effectiveness (trainer portals).
• Keep online trainer portals (website) up to date with current materials and resources.
• Manage evaluation mechanisms (Google Suite and other survey platforms) and data collection, synthesizing reports quarterly and annually.
• Secure needed continuing education credits (CEUs) for training and webinars and managing documentation needed for CEU continuation.
• Collect feedback from trainers on support needed and curriculum content.

Data Management & Administrative Support:

• Manage and maintain multiple databases and platforms, ensuring data accuracy and integration (Salesforce, Docebo, Tableau, Zoom, Teams, etc.)
• Analyze and organize data for tracking, evaluating, and reporting.
• Manage the GaPDS system to ensure timely updates and compliance as an Approved Sponsor Organization (ASO) for offering BFTS training credit.
• Develop and implement data management processes and best practices.
• Assist in training team members in database usage and best practices.
• Stay updated on industry trends and advancements in data management technologies.
• Assist with office and programmatic administrative duties (invoicing, contracts, etc)
• Inventory management of all program materials, products, and supplies.
• Attend planning meetings with internal staff and key project stakeholders.
• Actively participate in staff meetings, in-service projects, and staff development activities.
• Support agency mission, vision, strategic aims, and action teams.
• Performs other related duties as assigned.

Qualifications :

Minimum Requirements:

• Bachelor's degree and two years of related experience; or high school diploma or GED and six years of related experience; or a combination of education and related experience.

Preferred Hiring Requirements:

• Comfortable public speaking and experienced leading training and discussion with adult learners.
• Proficient in Microsoft Office, Google platforms, WordPress and Zoom.
• Familiarity with database management systems (Salesforce) and data visualization tools (Tableau).
• Creative thinking with strong writing and editing skills.
• Experience in designing content for adult learners for in-person, virtual, and self-paced online courses.
• Effective time management and strong organizational skills.
• Able to communicate, interact, collaborate, and network well with diverse communities.
• Ability to work independently and be self-motivated to complete required deadlines while simultaneously completing other tasks.
• Ability to quickly grasp new techniques, deal with rapid changes in events, remain calm in stressful situations and relate to various personality styles in a calm, professional manner.
• Possess a level of empathy or understanding around child abuse as a public health issue.